Honda of Cleveland

Service We are very appreciative of the customer service & professionalism we have received from Mark Duncan when we have taken our Pilot in for service. Whe We are very appreciative of the customer service & professionalism we have received from Mark Duncan when we have taken our Pilot in for service. Whether it is a simple oil change or something major, Mark has always gone above and beyond to have our needs addressed and taken care. Thank you, Mark for always taking good care of us. Kim & Terry Rainwater More

Great Service was great. Prompt and efficient . I have been to other dealerships and this has been my best experience . Thank a lot Honda of Cleveland !! Service was great. Prompt and efficient . I have been to other dealerships and this has been my best experience . Thank a lot Honda of Cleveland !! More

Service My appointment was for 7:30 and I arrived at 7:25. At exactly 7:30 someone greeted me and took my car. Once inside, I was offered a muffin and somet My appointment was for 7:30 and I arrived at 7:25. At exactly 7:30 someone greeted me and took my car. Once inside, I was offered a muffin and something to drink and was able to sit in a very comfortable waiting area with a TV and magazines. The guys were SUPER friendly and very courteous. I was not there very long and the entire experience was great. It would have been perfect if the dealer had a car wash and I could have gotten the car cleaned. Gregory Lee was very helpful and friendly. Makes needing to get the car service a welcomed chore!! :) Thanks! More

Hospitality These guys are top notch! They always take really good care of me and go out of their way to help me any way they can. Always professional and hones These guys are top notch! They always take really good care of me and go out of their way to help me any way they can. Always professional and honest. More

Sales and Service In the past year (maybe year and a half) something BIG has changed! We have done business with Honda of Cleveland for years. The crew that is in there In the past year (maybe year and a half) something BIG has changed! We have done business with Honda of Cleveland for years. The crew that is in there now is excellent! Very willing to help in any way possible, friendly, knowledgeable and just good people. We have recently both had our '09 Honda Accord serviced and just this weekend bought a '16 Accord LX. We are extremely pleased and recommended Honda to anyone that will listen! Thanks Honda of Cleveland, you've finally gotten the customer service part right!! More

very easy process i purchased a new van on 5/31/16 from Jerry Anderson. He was awesome and very helpful in making the process to buy super easy i purchased a new van on 5/31/16 from Jerry Anderson. He was awesome and very helpful in making the process to buy super easy More

Oil change and new tires Every time I come here it is just a great experience, and it helps that I know who is working on my vehichle. Mark Duncan is always just the biggest h Every time I come here it is just a great experience, and it helps that I know who is working on my vehichle. Mark Duncan is always just the biggest help and he always makes me feel right at home. More

Small repair on brand new car Honda of Cleveland has the most courteous staff and an excellent service department. Everyone in every department is so helpful and is always all smil Honda of Cleveland has the most courteous staff and an excellent service department. Everyone in every department is so helpful and is always all smiles and ready to assist with any questions or requests. Mark Duncan took very good care of me today and I would recommend him to anyone. Very pleased so far with the both the purchase and service of my new Civic from Honda of Cleveland. More

Best Service Department Ever!!! Mark Duncan, Service Advisor, at Honda of Cleveland, has went over and beyond any expectations I've had!!! He makes sure you car is more than taken ca Mark Duncan, Service Advisor, at Honda of Cleveland, has went over and beyond any expectations I've had!!! He makes sure you car is more than taken care of and his customer service professionalism is top-notch!!! Thanks Mark for always going over and beyond!!!! Sincerely, Holly Miller Extremely Satisfied Customer More

Awesome experience I had the most pleasant experience purchasing my new vehicle last week. Mark Duncan was amazing along with Andre. I would recommend anyone buying t I had the most pleasant experience purchasing my new vehicle last week. Mark Duncan was amazing along with Andre. I would recommend anyone buying there. More