Honda of Cleveland

Pleasant Service experience ! Have two Honda's bought here and anytime we have service or very seldom a problem, Mark Duncan has always been very professional and gets the problem Have two Honda's bought here and anytime we have service or very seldom a problem, Mark Duncan has always been very professional and gets the problem solved ! The buying experience was Great working with John Davis. But Mark is the one who works with us to keep us happy ,when we have service or problems. Could not ask for a better place or team to do business with. More

Best buying experience ever! Throughout my life I've bought plenty of cars but never have I dealt with a more professional, no pressure, no gimmicks salesperson such as Derrick be Throughout my life I've bought plenty of cars but never have I dealt with a more professional, no pressure, no gimmicks salesperson such as Derrick before. He greeted me and my wife when we got there. We told him we just wanted to look and he stepped back and allowed us to look around. Once we got to the negotiations he was very upfront and explained everything to us. No PRESSURE whatsoever! We'll definitely be back to see him in the future! More

In and out with quickness and professionalism. I have never been dissatisfied with HOC sales or service. I tell all of my family and friends to buy here. They have the best deals around our area I have never been dissatisfied with HOC sales or service. I tell all of my family and friends to buy here. They have the best deals around our area and treat you like family. More

Great buying experience Salesman worked with us to give us the price we wanted. Everything went smooth. Salesman is still working on the only thing I had an issue with. Salesman worked with us to give us the price we wanted. Everything went smooth. Salesman is still working on the only thing I had an issue with. More

Great Service was great. Prompt and efficient . I have been to other dealerships and this has been my best experience . Thank a lot Honda of Cleveland !! Service was great. Prompt and efficient . I have been to other dealerships and this has been my best experience . Thank a lot Honda of Cleveland !! More

Service We are very appreciative of the customer service & professionalism we have received from Mark Duncan when we have taken our Pilot in for service. Whe We are very appreciative of the customer service & professionalism we have received from Mark Duncan when we have taken our Pilot in for service. Whether it is a simple oil change or something major, Mark has always gone above and beyond to have our needs addressed and taken care. Thank you, Mark for always taking good care of us. Kim & Terry Rainwater More

Service My appointment was for 7:30 and I arrived at 7:25. At exactly 7:30 someone greeted me and took my car. Once inside, I was offered a muffin and somet My appointment was for 7:30 and I arrived at 7:25. At exactly 7:30 someone greeted me and took my car. Once inside, I was offered a muffin and something to drink and was able to sit in a very comfortable waiting area with a TV and magazines. The guys were SUPER friendly and very courteous. I was not there very long and the entire experience was great. It would have been perfect if the dealer had a car wash and I could have gotten the car cleaned. Gregory Lee was very helpful and friendly. Makes needing to get the car service a welcomed chore!! :) Thanks! More

Sales and Service In the past year (maybe year and a half) something BIG has changed! We have done business with Honda of Cleveland for years. The crew that is in there In the past year (maybe year and a half) something BIG has changed! We have done business with Honda of Cleveland for years. The crew that is in there now is excellent! Very willing to help in any way possible, friendly, knowledgeable and just good people. We have recently both had our '09 Honda Accord serviced and just this weekend bought a '16 Accord LX. We are extremely pleased and recommended Honda to anyone that will listen! Thanks Honda of Cleveland, you've finally gotten the customer service part right!! More

very easy process i purchased a new van on 5/31/16 from Jerry Anderson. He was awesome and very helpful in making the process to buy super easy i purchased a new van on 5/31/16 from Jerry Anderson. He was awesome and very helpful in making the process to buy super easy More

Hospitality These guys are top notch! They always take really good care of me and go out of their way to help me any way they can. Always professional and hones These guys are top notch! They always take really good care of me and go out of their way to help me any way they can. Always professional and honest. More