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Honda of Cleveland

Cleveland, TN

4.8
1,566 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
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2701 South Lee Highway

Cleveland, TN

37311

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Showing 1,566 reviews

May 24, 2016

1st oil change This was my first service for an oil change. Everyone was very helpful and friendly. My kids enjoyed the juices and snacks in the waiting area. Thank More

by ashleyfine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Joslin, Brandon Perry
May 26, 2016 -

Honda of Cleveland responded

Thank you Ashley for trusting us with your service needs and for sharing your experience!

May 21, 2016

Excellent service Extremely nice and knowledgeable service technition. Took time to explain service and went out of his way to find coupons to help with bill. Very qui More

by Chayes
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Lee
May 26, 2016 -

Honda of Cleveland responded

Thank you for the great feedback!

May 21, 2016

Best experience at a Dealership Service Center I have been going to Honda of Cleveland for the past year. I love dealing with everyone there. Very friendly environment. The service department is th More

by Cdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Duncan
May 26, 2016 -

Honda of Cleveland responded

Thank you for your loyalty and the kind words!

May 21, 2016

Wonderful Service, As Always, Saw Mark Duncan today, and, as always, he was on top of what needed to be done and how to get it done well. The service people there have been great More

by CR-V Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
May 26, 2016 -

Honda of Cleveland responded

Thank you for the positive feedback and your loyalty to Honda Cleveland.

May 21, 2016

Great service! I've always had my car serviced here, and they always provide quick and quality service. Everyone there is very helpful and friendly. I know I can alw More

by Nicole Hayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2016 -

Honda of Cleveland responded

Thank you for the 5-star rating and your loyalty to Honda Cleveland!

May 20, 2016

Great experience The staff as a whole is always friendly and Mark keeps me updated on the process durning my visits. Keep up the good work and I will always bring my c More

by WW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
May 23, 2016 -

Honda of Cleveland responded

Thank you for your loyalty to Honda Cleveland and the kind words!

May 20, 2016

Express oil & filter change Everyone was helpful and kind and service was very prompt. It's been a pleasure to deal with the staff from the original purchase to the scheduled ser More

by Clinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2016 -

Honda of Cleveland responded

Thank you for the kind words and thank you for your loyalty to Honda Cleveland!

May 19, 2016

Went out of way These guys r great. Went out of their way to see that my car was on done on time and delivered to me. Very pro at what they do More

by Sharons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Joslin
May 23, 2016 -

Honda of Cleveland responded

Thank you Sharon for the kind words...

May 19, 2016

great customer service My service advisor was Mark Duncan. Always gives great advice. Very helpful in ordering a new set of tires and scheduling appointment for installation More

by Elizabeth Elkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
May 23, 2016 -

Honda of Cleveland responded

Thank you Elizabeth for the kind words, we look forward to seeing you again in the future.

May 19, 2016

Great service! Would recommend for anything you need done! Great service department! William Oltz is the "go to guy"! He will get it done for you! Everyone there is very nice and very helpful. Will went abo More

by Smartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Lee
May 23, 2016 -

Honda of Cleveland responded

Thank you for your loyalty to Honda Cleveland!

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