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Honda of Cleveland

Cleveland, TN

4.8
1,554 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
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2701 South Lee Highway

Cleveland, TN

37311

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Showing 1,554 reviews

August 21, 2016

all went as promised recall on air bag inflater was on time as promised and the estimated time was very close to what i was told it would take. More

by Loyal Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2016 -

Honda of Cleveland responded

Honda Cleveland thanks you for the 5-star review!

August 20, 2016

Great Experience and Very Knowledgable Would recommend Honda of Cleveland to all that what a great experience at the best prices around. Our salesman, Andre Dolberry, was the best. We boug More

by Keith Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Dolberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2016 -

Honda of Cleveland responded

Thank you for sharing your experience and for allowing Honda Cleveland to be a part of such a great day for your family!

August 19, 2016

Air bag recall Mark Duncan ordered n replaced air bag in my CRV. In and out quickly. I am always treated professionally and respectfully and appreciate them updating More

by MEGVBREF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2016 -

Honda of Cleveland responded

Honda Cleveland thanks you for the 5-star review!

August 19, 2016

They always make me feel welcome. I have tried all of the quickie lube place in the past but I keep coming back to Honda of Cleveland and that is where I am staying from now on. No ot More

by WL HOLLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Lee, Shain Hamby
Aug 23, 2016 -

Honda of Cleveland responded

Honda Cleveland thanks you for the kind words and for sharing your experience!

August 18, 2016

"First Class Experience" I've been dealing with Mark for the past (2) years and every time I go in to have my pilot serviced Mark is always there to great me at the door. He g More

by Greg P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2016 -

Honda of Cleveland responded

Honda Cleveland thanks you for your loyalty and the kind words about Mark and your experiences at Honda Cleveland.

August 17, 2016

The dealership personnel were friendly and helpful The service advisor was very helpful and explained the procedures in detail. The invoice breakdown was concise and complete. The waiting area was we More

by alvrec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2016 -

Honda of Cleveland responded

Honda Cleveland thanks your for the kind words and the 5-star review!

August 17, 2016

Two BIG thumbs up! Corey is GREAT and helped this girl get the car she always wanted! I've already been telling people to go and see him for their next honda! He was ver More

by LaceyBowling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Greene
Aug 18, 2016 -

Honda of Cleveland responded

Great picture! Honda Cleveland and Corey thank you for the opportunity and the recommendations!

August 16, 2016

It was a great experience. We had a great and easy service job performed on our Honda last week. I always use Mark Duncan as our service manager. He insures that we get everyt More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2016 -

Honda of Cleveland responded

Thank you for the kind words and for sharing your experience!

August 16, 2016

Kudos! Above and Beyond What a nice experience it was walking into a dealership to see great smiles,happy faces and warm welcomes. Derrick was awesome from the first moment More

by Felixa&Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick, Derrick Ware
Aug 16, 2016 -

Honda of Cleveland responded

Thank you for the kind words and the 5-star review!

August 16, 2016

Always good service Mark's ability to make his customers comfortable and trusting of his advice is a special talent. I have no complaints about my service visits. More

by Crass, Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2016 -

Honda of Cleveland responded

Thank you for the kind words and your loyalty to Honda Cleveland!

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