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Honda of Cleveland

Cleveland, TN

4.9
1,561 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
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2701 South Lee Highway

Cleveland, TN

37311

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Showing 1,561 reviews

May 25, 2016

"Friendly Dealership" Honda of Cleveland is the best dealership in the Chattanooga area. The service department is always on time and courteous. If you are looking for a fr More

by BCB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2016 -

Honda of Cleveland responded

Thank you for the kind words and your loyalty to Honda Cleveland!

May 24, 2016

Great Service and Warranty Repair The service and warranty work coordinated by both Greg Lee and Roger Russell on my 2011 Honda CRV was excellent. Not only did they coordinate the More

by jamesdfrye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Lee
May 26, 2016 -

Honda of Cleveland responded

Thank you Jim for the positive feedback!

May 24, 2016

Service and Sales Department I want to thank James Matthews (my sales rep) and William Oltz (my service rep). They always make me feel VIP. I couldn't ask for better service from More

by Mrsrstewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2016 -

Honda of Cleveland responded

Awesome, we are very happy that you look forward to seeing us! Seriously, thanks for your loyalty and the kind words!

May 24, 2016

EXCELLENT SERVICE DEPARTMENT Even though I live in Chattanooga and there is a Honda dealership approximately 3 miles from my home, I drive to Honda of Cleveland for service and bu More

by SandraC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2016 -

Honda of Cleveland responded

Thank you for the kind words and for your loyalty to Honda Cleveland!

May 24, 2016

Helpful and Prompt The folks at Honda of Cleveland's Service Department are always helpful and knowledgable. On my last visit, I was pressed for time, and the service ag More

by Lisa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2016 -

Honda of Cleveland responded

Thank you Lisa for the kind words!

May 24, 2016

1st oil change This was my first service for an oil change. Everyone was very helpful and friendly. My kids enjoyed the juices and snacks in the waiting area. Thank More

by ashleyfine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Joslin, Brandon Perry
May 26, 2016 -

Honda of Cleveland responded

Thank you Ashley for trusting us with your service needs and for sharing your experience!

May 21, 2016

Best experience at a Dealership Service Center I have been going to Honda of Cleveland for the past year. I love dealing with everyone there. Very friendly environment. The service department is th More

by Cdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2016 -

Honda of Cleveland responded

Thank you for your loyalty and the kind words!

May 21, 2016

Wonderful Service, As Always, Saw Mark Duncan today, and, as always, he was on top of what needed to be done and how to get it done well. The service people there have been great More

by CR-V Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2016 -

Honda of Cleveland responded

Thank you for the positive feedback and your loyalty to Honda Cleveland.

May 21, 2016

Great service! I've always had my car serviced here, and they always provide quick and quality service. Everyone there is very helpful and friendly. I know I can alw More

by Nicole Hayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2016 -

Honda of Cleveland responded

Thank you for the 5-star rating and your loyalty to Honda Cleveland!

May 21, 2016

Excellent service Extremely nice and knowledgeable service technition. Took time to explain service and went out of his way to find coupons to help with bill. Very qui More

by Chayes
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Lee
May 26, 2016 -

Honda of Cleveland responded

Thank you for the great feedback!

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