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Honda of Cleveland

Cleveland, TN

4.8
1,554 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
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2701 South Lee Highway

Cleveland, TN

37311

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Showing 1,554 reviews

October 02, 2016

Efficient! The service department were very polite and friendly. My oil change and tire rotation took 36 minutes total!!! They reviewed the paperwork with me. Ku More

by BCaulfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am unsure of the employees name.
Oct 04, 2016 -

Honda of Cleveland responded

Thank you for the kind words and for sharing your experience!

October 01, 2016

EXCELLENT service since 1991 We've been going to Honda of Cleveland since 1991 and we've ALWAYS had excellent service. They go above & beyond to help their customers. More

by Brenda Owens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2016 -

Honda of Cleveland responded

Thank you for your loyalty to Honda Cleveland and for sharing your experiences!

September 30, 2016

Recall Wrk done Repairs on airbag recall. This group of service techs are very professional. Parts where ordered and repairs made. It did take a little lengthy time More

by GiGi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Oltz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2016 -

Honda of Cleveland responded

Thank you GiGi for sharing your experience!

September 30, 2016

Honda of Cleveland Mark and the others in the service department are always very helpful in getting our work done, even working us in when we do not have an appointment. More

by phred jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2016 -

Honda of Cleveland responded

Thank you for the kind words!

September 29, 2016

Best Car Buying & Car Servicing Experience(s) Ever From the purchase of my Honda to the servicing of it, no dealership compares with how awesome, friendly, & punctual Honda of Cleveland has been & cont More

by RandyHayes27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Lawson, Greg Lee
Sep 30, 2016 -

Honda of Cleveland responded

Thank you Randy for the kind words and your loyalty to Honda Cleveland!

September 29, 2016

Recall repairs I called about airbag recall and was informed that there was an additional recall on my door locks. I never received anything from Honda about this. More

by weski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Lee
Sep 29, 2016 -

Honda of Cleveland responded

Honda Cleveland thanks you for the 5-star review and the kind words!

September 28, 2016

Very professional friendly service Very professional service dept. They were very quick and friendly. Helped with a new key without any issues. Will be back and recommend to others. More

by Meaghan Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2016 -

Honda of Cleveland responded

Thank you for sharing your experience and the recommendations!

Sep 29, 2016 -

Honda of Cleveland responded

Thank you for the kind words and the 5-star review!

September 28, 2016

EXPERT SERVICE As the saying goes, anyone can sell you a car, but it is the service department who has got to keep you happy for the next 4 or 5 years. Mark Duncan More

by Bentley123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Davis
Sep 29, 2016 -

Honda of Cleveland responded

Thank you for the kind words and the recommendations!

September 27, 2016

Great Service Exceptional service since 1987. Purchased Civic from another dealer and was going to have a key programmed. Was informed of other problems which I h More

by finemedic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Lee
Sep 28, 2016 -

Honda of Cleveland responded

Thank you for your loyalty to Honda Cleveland and for the kind words!

September 26, 2016

This was the ultimate in fast and curtious service! I had plans to leave town on a last minute trip and noticed something was wrong with one of my tires. Thinking I had probably picked up a nail, I to More

by Alice Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2016 -

Honda of Cleveland responded

Thank you for the kind words and your loyalty to Honda Cleveland!

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