Honda of Cleveland
Cleveland, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Great service Awesome group of men! They was very helpful and friendly. Told me everything I needed to know and was really well mannered. I will send everyone their Awesome group of men! They was very helpful and friendly. Told me everything I needed to know and was really well mannered. I will send everyone their way! More
Exceptional, best service ever from any dealership Matched estimate from another car repair, provided transportation for me since my car had to be kept all day. Did everything and more to make visit as Matched estimate from another car repair, provided transportation for me since my car had to be kept all day. Did everything and more to make visit as comfortable and easy for me as possible, did everything they promised to do! More
Very professional. Worked with us to get best deal. They worked with us to make sure we were getting what we wanted and the best deal that we could get. Answered all of our questions. Available to answe They worked with us to make sure we were getting what we wanted and the best deal that we could get. Answered all of our questions. Available to answer questions and showed me how to use the equipment on the car ( some of the equipment was new to me). I appreciated not being pressured to buy the first time I went to the dealership. They showed me the inventory and gave me time to decide what I really wanted and then helped me find it and even went to another dealership to get the color that I wanted. More
EXCELLENT Care, Attention & Service I just finalized our second purchase of a Honda Pilot from this Dealership. For the past 14 years since our move up to North Georgia, I've driven ove I just finalized our second purchase of a Honda Pilot from this Dealership. For the past 14 years since our move up to North Georgia, I've driven over 60+ miles to have my auto serviced in their department from a simple oil change & tire rotation to brakes serviced, and ALL my maintenance needs! I decided to trade my CRV in back in 2007 for a 2008 Pilot and have driven it until it was totaled some 2 weeks ago. I've been driving Honda's for 27 years and I can tell you that not only is the car reliable - but the sales staff and service staff and mechanic staff at Honda of Cleveland is superb! My Salesperson who dealt has been working with me has been ROBERT LAWSON - no one finer in the sales department and my service guy is ALWAYS Mark Duncan (unless it's an emergency and then it's who is available). Robert was able to help me identify a new vehicle that has not replaced my totaled 2008 Pilot with a new 2016 Pilot EXL. He was able to answer all my questions and we did most of our arrangements through long distance communication. Financial arrangements were discussed long distance as well. When we arrived earlier this morning - everything (and I mean EVERYTHING) had been arranged and was all ready for us to go over, sign off on and drive off. I can't recommend Honda of Cleveland enough and encourage anyone looking for a RELIABLE vehicle - go see Robert Lawson for your vehicle information and Brandon Brookshire for your finance who thoroughly went over our paperwork. If you are in need of service - by all means - Mark Duncan is your man in that department. They are both professional, attentive to your needs AND knowledgeable. More
Always great service!!! I have been a Honda owner for over 12 years, always fast and professional service received at Honda of Cleveland. My last visit was for an oil chang I have been a Honda owner for over 12 years, always fast and professional service received at Honda of Cleveland. My last visit was for an oil change, and I knew there were other concerns, but not feeling well I forgot to ask about them. Thankfully the service department checked everything and it was taken care of in one visit and a short period of time. Thanks for your smiling faces and great service!! More
Best Service All Around! We purchased my 2016 Honda Civic from HOC in January and from day 1 they have gone above and beyond to take the best care of us. Their sales and servi We purchased my 2016 Honda Civic from HOC in January and from day 1 they have gone above and beyond to take the best care of us. Their sales and service team are incredible! I recommend HOC to all of my friends and family!! More
Great Service I received friendly and professional service every time I come. They treat you like you are part of their family. The gentleman that provides the shu I received friendly and professional service every time I come. They treat you like you are part of their family. The gentleman that provides the shuttle service is one of a kind. More
Professionalism and Southern Hospitality At Its Best After driving cross country 2,000 miles in our '07 Honda Odyssey from Nevada to our new home in Tennessee, it was time for an oil change and an overal After driving cross country 2,000 miles in our '07 Honda Odyssey from Nevada to our new home in Tennessee, it was time for an oil change and an overall maintenance inspection. We were happily greeted by Mr. William Oltz and as first time clients he made us feel right at home. He paid attention to our last minute concerns and warmly told us we were in good hands. Our vehicle was expediently serviced within 45 minutes and with a smile and a handshake from their technicians we were on our way. Needless to say, we are extremely satisfied with the professionalism and down home southern hospitality. More
From Purchase to Service have all been excellent. I have never called to set up an appointment for service but what they did not work with my schedule. I am sure all employees are good but the attent I have never called to set up an appointment for service but what they did not work with my schedule. I am sure all employees are good but the attention to detail and help offered by William Oltz and Mark Duncan cannot be beat. More
Honda of Cleveland are the best! We just bought our Odyssey van and the TPMS light kept coming on leaking air a bit , we brought back the van and they installed a new valve stem which We just bought our Odyssey van and the TPMS light kept coming on leaking air a bit , we brought back the van and they installed a new valve stem which worked for a week but then it came back on and they took tire off again and submerged tire which revealed a bad tpms and was leaking around it. Put a new one on and it fixed the problem. I give all my credit to honda of Cleveland and especially Mark Duncan, what a helpful and super nice guy to deal with. I would recommend these guys for anyone. More