Honda of Cleveland Heights

Colleen, is amazing and I was very impressed with her attentiveness and the effort and care she took in making sure I got exactly what I wanted. I purchased my vehicle on a Saturday afternoon and fir attentiveness and the effort and care she took in making sure I got exactly what I wanted. I purchased my vehicle on a Saturday afternoon and first thing Monday morning I received a call from a Manager making sure I was satisfied and if I had any questions. This is my 4th vehicle from this location but the first since it’s been Foundation Honda, you have a customer for life! More

I had a great experience when leasing my new Honda CRV here at Foundation Honda..Wendy was kind, professional, attentive and very knowledgeable..was able to get the car I wanted at a price I could afford. here at Foundation Honda..Wendy was kind, professional, attentive and very knowledgeable..was able to get the car I wanted at a price I could afford..would buy or lease here again! More

The people that work here are very friendly and really helped me get the car that I wanted at the right price. My sales rep, Wendy, was awesome! Super friendly and helpful! helped me get the car that I wanted at the right price. My sales rep, Wendy, was awesome! Super friendly and helpful! More

Great experience in getting a new Honda Civic. The agent was very useful in explaining the car options. The process of purchase was quick and easy. It was nice to deal with Wendy and Colleen. was very useful in explaining the car options. The process of purchase was quick and easy. It was nice to deal with Wendy and Colleen. More

Everyone was extremely friendly, very patient. The facility was bright and clean. The sales people were knowledgeable and made sure that I got a vehicle that worked for me. My entire experience was ex facility was bright and clean. The sales people were knowledgeable and made sure that I got a vehicle that worked for me. My entire experience was extraordinary. More

It was great to work with both Colleen and Sophal. They were patient and attentive, and we wouldn't have wanted to be with anyone else. Thank you for making it a smooth and stress-free process! were patient and attentive, and we wouldn't have wanted to be with anyone else. Thank you for making it a smooth and stress-free process! More

Horrible service department quality. Now I have to replace my engine. Dealer installed new radiator and hoses but didn;t connect the bottom radiator hose properly and engine blew head gasket and burn replace my engine. Dealer installed new radiator and hoses but didn;t connect the bottom radiator hose properly and engine blew head gasket and burnt up the engine. Worst of all Dealer wouldn't return my phone calls to discuss issue. Update: 11-08-20 The vehicle is back in my local Honda dealer for the issue that they originally didn't find. Now because of the faulty work done at Foundation Honda my vehicle has a blown engine and head gaskets. No response from Foundation and the GM - Justin changed his phone number so he didn't have to deal with the issue anymore. Foundation Honda Service Manager, Mark will not return phone calls either. Guess we will settle this in court. More

I was pleased with the knowledge of the Foundation Honda staff, two gentlemen in particular, the salesman Evan Devar and the Financial Director, Contrell Alford. staff, two gentlemen in particular, the salesman Evan Devar and the Financial Director, Contrell Alford. More

I'm not sure really what happened this time around as I've leased from Honda before, but I think I got someone who was new and who has not communicated with me almost at all during the process or if he h I've leased from Honda before, but I think I got someone who was new and who has not communicated with me almost at all during the process or if he has, it was almost always incorrect information. I never knew what was going on and ended up wasting a lot of hours inside the dealership, not knowing why I was waiting or what I was waiting for... eventually being sent home because the finance portion was taking too long (this was after already waiting for 6 hours). After that point, it was agreed to meet the following Monday at a certain time, and of course yet again, it didn't happen until hours later after I'd made arrangements. After speaking with the manager, I was made some promises to take care of the inconveniences and those were so far broken as well. I was told I would be seeing Rich when I first made an appointment so I'm not sure why that changed when I got there. But the whole time I felt like I was not a priority or like my business was not important. The final price that I thought we agreed upon was of course not what the final price came to be after this whole time. I'll think twice if I lease/buy from this particular dealership again. More