Honda of Cleveland

Awesome Dealership! Have bought 3 cars from this dealership. ALWAYS take my car there for service! They work with my schedule when I make service appointments, I am alway Have bought 3 cars from this dealership. ALWAYS take my car there for service! They work with my schedule when I make service appointments, I am always greeted by staff when I arrive and service is always prompt, and thorough. I live in Chattanooga (about 20 min from Cleveland) but CHOOSE to take my car there for service; instead of using local dealership. Courteous, professional and knowledgeable staff. Would recommend them to anyone! More

Great Price, Great Service This was my first purchase from Honda of Cleveland but will not be my last. The service I received from Jerry and Joey was Great. This was my first purchase from Honda of Cleveland but will not be my last. The service I received from Jerry and Joey was Great. More

Best of The Best! We were greeted by Jerry Anderson, VERY nice man. He let us look, was NEVER pushy. Asked what we were interested in. Was VERY positive about our trade We were greeted by Jerry Anderson, VERY nice man. He let us look, was NEVER pushy. Asked what we were interested in. Was VERY positive about our trade and financing. Let us test drive the vehicle, no rush to get it back. This salesman was AMAZING! I hope the rest of the sales team is as nice, polite, helpful, and positive as Jerry was to us. The finance man, Brandon Brookshire, was just as helpful. He came out and introduced himself and assured us he was working on our financing. He was very nice and very helpful to us. Our first experience at this dealership, salesman, Finance Mgr, we give them a 10!! Thanks men for treating us so well! More

Service I have a Honda Ridgeline which is less than 2 yrs old. While driving, when I would hit a bump it would make a noise in the rear end, bounce roughly & I have a Honda Ridgeline which is less than 2 yrs old. While driving, when I would hit a bump it would make a noise in the rear end, bounce roughly & even fish tail at times. I took it to Honda in Chattanooga, TN where I bought it, they said they drove it and checked it out and could not find anything wrong & it was in fine shape. I drove it for a little while longer & really considered selling/trading it because I did not like the way it drove. I decided to take it to Honda of Cleveland. I was met by Will Oltz and Mark Duncan who were very nice, listened to my problem (I did not tell them I had taken it to Chattanooga Honda) and assured me they would check into it. They were backed up so they put me in a rental car. Before I could get back home, they called to tell me I had a busted shock, it was of course still under warranty and it would be fixed. I also told them that I had been waiting for an air bag, that was under recall, to come in from Chattanooga for the past couple months & they told me, no problem, they would fix that too. They had my truck for 2 days and when I got it back everything was fixed and it drove like it was new. I was very pleased with their service and attitudes. I would recommend Will , Mark & Honda of Cleveland to anyone. More

Friendly, professional, quality The great folks in the Service Department are very good at what they do. They keep up with all the service points of our vehicles and advise for the b The great folks in the Service Department are very good at what they do. They keep up with all the service points of our vehicles and advise for the best preventive maintenance schedule. They go over everything with you beforehand so that there are no surprises. They help to keep my family's cars in top notch running condition. We have been taking our cars to this dealer since 2003 and have been very happy with the professional service. We always feel like our Honda's are getting what they need to keep them going down the road. Dependable transportation to and from work is a valuable trade off. The cars have to start. If there is ever an indication of trouble, a phone call to the Honda of Cleveland Service Department is all it takes, and these people are always there to get you in, and running again. Oil changes and general maintenance visits are a breeze, and at our convenience. More

First Visit Bought new car for wife and side molding needed to be added. Work was completed in less time than expected and I was introduced to each member of thei Bought new car for wife and side molding needed to be added. Work was completed in less time than expected and I was introduced to each member of their service department. Friendly and professional. More

Service The staff is always friendly and courteous and on top of their game. The are informative and strive to give the best customer service. Thanks Honda of The staff is always friendly and courteous and on top of their game. The are informative and strive to give the best customer service. Thanks Honda of Cleveland More

FI've Star Team You are welcomed and know you are important to the service team upon arrival. Fast, expert service on vehicle. Waiting facilities are comfortable and You are welcomed and know you are important to the service team upon arrival. Fast, expert service on vehicle. Waiting facilities are comfortable and very pleasant. Guys check in with you often to ensure your comfort and answer any questions you may have. Mark Duncan is my favorite. More

Car services and warranty We had an issue with one of the guys in finance about our cars warranty and Greg Lee came out and assisted the issue, turned the situation around, and We had an issue with one of the guys in finance about our cars warranty and Greg Lee came out and assisted the issue, turned the situation around, and did a overall fantastic job! I will look forward to dealing with him in the future. More

Warranty issues Greg Lee was very helpful an help us take care of the warranty issues an get the service work done by the next day he was very friendly a very informa Greg Lee was very helpful an help us take care of the warranty issues an get the service work done by the next day he was very friendly a very informative on all the issues he will be who I always call at Honda of Cleveland More