Honda of Cleveland

Customer Service Wow! I am absolutely blown away by the excellent customer service I just received from the staff at Honda of Cleveland. I brought my car in to be serv Wow! I am absolutely blown away by the excellent customer service I just received from the staff at Honda of Cleveland. I brought my car in to be serviced this morning, and I left a very important envelope I needed for work in my car. I called to make sure it was in my car after I arrived to work and noticed it was not in my purse and not only did the guys go check for me, but one of the employees also brought it to my work! That is definitely above and beyond what they are required to do. It would have been so easy to just tell me the envelope was there and wait until I could come pick it up. I will definitely recommend this dealership to my friends and family, and I will remember this excellent display of customer service when I begin car shopping for my son a vehicle in the spring! Thanks to the staff at Honda of Cleveland for not only making my day easier but making my day in general! More

Always a Great Service Experience Every time I take my van in for service I receive quick service and am apprised of any concerns they have beyond those which I brought the van in for. Every time I take my van in for service I receive quick service and am apprised of any concerns they have beyond those which I brought the van in for. We've even brought in our Mazda in the past because their service is exceptional. I've never had a complaint about the quality of work done or the employees and how they treat me or other customers. More

The best, most professional, and caring service department! The service department helped me on two separate occasions. Each time, they surpassed my expectations! I never felt pressured or uncomfortable. I will The service department helped me on two separate occasions. Each time, they surpassed my expectations! I never felt pressured or uncomfortable. I will use this dealership always when it comes to service for my vehicles. They will also be highly recommended from me to my friends and colleagues. More

Exceptional Service The service crew are the most amazing people. They're professional, courteous, and knowledgeable. I would never even consider taking my vehicle to The service crew are the most amazing people. They're professional, courteous, and knowledgeable. I would never even consider taking my vehicle to any other place for service. More

Awesome Dealership Andre Dolberry is the best car salesperson! More importantly Andre is a wonderful person who will be very considerate and will do whatever it takes Andre Dolberry is the best car salesperson! More importantly Andre is a wonderful person who will be very considerate and will do whatever it takes to make sure you are happy with your vehicle. More

Great Personnel My name is Jessica Landrus I was in an accident on 75 this morning g and a tractor trailer hit my car and snapped my mirror out of its pins......the T My name is Jessica Landrus I was in an accident on 75 this morning g and a tractor trailer hit my car and snapped my mirror out of its pins......the Tennessee state trooper that came to the site did not help me in anyways told me it would go on my record and there was not much he could do about it so I went to my local dealership and they were very greatful and respectful.....they offered me breakfast since I work third shift and just got off work.....they also had me drinks while I was waiting......I would like to recognize Mark Duncan, Shain Hamby, Roger Russell, Greg Lee and Will Oltz.......these guys were fantastic I was crying upset and didn't know what I was gonna do if they had not helped me........they were all very comforting and right there to help..... More

Always a great experience! I always come to Honda of Cleveland to get all of my service. Mark and the whole staff is always friendly and I will continue to bring my vehicles her I always come to Honda of Cleveland to get all of my service. Mark and the whole staff is always friendly and I will continue to bring my vehicles here. More

Very Happy Friendly, prompt service as usual. They are alqays quick to recommend things that should be done but don't push services on you if you defer. Friendly, prompt service as usual. They are alqays quick to recommend things that should be done but don't push services on you if you defer. More

Greg fixed my problem When I got my car brought into Honda it wouldn't do anything at all, we had to have it towed. My wife somehow got out and found my car keys even thoug When I got my car brought into Honda it wouldn't do anything at all, we had to have it towed. My wife somehow got out and found my car keys even though i set them on top of the fridge. Of course she did what any woman does to anything they touch, she tore it up some kind of awful. Greg got my problem figured out quick, explained what the problem was, and got it fixed for me set in no time flat. I'd recommend this service department to anybody. As for me from now on I'm hiding my car keys in the oven my wife never uses, so next time she gets out she won't tear up my car. More

The best service department in town Thank you all for taking such good care of me. You are very polite and attentive to any concerns I may have about my 2013 Honda Pilot. The service dep Thank you all for taking such good care of me. You are very polite and attentive to any concerns I may have about my 2013 Honda Pilot. The service department staff always greet me by name and make me feel welcome. The service is fast and excellent. Special thanks to Mark Duncan and how he goes the extra mile for me. Also thank you to Martha for the rides to and from work! More