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Honda of Cleveland
Cleveland, TN
1,554 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,554 reviews
January 13, 2017
Great! I like this place because they don't make you feel overwhelmed. You have freedom to just look if that's what you want to do. Stephen Hailey let me loo I like this place because they don't make you feel overwhelmed. You have freedom to just look if that's what you want to do. Stephen Hailey let me look around and at no point did I feel pressured into anything. He went the extra mile and found exactly what I was looking for and I didn't have to pay a dime more than what I was budgeted for. I also liked the fact that he took me to see the cars he wanted to show me instead of have me go back to his desk and look at them on a screen. More
by Jose Minay
Employees Worked With
Stephen Hailey
January 11, 2017
Professional staff, family atmosphere, informative Jerry Anderson was the most professional down to earth individual. We are so thankful for his time and commitment, giving us the best sales experience Jerry Anderson was the most professional down to earth individual. We are so thankful for his time and commitment, giving us the best sales experience. He explained in detail every single thing about our new vehicle and answered all of our questions. Thank you Jerry and Honda of Cleveland for such an easy process of buying a new vehicle (which is normally a hassle). More
by Felton416
Employees Worked With
Jerry Anderson
January 11, 2017
4th car purchase We just purchased our fourth vehicle from this dealership. Each purchase has been great. We have received excellent care and the salespeople have wo We just purchased our fourth vehicle from this dealership. Each purchase has been great. We have received excellent care and the salespeople have worked hard to seal the deal. This last purchase was so special because we bought our daughter her first car. If I purchase a car again, I will visit Honda of Cleveland first. More
by Allison
Employees Worked With
Stephen Hailey
January 11, 2017
Top Notch Experience This was actually my 3rd vehicle purchase from Stephen within 2 months. We bought a 2016 Pilot and a 2017 Accord. The experience started when I saw This was actually my 3rd vehicle purchase from Stephen within 2 months. We bought a 2016 Pilot and a 2017 Accord. The experience started when I saw how my kids were paid attention to and we were offered drinks and popcorn. We traded in an Infiniti QX56 on the Pilot and I was absolutely in love with it. The 2017 Accord was a great car. Quiet, smooth, good fuel economy, but just wasn't quite what I wanted. So I traded it in on a 2017 Civic hatch and I immediately understood the value of a Honda. i do not know of another brand where you can trade after one month and barely lose any money at all! The finance team was awesome and management is top notch. I did shop elsewhere and I was a number buying a car. To this dealership, I was a human being that was invited into a family. Thank you Stephen, Kristina and John. More
by Golfsalot
Employees Worked With
John Davis, Kristina Lowe, Stephen Hailey
January 11, 2017
Honda Hatchback Stephen helped make my first new car purchase simple and fun. Honda of Cleveland as a whole went to great effort to make sure I had my bike rack inst Stephen helped make my first new car purchase simple and fun. Honda of Cleveland as a whole went to great effort to make sure I had my bike rack installed and a loaner car to eliminate any inconvenience. I'm loving my new car! More
by Michele
Employees Worked With
John Davis, Kristina Lowe, Stephen Hailey
January 11, 2017
Excellent Service and Sales We're on our third Honda Odyssey from this dealership and our experience with sales, purchasing, leasing and service has been excellent every time we We're on our third Honda Odyssey from this dealership and our experience with sales, purchasing, leasing and service has been excellent every time we go. We wouldn't take our Odyssey anywhere else. More
by Joylita
January 10, 2017
Professional Quick and professional. I scheduled for 1130 but needed to change due to business... not an issue for the service team. I was in and out in less than Quick and professional. I scheduled for 1130 but needed to change due to business... not an issue for the service team. I was in and out in less than 30 min. More
by AccordTouring
January 10, 2017
Honda of Cleveland is absolutely wonderful! The staff at Honda of Cleveland is super friendly and knowledgeable. I had the best sales consultant helping me I have ever worked with. His name is S The staff at Honda of Cleveland is super friendly and knowledgeable. I had the best sales consultant helping me I have ever worked with. His name is Stephen Hailey and he was super friendly, considerate, and very patient. He was not pushy at all and I could tell he was sincere about helping me find the best fit for me. I ended up getting a certified pre-owned Honda CRV and absolutely love it! More
by Helen C.
Employees Worked With
Stephen Hailey
January 08, 2017
It was a good experience Treated well! Fred was nice and took care of things for me! Honda of Cleveland service has been good to me and I felt comfortable talking to sales per Treated well! Fred was nice and took care of things for me! Honda of Cleveland service has been good to me and I felt comfortable talking to sales person by my self and ended up buying a car. More
by Lynnmonroe
January 08, 2017
oil change and tire rotation Went in to get my free oil change since i bought my car there last year. The staff was awesome and got the job done very quickly! Went in to get my free oil change since i bought my car there last year. The staff was awesome and got the job done very quickly! More
by hbs
Employees Worked With
Other Employees :
John Davis, Bill Joslin, Greg Lee, Brandon Perry, Travis Clouchete, Shain Hamby
