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Honda of Cleveland
Cleveland, TN
1,564 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,564 reviews
December 20, 2016
Fantastic customer service The staff at honda of cleveland are all amazing, but 2 guys inparticular really stood out to me, Mr. Mark Duncan and Roger Russell, these guys really The staff at honda of cleveland are all amazing, but 2 guys inparticular really stood out to me, Mr. Mark Duncan and Roger Russell, these guys really go above and beyond to accomadate thier customers. Excellente customer service!! More
by Rikkifuller1984
December 19, 2016
great service team my car is a 2003 Accord and I drive approximately an hour to get to this dealership as I ALWAYS get great service. Everything my car has been serviced my car is a 2003 Accord and I drive approximately an hour to get to this dealership as I ALWAYS get great service. Everything my car has been serviced for even oil changes has been done at this dealership due to the great service team. More
by Ruby
December 19, 2016
Amazing service and friendly staff Honda of Cleveland was amazing to work with and I will definitely buy my next Honda there. There staff is amazing! Loved my experience there. Honda of Cleveland was amazing to work with and I will definitely buy my next Honda there. There staff is amazing! Loved my experience there. More
by Maria10787
December 17, 2016
Jerry Anderson Great Salesperon, no pressure, knowledgeable. If he could get the price of the Acura MDX where we need it to be we would buy from him. Great Salesperon, no pressure, knowledgeable. If he could get the price of the Acura MDX where we need it to be we would buy from him. More
by John
Employees Worked With
Jerry Anderson
December 17, 2016
Warranty scam again Trying to get 100 Month battery warranted after 3 years. Shainin the service department was short with me and stated I must have my receipt??? The ba Trying to get 100 Month battery warranted after 3 years. Shainin the service department was short with me and stated I must have my receipt??? The battery has the manufacture date on it. I know this is a small issue and the battery did last 3 years but that is not what the warranty states. I understand how proration works as well. This is simply an example of a company trying to make it difficult on the customer so they do not have to pay on a warranty.previously I was told they will also charge labor on a battery install (that was supposed to be under warranty)! We used to own 3 Hondas but will never buy another because of multiple warranty issues on all of them. Honda has mislead me for the last time! More
by robinson
Employees Worked With
Shain Hamby
December 17, 2016
Oil change and ex Another great service. The team at Honda of Cleveland is the best. Every since I have owned my Honda Ridgeland I have had great service. Way to go guy Another great service. The team at Honda of Cleveland is the best. Every since I have owned my Honda Ridgeland I have had great service. Way to go guys. More
by Judy Smith
Employees Worked With
Greg Lee
December 15, 2016
I was having issues with my blowing motor and they fixed! I loved honda of Cleveland they fixed my issue same day I took it to them Mark Duncan was very nice and helpful! Thank you so much! I loved honda of Cleveland they fixed my issue same day I took it to them Mark Duncan was very nice and helpful! Thank you so much! More
by Rking
Employees Worked With
December 15, 2016
Go you won't be sorry. Mike Hamby and Kendrick Finch were great, Kendrick was very patient with me as I picked the perfect car for me, Kendrick got everything set up and M Mike Hamby and Kendrick Finch were great, Kendrick was very patient with me as I picked the perfect car for me, Kendrick got everything set up and Mike gave me a good price. More
by Colebaby#1
Employees Worked With
Mike Hamby, Kendric Finch
December 15, 2016
Excellent, friendly service Robert Lawson (salesman) and Mike Hamby (Business Manager) are two reasons I just purchased my 4th Honda in less than two years from Honda of Clevelan Robert Lawson (salesman) and Mike Hamby (Business Manager) are two reasons I just purchased my 4th Honda in less than two years from Honda of Cleveland. From the showroom, to financing, to the service department, this dealership is outstanding. They make car buying easy and pressure free so I walk out feeling happy and confident every time. More
by Alice
Employees Worked With
Robert Lawson, Mike Hamby
December 14, 2016
Great Customer Service & Very Friendly Staff I brought my car in to be serviced and decided to wait on it. The staff was very friendly and after it was determined that it was time for a more det I brought my car in to be serviced and decided to wait on it. The staff was very friendly and after it was determined that it was time for a more detail preventive maintenance; they offered a loaner vehicle for me to go run some errands while this service was being done. Contrary to belief, the cost was very reasonable and I felt like it was worth every penny spent. VERY SATISFIED CUSTOMER!!!!! More
by L.A.
