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Honda of Cleveland
Cleveland, TN
1,561 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,561 reviews
March 30, 2016
Exceptional service We've had Hondas for over 20 years and have always had service done at Honda of Cleveland. It's easy to schedule an appointment and to check my car i We've had Hondas for over 20 years and have always had service done at Honda of Cleveland. It's easy to schedule an appointment and to check my car in upon arrival. The work is done efficiently and thoroughly, and my car is parked in a nearby space when the work on my car is finished. More
by Judy#
March 30, 2016
Very Satisfying The salesperson "Jerry" was very energetic, friendly and knowledgeable about the vehicles. Appreciate Honda of Cleveland. This is the second new car The salesperson "Jerry" was very energetic, friendly and knowledgeable about the vehicles. Appreciate Honda of Cleveland. This is the second new car purchase from there and I'm sure we will be back.. Recommend to anyone.. More
by turtlegirl66
Employees Worked With
Jerry Anderson
March 26, 2016
A++ Customer Service Absolutely the best customer service I've ever encountered!! Speedy check-in and a cozy waiting area with complimentary snacks, soda and coffee. Nice Absolutely the best customer service I've ever encountered!! Speedy check-in and a cozy waiting area with complimentary snacks, soda and coffee. Nice gentleman periodically checked on myself and others who were waiting. Wonderful experience! More
by Kldailey3
Employees Worked With
Bill Joslin, Randy Barger
March 26, 2016
Unexpected Repair on new 2016 Pilot Elite Roger and the rest of the Service group have always been knowledgeable and very customer customer focused. We encountered unexpected problems with ou Roger and the rest of the Service group have always been knowledgeable and very customer customer focused. We encountered unexpected problems with our new Pilot and they explained use what needed to be done, the causes and told us how to contact American Honda.. More
by Ernest Hamilton
Employees Worked With
Other Employees :
Service Manager, Service VP or Director?, Jerry Anderson, Kristina Lowe, Bill Joslin
March 25, 2016
Great salesman who went through the whole process and through everything with us. Went through all of the car's features and explained them all. salesman who went through the whole process and through everything with us. Went through all of the car's features and explained them all. More
by Amy D
Employees Worked With
Robert Lawson
March 24, 2016
maint on civic when I'm walked in service man was there to greet me with a smile and another guy was there to put protective covers in my car when I'm walked in service man was there to greet me with a smile and another guy was there to put protective covers in my car More
by larryj64
Employees Worked With
March 13, 2016
Service Dept The service dept went above and beyond. They made sure I had a rental vehicle and that my warranty was in effect! Very personal service!! The service dept went above and beyond. They made sure I had a rental vehicle and that my warranty was in effect! Very personal service!! More
by Hondalover
Employees Worked With
March 12, 2016
Good service Service was good / I would and I have sent 3 people to your Honda of Cleveland and one came down from Knoxville to purchase a vehicle and they have ha Service was good / I would and I have sent 3 people to your Honda of Cleveland and one came down from Knoxville to purchase a vehicle and they have had a good time also with you More
by 6769
Employees Worked With
Randy Barger
March 11, 2016
Great experience. The salesman was wonderful and very knowledgable. We felt like we receive a great deal. We feel like they want the customer to truly be satisfied wit The salesman was wonderful and very knowledgable. We felt like we receive a great deal. We feel like they want the customer to truly be satisfied with their purchase. More
by Shebwooly1
Employees Worked With
Jerry Anderson, Kristina Lowe
March 10, 2016
Very good experience. I was very pleased with our experience at Honda of Cleveland. They made sure we got what we wanted and gave us a really good deal. I guess it was the I was very pleased with our experience at Honda of Cleveland. They made sure we got what we wanted and gave us a really good deal. I guess it was the best experience I ever had trading cars and I have traded a bunch. Our salesman, Travis Capeheart, went over and above getting us everything we wanted on our van and he didn't pressure us into anything we didn't want. The sales manager who wrote up the paper work was excellent and very helpful. More
by mary1944
Employees Worked With
Mike Hamby, Travis Capehart
