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Honda of Cleveland

Cleveland, TN

4.8
1,566 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
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2701 South Lee Highway

Cleveland, TN

37311

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Showing 1,566 reviews

June 23, 2016

Outstanding Customer Service Last week i had my truck serviced at Honda of Cleveland. Met a service assistant by the name of Mark Duncan. Not only was my truck serviced and clean. More

by markhall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
Jun 24, 2016 -

Honda of Cleveland responded

Thank you for the kind words about your experience at Honda Cleveland and about Mark Duncan. We appreciate your loyalty to Honda Cleveland!

June 23, 2016

Terry cavett was very personable and knowledgeable. The quality of Honda vehicles,along with the personality of the salesperson,Terry Cavett,made our Purchase decision easy. We encourage family, friend More

by Honda
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry Cavett
Jun 24, 2016 -

Honda of Cleveland responded

Thank you for the kind words and the opportunity to work with you!

June 21, 2016

aways willing to go above what is expected had an issue not Honda related ,but new Pilot was going to be out of service for two days. Mark Duncan our service expert and John Davis sales manager More

by Bentley123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Davis, Mark Duncan
Jun 22, 2016 -

Honda of Cleveland responded

Thank you for the kind words and your loyalty to Honda Cleveland!

June 14, 2016

Professional service Mark has always been very polite, professional and helpful. The service is handled in a timely manner and the waiting area is comfortable. I have had More

by mbtn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
Jun 15, 2016 -

Honda of Cleveland responded

Thank you for the kind words, we look forward to seeing you in the future!

June 14, 2016

Superior Service I have used Honda of Cleveland in the past for service work on my civic. I decided to use them for an oil change on my Toyota Sienna. From the moment More

by TylerD515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Duncan
Jun 15, 2016 -

Honda of Cleveland responded

Thank you for giving us an opportunity to work on all your vehicles and for the sharing your positive experience!

June 14, 2016

Continuing top-notch service Responding to a Honda auto service code, I made the appointment. As always, greeted promptly, good explanation received and the work was then done mo More

by Joseph H Keffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Russell
Jun 15, 2016 -

Honda of Cleveland responded

Thank you for your loyalty to Honda Cleveland and for the kind words!

June 09, 2016

Pleasant Service experience ! Have two Honda's bought here and anytime we have service or very seldom a problem, Mark Duncan has always been very professional and gets the problem More

by Bentley123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Davis, Mark Duncan
Jun 10, 2016 -

Honda of Cleveland responded

Thank you for your loyalty to Honda Cleveland and for sharing your experiences!

June 08, 2016

Best buying experience ever! Throughout my life I've bought plenty of cars but never have I dealt with a more professional, no pressure, no gimmicks salesperson such as Derrick be More

by Woodwork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Ware, Mike Hamby
Jun 10, 2016 -

Honda of Cleveland responded

Thank you for the kind words and the opportunity to take care of you!

June 07, 2016

In and out with quickness and professionalism. I have never been dissatisfied with HOC sales or service. I tell all of my family and friends to buy here. They have the best deals around our area More

by drobyie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
Jun 10, 2016 -

Honda of Cleveland responded

Thank you for the kind words and your loyalty to Honda Cleveland.

June 06, 2016

Great buying experience Salesman worked with us to give us the price we wanted. Everything went smooth. Salesman is still working on the only thing I had an issue with. More

by Carol Shelby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Dolberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2016 -

Honda of Cleveland responded

Thank you Carol for the kind words!

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