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Honda of Cleveland

Cleveland, TN

4.8
1,554 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
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2701 South Lee Highway

Cleveland, TN

37311

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Showing 1,554 reviews

November 17, 2016

Absolutely wonderful. 5 stars on everything. Traveling from Indiana to Tennessee. Car would not crank while leaving motel in Cleveland AAA got us on the road and advised us to the Cleveland Hond More

by Marian Powell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lee
Nov 17, 2016 -

Honda of Cleveland responded

Thank you for sharing your experience and for trusting us to take care of you!

November 16, 2016

stress free I came into the dealership because my car had been stolen. I was taken care of on the spot. They had just found my car. I got it towed 40 miles and al More

by cdmaloney1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2016 -

Honda of Cleveland responded

Thank you for sharing your experience and for allowing us to take care of you during this difficult time!

November 16, 2016

Great customer service Every time I go in and get my oil changed the customer service is excellent. They meet me at the car before I can get out and get the process starte More

by Smartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shain Hamby
Nov 17, 2016 -

Honda of Cleveland responded

Thank you for your loyalty to Honda Cleveland and for sharing your experience!

November 15, 2016

Honda 2002 Accord Transmission Select Switch replacement Diagnosis and repair estimate were accurate and service performed as promised. Service agent was courteous and prompt. I would recommend this dealersh More

by William Needham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2016 -

Honda of Cleveland responded

Thank you for sharing and for the recommendations!

November 15, 2016

Wonderful Service and Great People!! Very friendly people in the service department. The whole experience with Honda of Cleveland has been exceptionally great!! Super fast service!! I hig More

by Misty Beard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2016 -

Honda of Cleveland responded

Thank you for the kind words and the 5-star review!

November 15, 2016

Great no pressure experience Our sales person (Jerry) was great. In depth knowledge about the different models and what was in stock. He really listened to what we said we needed More

by Guest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Anderson
Nov 17, 2016 -

Honda of Cleveland responded

Thank you for the kind words, the opportunity and the 5-star review!

November 12, 2016

service Had an excellent experience. They were fast, very friendly and the overall cleanliness of the business was impressive. They were right on time takin More

by MamawP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shain Hamby
Nov 17, 2016 -

Honda of Cleveland responded

Thank you for the kind words and the 5-star review!

November 08, 2016

Great service Great treatment, courteous, friendly. Good service. The facility was clean and nice. Bathroom well stocked and the refreshments were right on target More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2016 -

Honda of Cleveland responded

Thank you for being here and for sharing your experience!

November 08, 2016

Honda Accord Service Mark Duncan is my service advisor. Took my car for my 100,000 mile service today. Mark is so professional and caring. He even called to check on me th More

by Debra Blake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2016 -

Honda of Cleveland responded

Thank you for sharing and thank you for your loyalty to Honda Cleveland!

November 04, 2016

Honda Accord purchase Jerry was very customer oriented. Excellent price and trade in allowance. This guy really knows his product. I have bought many vehicles over the ye More

by Jraccord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Anderson
Nov 07, 2016 -

Honda of Cleveland responded

Thank you for giving us an opportunity and for sharing your experience!

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