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Honda of Cleveland

Cleveland, TN

4.8
1,566 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
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2701 South Lee Highway

Cleveland, TN

37311

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Showing 1,566 reviews

March 04, 2015

MVP price saved me Thousands!!! After finding this dealership using True-Car Pricing, we went to the dealer's own website where they have "MVP" pricing on their new cars. We were s More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Kisor
Mar 12, 2015 -

Honda of Cleveland responded

We appreciate the opportunity and thank you for the kind words!

March 03, 2015

Bait price wasn't real :( The dealership wouldn't sell me the car for the price shown on their website. They quoted me the price, from their site, including fees. Then later to More

by RhinoRick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley and Jackie
Mar 12, 2015 -

Honda of Cleveland responded

We appreciate your feedback although the entire story is not being told here. Our General Manager has already spoke to you about what happened and why that price was not honored and hopefully you accepted the reason and understood. For those reading this review, the price was given by our Internet team before management had the opportunity to look at the current incentives (March) and based on the changes, we decided to adjust our prices accordingly. You were notified (as well as others) in hopes that you would understand that all prices are subject to change if incentives change. Either way, our commitment is to always provide excellent customer service and have prices that are far beyond competitive in our market.

January 12, 2015

Best and easiest purchase i've ever made! I just purchased my 2015 Honda Accord Sport at Honda of Cleveland and the staff was so polite and helpful. They made my experience so easy and painle More

by Keisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Choate
January 05, 2015

No more battles to buy a car My approach in dealing with auto dealerships is I am going into battle to protect my interest and negotiate a fair price. I went to Honda of Cleveland More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Neff
December 20, 2014

Great Dealership ! We made a deal over the phone on a Monday morning. I went after work to sigh the paperwork and it was exactly as we discussed. They three Accords More

by DanAlcock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amos Trotter; Ashley Gasaway
September 02, 2014

buyer beware Purchased a used car at $19,000 only to find out within 2 days that it needed a $5,000 transmission job they do not stand behind what they sell will n More

by greggaby82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
amos trotter
May 23, 2014

Fantastic experience We checked with every Honda dealer within 40 miles of our home, it was an absolute no brainer to buy our new Odessey EX-L here. Jerry was fantastic, g More

by Pltdvm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Anderson
May 03, 2014

Too good to be true!! This experience was very awesome! We had been shopping for a certified Pilot for weeks and weeks. I went to economy Honda today and they blew me off. More

by Gabby37421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Anderson
May 02, 2014

"Going The Extra Mile" Honda Of Cleveland is not the biggest dealership around, but they have people willing to go the extra mile to make sure your satisfied.....Doug Scott More

by davLTu123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Bodenhamer
April 25, 2014

what a wonderful experience Buying a car can be an extremely stressful experience. Your not sure what exactly to do or what to ask. Everyone that was in the building was warm and More

by manueld23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jerry anderson and brandon
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