Honda of Cleveland

Overall it was a good experience Everyone was helpful and went out of their way to make my experience good. I had an issue with my new car but Travis (my salesman) went above and beyo Everyone was helpful and went out of their way to make my experience good. I had an issue with my new car but Travis (my salesman) went above and beyond to make sure I was happy and everything was getting taking care of the way it should've been. More

Great experience Mark is always extremely friendly and makes you feel important and understood. He makes you feel right at home and answers any questions you have. Mark is always extremely friendly and makes you feel important and understood. He makes you feel right at home and answers any questions you have. More

Worth the drive from Chattanooga! Everyone at this dealership is friendly and eager to make their customers happy. I drive an extra 20 miles to do business with these people because t Everyone at this dealership is friendly and eager to make their customers happy. I drive an extra 20 miles to do business with these people because they make me feel like they want my business. If you need a car, go see Andre Dolberry. If your car needs maintenance or repair, you can simply go online and find an appointment time. They complete work in a timely fashion and take care of your car. I will continue to give them my business. More

Honda accord . Best car i ever had. Will took care of me gave me cold dronks while i was getting my car serviced. Good friendly people who care about your car . Best car i ever had. Will took care of me gave me cold dronks while i was getting my car serviced. Good friendly people who care about your car More

Oil Change Mark and William met me at the door, took my key and had me in and out in forty-five minutes. I was offered a snack/ drink while I waited.. The exc Mark and William met me at the door, took my key and had me in and out in forty-five minutes. I was offered a snack/ drink while I waited.. The excellent service and friendly staff is greatly appreciated!!! More

Very satisfied at this time. I didn't have to wait long and the service was good. People were friendly and courteous. Waiting room was comfortable and popcorn was good. I didn't have to wait long and the service was good. People were friendly and courteous. Waiting room was comfortable and popcorn was good. More

Just in time... We found this group right after the air conditioning went south. And we had to go south - to Louisiana. From cooler temps in North Carolina to blazi We found this group right after the air conditioning went south. And we had to go south - to Louisiana. From cooler temps in North Carolina to blazing hot in La. Mark Duncan took the "hot potato" and returned a "cool customer", all within 1 1/2 hours. While he and his super staff worked, Fred Stewart gave a demo of a 2016 Odyssey. He was thorough, not pushy, and polite when we told him the 2009 was fine. So both of the staff we met had a sense of humor, knowledge base, and appreciation of the customer. "They were in the right place when we were experiencing the wrong time" with apologies to Dr. John! More

Excellent friendly service I needed my airbag recall taken care of and Honda of Cleveland ordered the parts, explained how long it might take for them to arrive and said they wo I needed my airbag recall taken care of and Honda of Cleveland ordered the parts, explained how long it might take for them to arrive and said they would contact me. In about 3 weeks my parts were in and Mark Duncan from the service department called to set up an appointment. When I arrived Mr. Duncan was right there front and center to greet me with the paperwork ready. The replacement actually took a little less time than he said it might take AND they noticed that a couple of filters needed replacing so they took care of those also at a reasonable price. I will definitely do business with them again and I recommend them highly. More

Recall on air bag. and oil chang It was fast.cheap.and the people were friendly. They even gave me a ride home after I dropped my car off....very satisfied.. Thank you. It was fast.cheap.and the people were friendly. They even gave me a ride home after I dropped my car off....very satisfied.. Thank you. More

We had warranty work done I had work done that I had been needing fixed for almost two years . The car was out of warranty by now and I thought it was never going to be taken I had work done that I had been needing fixed for almost two years . The car was out of warranty by now and I thought it was never going to be taken care of . I am glad after talking with Honda USA that it was repaired . I have purchased four new Honda cars and was not happy with the long running problem that we had with out 2012 CRV . More