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Honda of Cleveland

Cleveland, TN

4.8
1,550 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
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2701 South Lee Highway

Cleveland, TN

37311

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Showing 1,550 reviews

June 28, 2016

Excellent in everything Mark Duncan and William Oltz did an excellent job and made sure my car had all the things that needed to be done. They also made sure I was aware of a More

by Ruvano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2016 -

Honda of Cleveland responded

Thank you for the kind words!

June 28, 2016

Excellent service! The staff at Honda of Cleveland have always been exceptionally courteous to me and have always seemed to put my best interest first. Thank you for alw More

by Millionmileaccord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2016 -

Honda of Cleveland responded

Thank you for sharing your experience and your loyalty to Honda Cleveland!

June 26, 2016

Amazing place! Hyp husband and I had a wonderful experience at the dealership. We will never go anywhere else. When we first got there Bob met us outside. He was ver More

by Elizabeth King
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Brookshire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Baker
Jun 27, 2016 -

Honda of Cleveland responded

Thank you for the kind words and we appreciate the opportunity to earn your business!

June 23, 2016

Outstanding Customer Service Last week i had my truck serviced at Honda of Cleveland. Met a service assistant by the name of Mark Duncan. Not only was my truck serviced and clean. More

by markhall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2016 -

Honda of Cleveland responded

Thank you for the kind words about your experience at Honda Cleveland and about Mark Duncan. We appreciate your loyalty to Honda Cleveland!

June 23, 2016

Terry cavett was very personable and knowledgeable. The quality of Honda vehicles,along with the personality of the salesperson,Terry Cavett,made our Purchase decision easy. We encourage family, friend More

by Honda
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry Cavett
Jun 24, 2016 -

Honda of Cleveland responded

Thank you for the kind words and the opportunity to work with you!

June 23, 2016

Awesome service Mark Duncan is so awesome. I sent my daughter there for a oil change and service. Mark made her feel a home. He was very helpful to her. She absolutel More

by Autumn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2016 -

Honda of Cleveland responded

Thank you for the kind words about Mark Duncan and Honda Cleveland. We appreciate your loyalty!

June 20, 2016

aways willing to go above what is expected had an issue not Honda related ,but new Pilot was going to be out of service for two days. Mark Duncan our service expert and John Davis sales manager More

by Bentley123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Davis
Jun 22, 2016 -

Honda of Cleveland responded

Thank you for the kind words and your loyalty to Honda Cleveland!

June 14, 2016

Continuing top-notch service Responding to a Honda auto service code, I made the appointment. As always, greeted promptly, good explanation received and the work was then done mo More

by Joseph H Keffer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2016 -

Honda of Cleveland responded

Thank you for your loyalty to Honda Cleveland and for the kind words!

June 14, 2016

Superior Service I have used Honda of Cleveland in the past for service work on my civic. I decided to use them for an oil change on my Toyota Sienna. From the moment More

by TylerD515
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2016 -

Honda of Cleveland responded

Thank you for giving us an opportunity to work on all your vehicles and for the sharing your positive experience!

June 14, 2016

Professional service Mark has always been very polite, professional and helpful. The service is handled in a timely manner and the waiting area is comfortable. I have had More

by mbtn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2016 -

Honda of Cleveland responded

Thank you for the kind words, we look forward to seeing you in the future!

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