Back

Honda of Cleveland

Cleveland, TN

4.8
1,554 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
Contact Dealership

2701 South Lee Highway

Cleveland, TN

37311

Directions

By Type

Showing 1,554 reviews

April 02, 2017

The wait was acceptable and service exceptional I was warmly on my first visit (for my car's services).The wait area was comfortable and the duration was fractional compared to the other dealership More

by Daisy879
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2017

Awesome Thank you ! Awesome sales and service ! Can't wait to see what is coming in the future with Honda of Cleveland team ! They always take good care of me More

by John davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Sane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Dolberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Bethune
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Covington, Robert Lawson, Derrick Ware, Jerry Anderson, Travis Capehart, Blake Mantooth, Scott Glass, Kendric Finch, Shawna Ellis, Samuel "Hank" Miller, Juan Salazar
April 01, 2017

Very good. Because it looks like a used car lot instead of Honda dealership. Things have changed drastically over the past few years. Nothing is the same. More

by Verlin Sneed
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2017 -

Honda of Cleveland responded

Thank you for your review of our dealership. You are correct about how many cars are on our lot. While we do have over 300 brand new Honda's in stock, we have a lot of used vehicles on our lot for a couple of reasons. One is the amount of service work we have. To address this, we are expanding our dealership that will increase our service area by 11 service bays. If you notice the woods to the south of the dealership, we have cleared that area and have begun the process. The second reason we have so many used cars is because of our new car volume, we are receiving a lot of trades. This results in over 100 used vehicles for sale on the lot. This new dealership expansion will help with that parking area as well. We thank customers like you for helping us grow like this! Again, thank you for your review!

March 28, 2017

worth the trip great experience from sales to finance! all of our needs were met with great care and concern!! I would highly recommend this location to my friends a More

by bird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lawson
March 26, 2017

New tires. Car maintenance Excellent work from start to completion of the service. Options and best price were reviewed and the service was scheduled as soon as possible. Thank More

by Customer8899
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2017

Excellent overall experience! I always receive excellent service. Each person I deal with is very pleasant and professional. I would recommend Honda of Cleveland to anyone looking More

by Nana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2017

excellent I have always received excellent service with repairs and staff. Everyone I have dealt with is wonderful and professional. I would highly recommend More

by Marcia V Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lee
March 21, 2017

Wonderful Experience!! Our best car buying experience by far! We are so glad we went to Honda of Cleveland. They are hands down, the Best dealership in Cleveland Tn. If you More

by Todd and Kathy B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hamby, Stephen Hailey, Shawna Ellis
March 21, 2017

Oil change Went great. Wait was not too long. I seem to always get William as my service attendant. He always remembers my name and he's very friendly and attent More

by Carol Shelby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2017

Great experience start to finish . Andre was very helpful, great sense of humor, very understanding of our needs and concerns. Answered all our about the vehicle, an overall great exp More

by sharon123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Dolberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
108
...