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Honda of Cleveland

Cleveland, TN

4.8
1,563 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
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2701 South Lee Highway

Cleveland, TN

37311

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Showing 1,563 reviews

August 03, 2016

Excellent friendly service I needed my airbag recall taken care of and Honda of Cleveland ordered the parts, explained how long it might take for them to arrive and said they wo More

by JTD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2016 -

Honda of Cleveland responded

Thank you for the kind words and the recommendations!

August 01, 2016

Recall on air bag. and oil chang It was fast.cheap.and the people were friendly. They even gave me a ride home after I dropped my car off....very satisfied.. Thank you. More

by Satisfied in Cleveland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2016 -

Honda of Cleveland responded

Thanks for sharing your experience!

July 31, 2016

We had warranty work done I had work done that I had been needing fixed for almost two years . The car was out of warranty by now and I thought it was never going to be taken More

by Loyd123
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2016 -

Honda of Cleveland responded

Thank you for sharing your experience and for your loyalty to Honda and Honda Cleveland!

July 27, 2016

Always great service! I have a Honda dealership closer to me that I could take my Honda to however, I go the extra miles to Honda of Cleveland because they go the extra mil More

by lls3600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shain Hamby
Aug 03, 2016 -

Honda of Cleveland responded

Thank you for going the extra miles and for sharing your experience(s)!

July 26, 2016

Great people, great experience! This is the second time I have purchased a vehicle at Honda of Cleveland. One new,one used. They have exceptional sales and Service reps! More

by Sharon56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Brookshire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Abdullah
Aug 03, 2016 -

Honda of Cleveland responded

Thank you Sharon for your loyalty!

July 26, 2016

Amazing I feel Mr. Covington went beyond his duties and his follow ups made it a very smooth sale. when I got to the dealer, the only thing that I had to d More

by civicrv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Covington
Aug 03, 2016 -

Honda of Cleveland responded

Thank you sharing your experience!

July 26, 2016

"Fast and friendly service ""I'll definitely be back." N J P "Excellent service" I had a great trade experience. Andre was wonderful sales person he worked with me beyond my exception , he helped me get my More

by ANJOY PATEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Dolberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2016 -

Honda of Cleveland responded

Thank you for the kind words, we look forward to having you back!

July 26, 2016

5K service. Went without a hitch. First Service since buying our new Pilot. We purchased the maintenance plan, so everything went as expected. My wife was in and out in less than an ho More

by Patrick Pahr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Joslin
Aug 03, 2016 -

Honda of Cleveland responded

Thank you for sharing!

July 24, 2016

You replaced the air bag in my CRV as planned I appreciate the Jeep Patriot that was rented for me while waiting for the replacement air bag but experience with the Jeep made me appreciate the ext More

by john112407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2016 -

Honda of Cleveland responded

Thank you John for sharing; we are happy you like the CR-V better!

July 24, 2016

Service It was great I think that was the fastest service I have ever had from a dealership. I would recommend them to all of my friends. More

by lfrober
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shain Hamby
Aug 03, 2016 -

Honda of Cleveland responded

Thank you for the kind words and the recommendations!

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