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Honda of Cleveland

Cleveland, TN

4.8
1,554 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
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2701 South Lee Highway

Cleveland, TN

37311

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Showing 1,554 reviews

December 13, 2016

Great experience Easy to work with and most competitive on price. We appreciate the time and effort to meet our needs. Entire staff was upbeat and friendly. More

by Timtamty
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Hamby, Blake Mantooth
Dec 15, 2016 -

Honda of Cleveland responded

Thank you for the opportunity and the kind words!

December 13, 2016

Comfort in knowing Our maintenance light came on in our car. It was time to get it serviced. My wife and I had to work so we had no option but to send our youngest son More

by jj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2016 -

Honda of Cleveland responded

Thank you for the 5-star review!

December 12, 2016

Oil Change I made an appointment on line, but when I showed up at 4pm for my service, there was not record of my appointment. But this was not a problem, becau More

by KIMBERLY JONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shain Hamby
Dec 15, 2016 -

Honda of Cleveland responded

Thank you for sharing your experience!

December 12, 2016

Awesomeness service, outstanding staff I have used Honda of Cleveland for last 3 car purchases and always use their Service Department. Mark Duncan takes special care of my vehicle and I'm More

by MEGVBREF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2016 -

Honda of Cleveland responded

Thank you for your loyalty to Honda Cleveland!

December 10, 2016

Air bag service! Brought my car in for recall on air bags. I'm complete satisfied with the service. Employees very friendly. Will be back in the future. More

by richmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lee
Dec 15, 2016 -

Honda of Cleveland responded

Thank you for the kind words, we look forward to seeing you!

December 09, 2016

Friendly, great experience Honda Services works around my schedule and is very welcoming. Not to mention, they get my car fixed really quick. If I cannot stay, they work around More

by ep154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Lee
Dec 15, 2016 -

Honda of Cleveland responded

Thank you for your loyalty to Honda Cleveland!

December 09, 2016

Air bag recall The service department was friendly, knowledgeable and I was not pressured to do other recommended service. My service was completed allot sooner than More

by tmont2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2016 -

Honda of Cleveland responded

Thank you for the kind words!

December 09, 2016

Great Service Advisor Mark Duncan always gives great customer service and is very knowledgeable about what is going on with Honda everytime I walk in. He works very fast pa More

by christruelove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2016 -

Honda of Cleveland responded

Thank you for your loyalty and your recommendations!

December 04, 2016

Best Sales Rep Jerry Henderson made our trade purchase a pleasant and simple transaction. Mr. Henderson greeted us with a smile and was professionally knowledgeable. More

by Rollins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Brookshire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Choate, Jerry Anderson, Faith Brookshire
Dec 05, 2016 -

Honda of Cleveland responded

Thank you for sharing your experience and the kind words!

December 03, 2016

It was excellent So I have told everyone to go see my Mike Covington as far as I salesperson .. he was amazing and found me exactly what I was looking for in a car More

by Kim&anthonymasters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Covington, Shain Hamby
Dec 05, 2016 -

Honda of Cleveland responded

Thank you for the recommendations and the 5-star review!

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