Back

Honda of Cleveland

Cleveland, TN

4.9
1,561 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
Contact Dealership

2701 South Lee Highway

Cleveland, TN

37311

Directions

By Type

Showing 1,561 reviews

May 20, 2016

Great experience The staff as a whole is always friendly and Mark keeps me updated on the process durning my visits. Keep up the good work and I will always bring my c More

by WW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2016 -

Honda of Cleveland responded

Thank you for your loyalty to Honda Cleveland and the kind words!

May 20, 2016

Express oil & filter change Everyone was helpful and kind and service was very prompt. It's been a pleasure to deal with the staff from the original purchase to the scheduled ser More

by Clinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2016 -

Honda of Cleveland responded

Thank you for the kind words and thank you for your loyalty to Honda Cleveland!

May 19, 2016

Went out of way These guys r great. Went out of their way to see that my car was on done on time and delivered to me. Very pro at what they do More

by Sharons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Joslin
May 23, 2016 -

Honda of Cleveland responded

Thank you Sharon for the kind words...

May 19, 2016

great customer service My service advisor was Mark Duncan. Always gives great advice. Very helpful in ordering a new set of tires and scheduling appointment for installation More

by Elizabeth Elkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2016 -

Honda of Cleveland responded

Thank you Elizabeth for the kind words, we look forward to seeing you again in the future.

May 19, 2016

Great service! Would recommend for anything you need done! Great service department! William Oltz is the "go to guy"! He will get it done for you! Everyone there is very nice and very helpful. Will went abo More

by Smartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Lee
May 23, 2016 -

Honda of Cleveland responded

Thank you for your loyalty to Honda Cleveland!

May 18, 2016

great guy Greg has been so helpful to me the past 2 years. my pilot and ridgeline have been keep current in all the needed service . nice to know and trust that More

by mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lee
May 23, 2016 -

Honda of Cleveland responded

Thank you "mom" for the kind words, your loyalty to Honda Cleveland and the 5-star rating. Have a great trip!

May 16, 2016

Quick and professional I always take my wife's CRV to Honda of Cleveland for regular maintenance. Making an appointment is easy, and when I arrive they get started right awa More

by TannerCRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2016 -

Honda of Cleveland responded

Thank you for your loyalty and for sharing your experiences!

May 16, 2016

Fast and convent! I recently visited Honda of Cleveland to have my CRV serviced. usually when dealing with customer service representatives you deal with bad attitudes. More

by Madison W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lee
May 16, 2016 -

Honda of Cleveland responded

Thank you for the opportunity and for the recommendations to your friends!

May 16, 2016

Great Service I stopped in your Cleveland dealership and spoke to Greg Lee about my engine light coming on. He was such a pleasant person to deal with and got me ba More

by CANILES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Lee
May 16, 2016 -

Honda of Cleveland responded

Thank you for the kind words and the recommendations!

May 14, 2016

Friendly, Helpful and Professional Service, My salesman Travis Capehart was very helpful, down to earth and gave sincere answers to my questions. I feel comfortable that I can call him any time More

by thego4ths
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lee, Travis Capehart
May 16, 2016 -

Honda of Cleveland responded

Thank you for the opportunity and for your loyalty to Honda Cleveland!

...
142
...