Honda of Cleveland Heights

Love my CRV-EXL. Bob Howard was just fantastic!! I recently leased a third Honda from him (2 Accords and 1 CRV). In 2019, I went from 6 Accords to a SUV for the firs Bob Howard was just fantastic!! I recently leased a third Honda from him (2 Accords and 1 CRV). In 2019, I went from 6 Accords to a SUV for the first time, and I have never loved a car as much as I love my current CRV-EXL. I am very, very happy with the car, especially now that it's winter. I enthusiastically recommend Bob Howard. Excellent service from him -- he's very professional and knowledgeable. He goes the extra mile for his customers and made the process of leasing a car very easy for me. More

Excellent service, very pleasant, professional service, communication excellent, friendly and feeling welcomed and answered all questions and explained all details for us understand, broke down every part communication excellent, friendly and feeling welcomed and answered all questions and explained all details for us understand, broke down every part of the car More

Very professional made us feel completely comfortable and like family we are very very happy we made the decision to be apart of the family like family we are very very happy we made the decision to be apart of the family More

Easy experience Wendy McPherson is friendly, personable, knowledgeable and up front. I do not like the process of purchasing a new vehicle, but Wendy couldn’t have m Wendy McPherson is friendly, personable, knowledgeable and up front. I do not like the process of purchasing a new vehicle, but Wendy couldn’t have made it any easier. Highly recommend this salesperson. More

Wendy and Nick were fantastic! They knew the products and were extremely friendly. I would love to work with them again. Thanks for everything, Wendy and Nick! were extremely friendly. I would love to work with them again. Thanks for everything, Wendy and Nick! More

Excellent service with knowledgeable salesmen who worked hard to find me a car that I could love driving daily and at a very affordable price. hard to find me a car that I could love driving daily and at a very affordable price. More

Unable to Contact Finance Department I traded in a Honda I had bought from this dealership when it was called Motorcars, and needed to get a refund for my the remainder of my GAP insuranc I traded in a Honda I had bought from this dealership when it was called Motorcars, and needed to get a refund for my the remainder of my GAP insurance and a extra insurance I had purchased. I called multiple times a week until I finally decided to visit the dealership in person since I was not getting any responses to my voicemails. When I got there, I was told the finance department was busy and to leave my information and they would get back to me the following business day. Not only was I not contacted, but when I went back the following weekend I was told I didn't even need to come in person to fill out paperwork, that the finance manager (CJ) would get everything done for me via e-mail. I sent CJ all the paperwork he needed to cancel the insurances and he told me he would get me a confirmation e-mail ASAP. I did not get a confirmation e-mail and when I followed up with him, I didn't even get a response. I kept following up every week with an e-mail and a phone call all that went ignored for about a month. I finally contacted the GAP insurance company myself and did all the paperwork to get the refund confirmation, and it took me all of a half hour to complete. I am very disappointed with Foundation Honda's response to my situation and will not be recommending that dealership to anyone. More

Brian Jenkins was a very helpful and pleasant salesman to deal with .not pushy like the typical car salesman. He went above and beyond to make are car buying experience a pleasure and I will recommend him to deal with .not pushy like the typical car salesman. He went above and beyond to make are car buying experience a pleasure and I will recommend him to my friends and family !!!!! More

Thank you Raj for all the assistance and recommendations. You are excellent! Thank you Roberto for your advise and help. I loved the overall experience with foundation Honda dealership. You are excellent! Thank you Roberto for your advise and help. I loved the overall experience with foundation Honda dealership. More

New customer service. We were in need of a reliable used car, so we decided to Foundation Honda. We were greeted by Mr. Brian Jenkins. We explained to Mr. Jenkins what type We were in need of a reliable used car, so we decided to Foundation Honda. We were greeted by Mr. Brian Jenkins. We explained to Mr. Jenkins what type of vehicle we desired and the amount of down payment we were willing to give. Mr. Jenkins was patient, supportive, professional, knowledgable, and showed genuine concern about our desires. The car we decided to purchase was what we wanted. We were very pleased with Mr. Jenkins and the overall staff at Foundation Honda. More