Honda of Cleveland

Air bag recall Arrived 15 min early , car taken right in, nice break area, 1- 1 1/2 hour job, done in 45 min. A job well done!!!! Thank you Mark Duncan & "crew"!!!! Arrived 15 min early , car taken right in, nice break area, 1- 1 1/2 hour job, done in 45 min. A job well done!!!! Thank you Mark Duncan & "crew"!!!! More

Great car buying experience, will recommend! Robert was helpful and patient as I came to Honda of Cleveland to make my first car purchase. Car issues forced me to need a new car before I was trul Robert was helpful and patient as I came to Honda of Cleveland to make my first car purchase. Car issues forced me to need a new car before I was truly ready, but I'm so glad I visited this Honda dealer when I did. Everyone was friendly and easy to deal with. I'll recommend this location and Robert Lawson to my friends and family in the future! More

Poor customer service There is nothing like going to a dealership and hating your experience. I love when you go out to spends thousands of dollars on a car and get a disen There is nothing like going to a dealership and hating your experience. I love when you go out to spends thousands of dollars on a car and get a disengaged sales associate with poor follow up. I've visited this dealership 4 times in one month looking for a vehicle with a budget of 30k out the door I get called to come in and look at a car they took in on trade that meet my criteria and it was not my color choice and it had 31k asking price. Then I had to wait a 1/2 hour for them to value my trade in and come to find out no one had even begun the process. So my experience was not the best. More

Great Robert Lawson was awesome and took great care of us! They were very fast and efficent and it was a great experience. I love my Honda Odyssey!! Robert Lawson was awesome and took great care of us! They were very fast and efficent and it was a great experience. I love my Honda Odyssey!! More

Great Greg Lee was excellent and took very good care of me. I had my 2015 CRV serviced and it was done in a timely and efficient manner. Thanks to Greg fo Greg Lee was excellent and took very good care of me. I had my 2015 CRV serviced and it was done in a timely and efficient manner. Thanks to Greg for taking good care of me and my car. Great job! More

Friendly Staff, Easy process Worked with Salesman Andre Dolberry on getting my little brother into his first new car. Great experience with the whole process. Friendly and knowled Worked with Salesman Andre Dolberry on getting my little brother into his first new car. Great experience with the whole process. Friendly and knowledgable staff. Would recommend. More

Superior Customer Service Honda of Cleveland was our second Honda dealership to visit while searching for a new care. Upon arrival we were immediately greeted by a warm, friend Honda of Cleveland was our second Honda dealership to visit while searching for a new care. Upon arrival we were immediately greeted by a warm, friendly sales consultant (Jerry Anderson) who made the whole buying process easy. We especially appreciated his professional approach and knowledge of product. If you live in the Chattanooga area and want to purchase a Honda--drive to Cleveland for better pricing and better service. More

Recall service Mark Duncan and the staff did an outstanding job handling the air bag recall. It could not have been an easy task considering the size of the recall. Mark Duncan and the staff did an outstanding job handling the air bag recall. It could not have been an easy task considering the size of the recall. Wesley Boggs More

Recall Service Mr. Mark Duncan was excellent at getting my recall repair scheduled and completed. Mr. Duncan was by far the most friendly and helpful of any service Mr. Mark Duncan was excellent at getting my recall repair scheduled and completed. Mr. Duncan was by far the most friendly and helpful of any service advisor I ever dealt with. The repair was fast and Mr. Duncan keep my up to date all the way along. The service technician, Joshua Aly, performed the repair and noted several other maintenance issues that I needed to address. I had an excellent experience and would recommend them to anyone else that needed repairs done. More

Awesome I have always enjoyed visiting the Honda dealership because they are courteous,kind and get me through in a very short time.I will continue to recomme I have always enjoyed visiting the Honda dealership because they are courteous,kind and get me through in a very short time.I will continue to recommend Honda to my friends who will be buying new cars or used cars. More