Honda of Cleveland

Outstanding We recently purchased a 2016 Pilot and took it in for the first service. Mark Duncan was the service advisor and he did a great job. This dealership, We recently purchased a 2016 Pilot and took it in for the first service. Mark Duncan was the service advisor and he did a great job. This dealership, both sales and service, give outstanding customer service, and I highly recommend it. Also, they give great prices on new cars! More

Outstanding Service department is always friendly and professional.. Mark is at the top of his game!!! This man always goes above and blind to make your service e Service department is always friendly and professional.. Mark is at the top of his game!!! This man always goes above and blind to make your service experience out of this world! More

Great experience I had to get work done on my Honda Civic. Mark made it so stress free! Had a loaner car ready when I dropped my car off so I didn't have to worry abou I had to get work done on my Honda Civic. Mark made it so stress free! Had a loaner car ready when I dropped my car off so I didn't have to worry about having a way to work 😀 The work was done in a timely manner and he was very patient and friendly throughout all my questions and concerns! More

Hospitable Transitioning into life as a widow isn't easy, but learning to deal with car maintenance for the first time in my life is made easier by the friendly Transitioning into life as a widow isn't easy, but learning to deal with car maintenance for the first time in my life is made easier by the friendly and hospitable employees at Honda of Cleveland. They go out of their way to be friendly and provide every comfort possible while waiting for routine maintenance. The savings I enjoyed from the emailed coupon made it a much happier experience as well. :-) More

Love my honda! Made my online appointment..received my confirmation..sent me reminders....brought my Honda to the dealership...welcomed and offered snack and drinks Made my online appointment..received my confirmation..sent me reminders....brought my Honda to the dealership...welcomed and offered snack and drinks while I waited. In and out in no time at all. Very professional and pleasant experience as always. Thanks Honda of Cleveland and Mr. Russell. More

"Friendly Dealership" Honda of Cleveland is the best dealership in the Chattanooga area. The service department is always on time and courteous. If you are looking for a fr Honda of Cleveland is the best dealership in the Chattanooga area. The service department is always on time and courteous. If you are looking for a friendly environment this is the place. As always Mark was able to get my vehicle in and out with no problems. Thanks to everyone at Honda of Cleveland. More

Great Service and Warranty Repair The service and warranty work coordinated by both Greg Lee and Roger Russell on my 2011 Honda CRV was excellent. Not only did they coordinate the The service and warranty work coordinated by both Greg Lee and Roger Russell on my 2011 Honda CRV was excellent. Not only did they coordinate the 100,000 mile vehicle maintenance and drivers side airbag replacement but also helped with the arrangements for a rental car while waiting on the replacement airbag. Thanks for all your help and excellent service! Jim Frye More

Service and Sales Department I want to thank James Matthews (my sales rep) and William Oltz (my service rep). They always make me feel VIP. I couldn't ask for better service from I want to thank James Matthews (my sales rep) and William Oltz (my service rep). They always make me feel VIP. I couldn't ask for better service from true southern gentlemen!! Thanks guys! I actually look forward to my car maintenance! More

EXCELLENT SERVICE DEPARTMENT Even though I live in Chattanooga and there is a Honda dealership approximately 3 miles from my home, I drive to Honda of Cleveland for service and bu Even though I live in Chattanooga and there is a Honda dealership approximately 3 miles from my home, I drive to Honda of Cleveland for service and buy my cars there. I have been their customer for at least 16 years. They are friendly, knowledgeable and I trust them completely. Special thanks to Mark Duncan who is outstanding and always goes the extra mile.!!! Actually, I have never encountered any employee there who was not friendly and helpful. Great service department!! More

Helpful and Prompt The folks at Honda of Cleveland's Service Department are always helpful and knowledgable. On my last visit, I was pressed for time, and the service ag The folks at Honda of Cleveland's Service Department are always helpful and knowledgable. On my last visit, I was pressed for time, and the service agent, William Oltz, made sure my service occurred quickly yet thoroughly. I appreciated his kindness. More