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Honda of Cleveland
Cleveland, TN
1,566 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,566 reviews
March 24, 2016
maint on civic when I'm walked in service man was there to greet me with a smile and another guy was there to put protective covers in my car when I'm walked in service man was there to greet me with a smile and another guy was there to put protective covers in my car More
by larryj64
Employees Worked With
Mark Duncan
March 13, 2016
Service Dept The service dept went above and beyond. They made sure I had a rental vehicle and that my warranty was in effect! Very personal service!! The service dept went above and beyond. They made sure I had a rental vehicle and that my warranty was in effect! Very personal service!! More
by Hondalover
Employees Worked With
Roger Russell
March 12, 2016
Good service Service was good / I would and I have sent 3 people to your Honda of Cleveland and one came down from Knoxville to purchase a vehicle and they have ha Service was good / I would and I have sent 3 people to your Honda of Cleveland and one came down from Knoxville to purchase a vehicle and they have had a good time also with you More
by 6769
Employees Worked With
Randy Barger
March 11, 2016
Great experience. The salesman was wonderful and very knowledgable. We felt like we receive a great deal. We feel like they want the customer to truly be satisfied wit The salesman was wonderful and very knowledgable. We felt like we receive a great deal. We feel like they want the customer to truly be satisfied with their purchase. More
by Shebwooly1
Employees Worked With
Jerry Anderson, Kristina Lowe
March 10, 2016
Very good experience. I was very pleased with our experience at Honda of Cleveland. They made sure we got what we wanted and gave us a really good deal. I guess it was the I was very pleased with our experience at Honda of Cleveland. They made sure we got what we wanted and gave us a really good deal. I guess it was the best experience I ever had trading cars and I have traded a bunch. Our salesman, Travis Capeheart, went over and above getting us everything we wanted on our van and he didn't pressure us into anything we didn't want. The sales manager who wrote up the paper work was excellent and very helpful. More
by mary1944
Employees Worked With
Mike Hamby, Travis Capehart
March 08, 2016
Stressfree Car Buying Such a stress free experience buying our new Honda! This was our 2nd purchase in 2 years at this dealership. Every employee here is friendly and hel Such a stress free experience buying our new Honda! This was our 2nd purchase in 2 years at this dealership. Every employee here is friendly and helpful. Our Salesman was knowledgable without pressuring us at all. The lounge/waiting area was very comfortable. The paperwork procwas went smoothly and pretty quickly. We will definitely go back when it's time for a new car! More
by sulu
Employees Worked With
Terry Cavett, Corey Choate, Mike Hamby
March 05, 2016
Great People and Great Service Most importantly they care about our safety and do a a through check list. I have been coming to Honda of Cleveland for years and feel confident in t Most importantly they care about our safety and do a a through check list. I have been coming to Honda of Cleveland for years and feel confident in their work. We are a 3 Honda family. Great job. More
by jamesep
Employees Worked With
Randy Barger, Roger Russell
March 03, 2016
Friendly, knowledgeable staff Sales and service staff have been friendly and helpful every time I have been in Honda of Cleveland. The showroom and service area is always clean an Sales and service staff have been friendly and helpful every time I have been in Honda of Cleveland. The showroom and service area is always clean and the staff show concern for my comfort as well as servicing my new Pilot. More
by MarilynPT
March 03, 2016
Quality service with a 😃 I recently had my first oils change at Honda Cleveland and had a great experience. I was promptly greeted with a smile and given an estimated time of I recently had my first oils change at Honda Cleveland and had a great experience. I was promptly greeted with a smile and given an estimated time of completion by Brandon Perry. He was honest, friendly and seemed to value my time. I will continue to bring my vehicle here for any further maintenance needs. More
by Lisab2003
Employees Worked With
Brandon Perry
March 02, 2016
Great Very friendly and helpful. He worked to get me exactly what I wanted. Great communication and always responded to my emails very quickly. I would reco Very friendly and helpful. He worked to get me exactly what I wanted. Great communication and always responded to my emails very quickly. I would recommend Honda of Cleveland to anyone looking for a Honda. More
by Jscarson08
Employees Worked With
Robert Lawson
