Honda of Cleveland

Awesome Dealership Andre Dolberry is the best car salesperson! More importantly Andre is a wonderful person who will be very considerate and will do whatever it takes Andre Dolberry is the best car salesperson! More importantly Andre is a wonderful person who will be very considerate and will do whatever it takes to make sure you are happy with your vehicle. More

Great Personnel My name is Jessica Landrus I was in an accident on 75 this morning g and a tractor trailer hit my car and snapped my mirror out of its pins......the T My name is Jessica Landrus I was in an accident on 75 this morning g and a tractor trailer hit my car and snapped my mirror out of its pins......the Tennessee state trooper that came to the site did not help me in anyways told me it would go on my record and there was not much he could do about it so I went to my local dealership and they were very greatful and respectful.....they offered me breakfast since I work third shift and just got off work.....they also had me drinks while I was waiting......I would like to recognize Mark Duncan, Shain Hamby, Roger Russell, Greg Lee and Will Oltz.......these guys were fantastic I was crying upset and didn't know what I was gonna do if they had not helped me........they were all very comforting and right there to help..... More

Always a great experience! I always come to Honda of Cleveland to get all of my service. Mark and the whole staff is always friendly and I will continue to bring my vehicles her I always come to Honda of Cleveland to get all of my service. Mark and the whole staff is always friendly and I will continue to bring my vehicles here. More

Very Happy Friendly, prompt service as usual. They are alqays quick to recommend things that should be done but don't push services on you if you defer. Friendly, prompt service as usual. They are alqays quick to recommend things that should be done but don't push services on you if you defer. More

Greg fixed my problem When I got my car brought into Honda it wouldn't do anything at all, we had to have it towed. My wife somehow got out and found my car keys even thoug When I got my car brought into Honda it wouldn't do anything at all, we had to have it towed. My wife somehow got out and found my car keys even though i set them on top of the fridge. Of course she did what any woman does to anything they touch, she tore it up some kind of awful. Greg got my problem figured out quick, explained what the problem was, and got it fixed for me set in no time flat. I'd recommend this service department to anybody. As for me from now on I'm hiding my car keys in the oven my wife never uses, so next time she gets out she won't tear up my car. More

The best service department in town Thank you all for taking such good care of me. You are very polite and attentive to any concerns I may have about my 2013 Honda Pilot. The service dep Thank you all for taking such good care of me. You are very polite and attentive to any concerns I may have about my 2013 Honda Pilot. The service department staff always greet me by name and make me feel welcome. The service is fast and excellent. Special thanks to Mark Duncan and how he goes the extra mile for me. Also thank you to Martha for the rides to and from work! More

Awesome Dealership! Have bought 3 cars from this dealership. ALWAYS take my car there for service! They work with my schedule when I make service appointments, I am alway Have bought 3 cars from this dealership. ALWAYS take my car there for service! They work with my schedule when I make service appointments, I am always greeted by staff when I arrive and service is always prompt, and thorough. I live in Chattanooga (about 20 min from Cleveland) but CHOOSE to take my car there for service; instead of using local dealership. Courteous, professional and knowledgeable staff. Would recommend them to anyone! More

Great Price, Great Service This was my first purchase from Honda of Cleveland but will not be my last. The service I received from Jerry and Joey was Great. This was my first purchase from Honda of Cleveland but will not be my last. The service I received from Jerry and Joey was Great. More

Best of The Best! We were greeted by Jerry Anderson, VERY nice man. He let us look, was NEVER pushy. Asked what we were interested in. Was VERY positive about our trade We were greeted by Jerry Anderson, VERY nice man. He let us look, was NEVER pushy. Asked what we were interested in. Was VERY positive about our trade and financing. Let us test drive the vehicle, no rush to get it back. This salesman was AMAZING! I hope the rest of the sales team is as nice, polite, helpful, and positive as Jerry was to us. The finance man, Brandon Brookshire, was just as helpful. He came out and introduced himself and assured us he was working on our financing. He was very nice and very helpful to us. Our first experience at this dealership, salesman, Finance Mgr, we give them a 10!! Thanks men for treating us so well! More

Service I have a Honda Ridgeline which is less than 2 yrs old. While driving, when I would hit a bump it would make a noise in the rear end, bounce roughly & I have a Honda Ridgeline which is less than 2 yrs old. While driving, when I would hit a bump it would make a noise in the rear end, bounce roughly & even fish tail at times. I took it to Honda in Chattanooga, TN where I bought it, they said they drove it and checked it out and could not find anything wrong & it was in fine shape. I drove it for a little while longer & really considered selling/trading it because I did not like the way it drove. I decided to take it to Honda of Cleveland. I was met by Will Oltz and Mark Duncan who were very nice, listened to my problem (I did not tell them I had taken it to Chattanooga Honda) and assured me they would check into it. They were backed up so they put me in a rental car. Before I could get back home, they called to tell me I had a busted shock, it was of course still under warranty and it would be fixed. I also told them that I had been waiting for an air bag, that was under recall, to come in from Chattanooga for the past couple months & they told me, no problem, they would fix that too. They had my truck for 2 days and when I got it back everything was fixed and it drove like it was new. I was very pleased with their service and attitudes. I would recommend Will , Mark & Honda of Cleveland to anyone. More