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Honda of Cleveland
Cleveland, TN
1,564 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,564 reviews
August 15, 2016
Awesome employees I love Honda of Cleveland! Every time I go to get my car serviced all of the employees are so friendly and helpful. William was especially awesome las I love Honda of Cleveland! Every time I go to get my car serviced all of the employees are so friendly and helpful. William was especially awesome last time I was there! They always have your best interest in mind and they all know their stuff. More
by Tarver
Employees Worked With
August 15, 2016
Friendly, helpful, and knew everything I needed to know I have gone to Honda for my service on our 4 vehicles for many years now, and it seems as if they have improved even more. Mark Duncan is so very nic I have gone to Honda for my service on our 4 vehicles for many years now, and it seems as if they have improved even more. Mark Duncan is so very nice and Shane Hamby was so nice also. They are really good and friendly workers and get the job done timely and correctly. They are efficient but also interested in what you are asking.. More
by crv,juju47
August 15, 2016
Fast, friendly, great service! Every time I come to Honda of Cleveland I have a great experience! Everyone is so friendly and they helped me with all my questions and needs. Fast se Every time I come to Honda of Cleveland I have a great experience! Everyone is so friendly and they helped me with all my questions and needs. Fast service too! More
by Michaela11
August 15, 2016
Very pleased All around great car buying experience. Not pushy, no hassle and very friendly. Andre was great and very knowledgeable about the vehicle he sold me. All around great car buying experience. Not pushy, no hassle and very friendly. Andre was great and very knowledgeable about the vehicle he sold me. More
by LOVINGmyCIVIC
August 14, 2016
Outstanding service! I have bought two cars from this dealership and both times received outstanding service in a genuine, friendly atmosphere. There are three Honda deal I have bought two cars from this dealership and both times received outstanding service in a genuine, friendly atmosphere. There are three Honda dealerships in my hometown of Knoxville but none compare to Honda of Cleveland! Travis Capehart does a great job both at the time of the sale and with follow up after the sale! More
by Elizabeth McDaniel
August 12, 2016
Service Mark my service manager was actually sick but stayed and made sure I was taken care of and that is rare in today's society . Mark my service manager was actually sick but stayed and made sure I was taken care of and that is rare in today's society . More
by Rog10
August 12, 2016
Great service I have had great service in my vehicle. Mr. Lee is exceptional great employee. He always has smile on face, friendly, and listens to customer. He is t I have had great service in my vehicle. Mr. Lee is exceptional great employee. He always has smile on face, friendly, and listens to customer. He is the best is service area. More
by Happy
Employees Worked With
Greg Lee
August 12, 2016
Courteous and helpful I needed a key as I had bought a used Accord without one key. My oil change and checkout plus making of a key was finished well within an hour's time I needed a key as I had bought a used Accord without one key. My oil change and checkout plus making of a key was finished well within an hour's time. More
by Crybaby
Employees Worked With
Greg Lee, Travis Capehart
August 11, 2016
Excellent service I bought a 2008 Honda Civic SI brand new back in 2008. Since then I have always brought my car in for whatever work needed done. Mark has always been I bought a 2008 Honda Civic SI brand new back in 2008. Since then I have always brought my car in for whatever work needed done. Mark has always been my go to guy whenever I bring the car in. Just recently, my car had over heating issues which caused the car to need a new engine. Mark Duncan went above and beyond what he had to do in order to make sure I was taken care of. I would recommend this dealer to anyone simply based off the excellent care given in the service department. Mark has always been a very easy going and great guy to work with. 5 stars. More
by David Robins
Employees Worked With
August 08, 2016
Awesome place! These people are the best. I have been to the lot of places for my oil change, but these are by far the best. The staff is super friendly and works w These people are the best. I have been to the lot of places for my oil change, but these are by far the best. The staff is super friendly and works with you as well as make sure you get all the information you need on your car. They answer any questions you have even if you feel they are stupid. I highly recommend them!!! More
by Dalton Thomas
