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Honda of Cleveland

Cleveland, TN

4.8
1,550 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
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2701 South Lee Highway

Cleveland, TN

37311

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Showing 1,550 reviews

July 04, 2016

My first service at this dealership. From the minute I drove up to Service and walked in the door I could tell this dealership was different from the other dealership I have dealt with. T More

by crvdriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2016 -

Honda of Cleveland responded

Thank you for sharing, we are very happy that you felt so comfortable and we look forward to seeing you in the future!

July 03, 2016

GREAT SERVICE Mark was very helpful. He was in constant contact with us to let us know what needed to be repaired and the time frame of completion. He was a profes More

by JandS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2016 -

Honda of Cleveland responded

Thank you for the recommendation and for your loyalty to Honda Cleveland.

July 01, 2016

Excellent Service Dept The service dept is quick, friendly, and detail-oriented. They always take the time to explain my vehicles needs and are the reason I keep coming back More

by SarahB82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2016 -

Honda of Cleveland responded

Thank you for sharing your experience and for your loyalty to Honda Cleveland.

July 01, 2016

great service! Roger and Mark were very clear in explaining the needed repairs but were not stereotypical pushy salesmen. They were polite and treated me like a per More

by Katherine L Jennings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2016 -

Honda of Cleveland responded

Thank you for sharing your experience!

July 01, 2016

Great Service Team Mark Duncan and the service team do a FANTASTIC job! Every time I've needed service, Mark has went above and beyond! Honda is blessed to have an emp More

by christyd123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2016 -

Honda of Cleveland responded

Thank you for the kind words about your experience and about Mark!

June 30, 2016

Feel great Cost us some money that is for sure. However when we drove away we feel GREAT about the condition of our Pilot. We also did Not feel that we had been More

by Chuckles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 01, 2016 -

Honda of Cleveland responded

Thank you for the kind words, we are happy that you feel great!

June 29, 2016

Great Place to do Business Since 2008, Honda of Cleveland has been a great place to do business, from sales to service. Jerry was a real pleasure to work with in sales and Kris More

by Stephen Hales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Anderson, Kristina Lowe
Jun 29, 2016 -

Honda of Cleveland responded

Thank you for your loyalty to Honda Cleveland and for sharing your experience!

June 29, 2016

Helpful, Friendly Staff and Excellent Service, as always! Honda of Cleveland always does an excellent job! The entire staff is very friendly and helpful, and the service is always great! I would highly reco More

by diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2016 -

Honda of Cleveland responded

Thank you Diana for the kind words and your loyalty to Honda Cleveland!

June 29, 2016

Best service crew ever! Why would I recommend this dealership, they go above and beyond to see that you are well taken care of. Mark Duncan greets you at the door with a warm More

by Betty B
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2016 -

Honda of Cleveland responded

Thank you Betty for your loyalty to Honda Cleveland and for sharing your experiences!

June 28, 2016

Review It was great service from the workers that were helping me with my needed services. They were very nice and helpful. Mark Duncan himself made my time More

by Thearakieng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2016 -

Honda of Cleveland responded

Thank you for the kind words and for sharing your experience!

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