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Honda of Cleveland
Cleveland, TN
1,554 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,554 reviews
September 01, 2016
Regular service Mark Duncan has always taken great care of us in getting our vehicle serviced. We appreciate the service we get from Honda of Cleveland. Thank You M Mark Duncan has always taken great care of us in getting our vehicle serviced. We appreciate the service we get from Honda of Cleveland. Thank You Mark & the service team . More
by kimrainh20
Employees Worked With
August 31, 2016
Service Appt. Scheduled service for couple of items. Arrived early and all service was completed prior to allotted time. Always receive first class service at Hon Scheduled service for couple of items. Arrived early and all service was completed prior to allotted time. Always receive first class service at Honda of Cleveland More
by saw
Employees Worked With
August 30, 2016
Amazing Experience I just want to thank Jerry Anderson for being such a great salesman. He went above and beyond to make sure I was taken care of. From my initial call i I just want to thank Jerry Anderson for being such a great salesman. He went above and beyond to make sure I was taken care of. From my initial call in with Faith Brookshire, to my sales experience with Jerry, to signing my papers with Brandon Brookshire was a breeze! So glad I chose Honda of Cleveland. Corey Choate has created a great staff and sales team. Thank you Honda of Cleveland for getting me my dream car and for putting up with me! :) You're the best! More
by Melissa Parris
Employees Worked With
Other Employees :
Corey Choate, Jerry Anderson, Faith Brookshire
August 30, 2016
Above and beyond! Robert Lawson is what car sales should be all about. Knowledgeable, professional, no pressure. When I met him I felt like we were family. (Really!!) Robert Lawson is what car sales should be all about. Knowledgeable, professional, no pressure. When I met him I felt like we were family. (Really!!) Mark Duncan is what service is all about. Courteous, punctual, professional. Honda of Cleveland have come a long way. Exceptional dealership by far!!!! More
by Tony G
August 30, 2016
Air bag recall Arrived 15 min early , car taken right in, nice break area, 1- 1 1/2 hour job, done in 45 min. A job well done!!!! Thank you Mark Duncan & "crew"!!!! Arrived 15 min early , car taken right in, nice break area, 1- 1 1/2 hour job, done in 45 min. A job well done!!!! Thank you Mark Duncan & "crew"!!!! More
by Phil from Murphy, N.C.
Employees Worked With
August 29, 2016
Great car buying experience, will recommend! Robert was helpful and patient as I came to Honda of Cleveland to make my first car purchase. Car issues forced me to need a new car before I was trul Robert was helpful and patient as I came to Honda of Cleveland to make my first car purchase. Car issues forced me to need a new car before I was truly ready, but I'm so glad I visited this Honda dealer when I did. Everyone was friendly and easy to deal with. I'll recommend this location and Robert Lawson to my friends and family in the future! More
by Tyler
Employees Worked With
Robert Lawson
August 28, 2016
Poor customer service There is nothing like going to a dealership and hating your experience. I love when you go out to spends thousands of dollars on a car and get a disen There is nothing like going to a dealership and hating your experience. I love when you go out to spends thousands of dollars on a car and get a disengaged sales associate with poor follow up. I've visited this dealership 4 times in one month looking for a vehicle with a budget of 30k out the door I get called to come in and look at a car they took in on trade that meet my criteria and it was not my color choice and it had 31k asking price. Then I had to wait a 1/2 hour for them to value my trade in and come to find out no one had even begun the process. So my experience was not the best. More
by Amandachriso
Employees Worked With
Robert Lawson, Joey Dawson
August 27, 2016
Great Robert Lawson was awesome and took great care of us! They were very fast and efficent and it was a great experience. I love my Honda Odyssey!! Robert Lawson was awesome and took great care of us! They were very fast and efficent and it was a great experience. I love my Honda Odyssey!! More
by Kgoins06
Employees Worked With
Robert Lawson, Kristina Lowe
August 27, 2016
Great Greg Lee was excellent and took very good care of me. I had my 2015 CRV serviced and it was done in a timely and efficient manner. Thanks to Greg fo Greg Lee was excellent and took very good care of me. I had my 2015 CRV serviced and it was done in a timely and efficient manner. Thanks to Greg for taking good care of me and my car. Great job! More
by Desmond
Employees Worked With
Greg Lee
August 27, 2016
Friendly Staff, Easy process Worked with Salesman Andre Dolberry on getting my little brother into his first new car. Great experience with the whole process. Friendly and knowled Worked with Salesman Andre Dolberry on getting my little brother into his first new car. Great experience with the whole process. Friendly and knowledgable staff. Would recommend. More
by Andrea1977
