Honda of Cleveland

lemon car Bought car in 02-2014. And has been in shop every since.. With a different problem everytime which is 5x total.. Asked to have it exchanged and was to Bought car in 02-2014. And has been in shop every since.. With a different problem everytime which is 5x total.. Asked to have it exchanged and was told next but now everyday I call its be patient be patient well I'm done being patient I want the car I'm paying for the techs don't know.whats wrong with it so that tells u that it needs to be exchanged.. I'm getting the run around and never thought I would be going threw this with a.brand new Honda civc with 32 miles on it. So very very disappointed.. And don't feel like I'm being treated fairly . I'm paying a payment for.something I'm not driving but they told me they can't do any refunds on payment cause they gave me a lender car but.i want my car or the same one but different then the one I'm paying for that's a lemon.. Gosh I wish they would help me.. But I have no clue what's taking sooo long to realize its a piece More

My wife and I purchased a 2014 Honda CRV EX-L with Navigation. I have bought many cars in my lifetime and I have never experienced a more welcoming experience in my car buying days. Cory Choate Genera Navigation. I have bought many cars in my lifetime and I have never experienced a more welcoming experience in my car buying days. Cory Choate General Manager, was personally involved in every step of the process and our Salesperson Rodney Bethune provided great customer service. We dealt with Denise over the phone to get the Finance set up before we arrived and Kristina handled our paperwork once we were there. Everyone's level of customer service and willingness to do what ever is needed to make it a great experience was at the WOW level! We came to Honda of Cleveland to buy our car because we knew Corey the GM, and we knew that he would have a first class Team in place to help us. We were right! First class on every level in every department. This is where you want to buy your next Honda! More

I just bought a 2013 Honda Fit from Honda of Cleveland, and my wife and I had a very positive experience with them. Everyone, especially our Sales Rep, Amos Trotter, was very friendly and helpful, and at and my wife and I had a very positive experience with them. Everyone, especially our Sales Rep, Amos Trotter, was very friendly and helpful, and at no time did we feel hurried or pushed into making a purchasing decision. Also, the price was well below the average for this area. I highly recommend them. More

PERFECT!!! Did deal over the phone and flew in to drive back to OH. No wait at the airport, driver was waiting for me. Car was serviced ready with a full tank of gas, I was on the road in 45 min. Call Rodn back to OH. No wait at the airport, driver was waiting for me. Car was serviced ready with a full tank of gas, I was on the road in 45 min. Call Rodney Bethune he made it easy. More

Excellent experience. They bent over backwards to help me. There was no pressure in the shopping just a sincere desire to meet my needs. I will come back for my wife's car next year. me. There was no pressure in the shopping just a sincere desire to meet my needs. I will come back for my wife's car next year. More

I was fortunate enough to be with my fiancé while she was buying her brand-new 2012 Civic EX-L with Navigation, going with Honda of Cleveland was excellent! The entire staff knew their knowledge abou she was buying her brand-new 2012 Civic EX-L with Navigation, going with Honda of Cleveland was excellent! The entire staff knew their knowledge about their products. Every single question of ours was answered to the best of their ability. Their financial advisors explained every detail on the paperwork without flaw. The financing was really easy. I actually look forward to going to get the oil changed and the tires rotated. Thank you, Honda of Cleveland, you ALWAYS have our business. More

The deal was straight up and fast. Robert Lawson gives you bottom dollar so you don' have to haggle. They give you top dollar for your trade. This is our third new Honda and every time has been great. Th you bottom dollar so you don' have to haggle. They give you top dollar for your trade. This is our third new Honda and every time has been great. The service department is also very good with the aftercare. They take care of their customers. More

The minute we walked in the door everyone was super friendly. We went there to test drive a specific car we saw online. They let us test drive it on our own which was a big plus and Paul had all of t friendly. We went there to test drive a specific car we saw online. They let us test drive it on our own which was a big plus and Paul had all of the information on the car when we returned. He was super nice, it was like talking to a family member!! We have been to so many car lots and met so many car sales people that were not nearly as helpful. We are so pleased we are going to return this spring to purchase another car from him!!!!! GIVE THIS MAN AS MUCH CREDIT AS POSSIBLE. HE DESERVES A REWARD!!!! BONUS!!!! SOMETHING!! More

Honda of Cleveland made my car purchase as friendly and easy as possible. I could not have asked for a more professional staff from Ashley and Sharon in internet sale to Terry in sales to Bob in finance ev easy as possible. I could not have asked for a more professional staff from Ashley and Sharon in internet sale to Terry in sales to Bob in finance even to David the General Manager. Ashley and Sharon were very friendly and knowledgeable. If they did not know the answer, they would not lie or guess. They would find the answer and call me back. I walked into the dealership expected the same pushy experience I had just been through with the competitor of Honda of Cleveland. My wife and I had been tossed through the typical Shark "Cheesy" sales guy and finance routine earlier in the day at the "other Honda place". That is not the case at all with Honda of Cleveland. We walked into the friendly comfortable environment of Honda of Cleveland. We Met with Terry our Sales Advisor. He led us in the right direction but let us make our own decisions on our purchase. David and Bob took care of the finance. I let them know what their competitor had said and why we left. They offered a fair deal right away and did not ever pressure us. We decided we were making the right choice. The contract portion was very user friendly and Bob took his time to really explain the details. What a Great Team!!!!!!!!!!! We will purchase from Honda of Cleveland in our upcoming purchases as well. I would recommend Honda of Cleveland to anyone. They are better than the superstore. They are priced very competitive with a Lifetime Powertrain Warranty. Yep you heard it right. Nowhere offers deals like this. DO not purchase before giving Honda of Cleveland a call. Thank you Honda of Cleveland for all you have done for my family. More