Honda of Cleveland

Good experience Great dealer ship but after I drove my used vechicle for 1 day the brake light came on and it looks like the brakes need to be bled off . Great dealer ship but after I drove my used vechicle for 1 day the brake light came on and it looks like the brakes need to be bled off . More

Excellect They have a super friendly servive department to work with and they take care of you and listen to what you need and get you in at your convenience. They have a super friendly servive department to work with and they take care of you and listen to what you need and get you in at your convenience. More

Purchased the brand new 2017 Honda Civic Ex Hatchback. My sales representative was Jerry Anderson. My first visit was on Saturday 10/2/2016 when after 11 years since I bought my 2005 Honda Civic Ex there, My sales representative was Jerry Anderson. My first visit was on Saturday 10/2/2016 when after 11 years since I bought my 2005 Honda Civic Ex there, I was looking to trade in 2 cars for a new car. He was very informative about the car I was interested in. He even did a follow up call 3 days later on his day off to ask if I was still interested in the car we discussed on Saturday. All the staff were very friendly. I returned today on 10/5/2016. Jerry did everything he could to make the deal work at a price and payment I felt I was comfortable with. He gave me an informative tour of features of my new car. I met with the financial agent and signed paperwork. I left there a couple hours later 2 cars traded in and drove my New 2017 Honda Civic Ex Hatchback Color Aegean Blue, home. I am a very happy customer. More

Friendly dealership. I really like that Cleveland Honda is a smaller dealership. It is more personable and builds trust. I think it's harder for larger dealerships because I really like that Cleveland Honda is a smaller dealership. It is more personable and builds trust. I think it's harder for larger dealerships because of the volume of cars in and out on a daily basis. I like that the service advisor gave me his card and told me to call with any questions or concerns with my vehicle. More

Fast and Friendly Had a great experience this morning. Took my 2016 Honda Accord in for its first maintenance and the customer service was amazing. Fast and Friendly. M Had a great experience this morning. Took my 2016 Honda Accord in for its first maintenance and the customer service was amazing. Fast and Friendly. Mark Duncan is very knowledgeable and helpful. He has always had a great attitude towards the customers and goes out of his way to make sure they are taken care of... Thank you for your service! More

Customer Service Excellence These people know their Customer Service and the whole process was smooth! I had a brake job done for my 2013 Civic the other day These people know their Customer Service and the whole process was smooth! I had a brake job done for my 2013 Civic the other day More

Efficient! The service department were very polite and friendly. My oil change and tire rotation took 36 minutes total!!! They reviewed the paperwork with me. Ku The service department were very polite and friendly. My oil change and tire rotation took 36 minutes total!!! They reviewed the paperwork with me. Kudos to them More

EXCELLENT service since 1991 We've been going to Honda of Cleveland since 1991 and we've ALWAYS had excellent service. They go above & beyond to help their customers. We've been going to Honda of Cleveland since 1991 and we've ALWAYS had excellent service. They go above & beyond to help their customers. More

Recall Wrk done Repairs on airbag recall. This group of service techs are very professional. Parts where ordered and repairs made. It did take a little lengthy time Repairs on airbag recall. This group of service techs are very professional. Parts where ordered and repairs made. It did take a little lengthy time in getting the part. Once it came in though the repair was quickly made. More

Honda of Cleveland Mark and the others in the service department are always very helpful in getting our work done, even working us in when we do not have an appointment. Mark and the others in the service department are always very helpful in getting our work done, even working us in when we do not have an appointment. More