Honda of Cleveland

Wish I had come here first Andre was perfect; friendly, not pushy, efficient, and was able to answer all my questions. I will be referring my friends to this dealership. Andre was perfect; friendly, not pushy, efficient, and was able to answer all my questions. I will be referring my friends to this dealership. More

Best car buying experience ever! These guys made this the easiest most pleasant car buying experience I have ever had, really. Jessica made the deal over the phone and by email. Mr L These guys made this the easiest most pleasant car buying experience I have ever had, really. Jessica made the deal over the phone and by email. Mr Lawson handled our deal at the dealership without a hitch. Finally, we enjoyed talking to Kristina so much that we almost earned a free car ;-) We will be recommending Honda of Cleveland to anyone in the market for a car. And certainly will be calling them again when we need another. More

Sales Manager/ Co-Owner A person claiming to be a Manager/CO-Owner ( Jeremy Holsomback) of the Dealership was the Deal Killer for us, he was very cocky and bragged alot on hi A person claiming to be a Manager/CO-Owner ( Jeremy Holsomback) of the Dealership was the Deal Killer for us, he was very cocky and bragged alot on himself vs trying to help us get a deal we both could be happy with! the salesman ( Keith McClain ) was very nice and went out of his way to make us feel welcome to the dealership. The Honda Dealer in Chattanooga TN was by far a better place for us to buy a car and we did. More

Honda experience Thank you to Robert Lawson for getting me in this New Honda Si 1000 KUDOS I will tell customers to come to Honda of Cleveland Thank you to Robert Lawson for getting me in this New Honda Si 1000 KUDOS I will tell customers to come to Honda of Cleveland More

Better than I imagined! I was looking for a car that fit my size and fit my needs. Andre Dolberry was right on top of what I was looking for. He was pleasant and helpful and I was looking for a car that fit my size and fit my needs. Andre Dolberry was right on top of what I was looking for. He was pleasant and helpful and gave us the time we needed to test drive, think, ask questions and help calm my fears. I have so More

Wonderful experience On the purchase of my new CR-V I had the pleasure of working with Justin. He was a delight to work with and treated me with honesty and respect. I ma On the purchase of my new CR-V I had the pleasure of working with Justin. He was a delight to work with and treated me with honesty and respect. I made mention of never seeing owners or managers at my local lot and shortly thereafter I got to me with Corey the manager and owner and he was as nice as can be. Everyone there was super nice but Justin and Corey were extra wonderful. This will probably be my last car purchase but I'll definitely recommend Honda of Cleveland to my friends. More

Rock Star Treatment for this ol' country boy Here is the difference, most dealers try so hard to get the sell (that’s their job) they great you with “Let me show you this”, “You need this” or “Wh Here is the difference, most dealers try so hard to get the sell (that’s their job) they great you with “Let me show you this”, “You need this” or “What payment you looking for?” When I talked to Chris Petty, he said “How can I help you?” and “What can I do for you?” You see the difference? Chris started out putting “you” first. The whole dealership is that way! Truth is, there are as many car dealers as fast food places, selling every make, model, color and year with options I didn't even know existed. The folks at Honda of Cleveland know that and you feel it the moment you arrive at the lot. The whole business seems to be based on trust, no pressure, and customer service. In fact, we looked over some Civics, found one we liked, drove it, told Chris and he did the rest. I got a cup of coffee propped my feet up and relaxed while Chris and others would occasionally walk by to fill me in on the status. I would just smile and get back to watching the game on TV. I felt like a rock star or something. I was somebody! To top off everything else I walked back to re-fill my coffee cup and there was a lady in the service department, getting the same “Rock Star” treatment. I just smiled and went back to relaxing. More

Purchasing a new Honda Accord My experience in buying my new accord at Honda of Cleveland was organized and Doug went above and beyond to guarantee a smooth transition .. T My experience in buying my new accord at Honda of Cleveland was organized and Doug went above and beyond to guarantee a smooth transition .. T More

THEY DON'T INSPECT THE USED CAR'S THEY SELL Don't buy a used car from them! They say they inspect every used car before they sell. Well they don't I bought a 2003 passat from them on 4/4/15 Drov Don't buy a used car from them! They say they inspect every used car before they sell. Well they don't I bought a 2003 passat from them on 4/4/15 Drove 6 hour's to get it and had to work that night so was in a hurry to get back on the road so i Inspected it the next day Half the light bulb's were blown Serpentine belt was dry cracked bad and the tire's looked okay but driving at 55mph the whole car shooked and went to get new tire's and the wheel lock key is missing and on top of that I wouldn't let that detail department clean my boxer's xxxx quick job they did... BUYER'S BEWARE OF THIS BUNCH More

Worth the Drive from Atlanta! Avoid ATL dealers & go here! After a weekend of dealing with your prototypical used car salesmen at several Honda dealers around Atlanta, I expanded my search radius to 75 miles a After a weekend of dealing with your prototypical used car salesmen at several Honda dealers around Atlanta, I expanded my search radius to 75 miles and this dealer popped up with fantastic list prices for their vehicles. I decided to make the 2 hour trip to check it out, and boy was that the best decision I made. It was a pleasant surprise to finally deal with a salesman who treats you with respect, shares your same values of honesty/integrity, and doesn't double talk. The dealers around Atlanta really need to do some benchmarking at this place. Customers don't like being lied to and want to be treated with respect. All in all it was a great experience here. Definitely worth the two hour drive from Atlanta. My only knock on this place is to be careful with the add-on's they try to get you to buy. They will default several add-on's to your deal, and you have to specifically tell them "no" I don't want that. Don't be afraid to ask questions. I think all dealers do this, but I figure this is where they make their profit since the MVP pricing on the actual vehicle is so low. In this case it was $5200 below MSRP on the Honda Oddysey. More