Honda of Cleveland Heights

Please see my review of Paddock Chevrolet in Kenmore, NY for the reason I ended-up 3 hours from my house at Motorcars Honda. In any event, I was seeking a 2004 Honda Odyssey EX in dark blue or red & Motorca for the reason I ended-up 3 hours from my house at Motorcars Honda. In any event, I was seeking a 2004 Honda Odyssey EX in dark blue or red & Motorcars had a dark blue '04 EX-L that appeared in great shape with slightly high miles & a slightly high price. I sent an email to inquire about the vehicle & Kolin Sanders called me back & I was able to work a reasonable price with him over the phone! To add to this before I placed a hold on the vehicle he walked around the vehicle to look for specific things that I wanted him to look for (& the vehicle did match in-person). When I wanted to place the hold, it was after hours so he put it in as if I did it the next day to extend it until I was able to get out there. I took pictures & they evaluated my trade without even seeing it (& stuck to their # when I arrived). Also, I secured financing at a great rate (after some pressure that the sale would fall-through if they didn't) even after Honda Financial had closed (I believe the Finance guy's name was David). Our in-person experience had a couple of issues but they went above & beyond to rectify those & held to their word on everything. The final sit-down was relatively painless as well. They also were grilling that day & invited us to join-in, which was great. In all, I would definitely buy from them again as I was taken care of to my satisfaction & my complaints are minor & few but here they are: 1) I was a little upset that I had to push hard for my trade value & then they listed for sale @ double what they gave me. 2) There were a couple of oversights on the car, although corrected should not have happened but no one is perfect. :-) 3) I paid top dollar for the car even though I did haggle them down quite a bit. My 1 year depreciation is not pretty. More

he was great. very low pressure and had a lot of services they had. they had. More

Worked with the dealership over two days to find the right car at the right price. Our salesman, "Hubb" Capps, was amazingly uninformed. We found a vehicle online that was on their lot, with a price o right car at the right price. Our salesman, "Hubb" Capps, was amazingly uninformed. We found a vehicle online that was on their lot, with a price of $15,775. When we arrived at the dealership, I asked about this car and was promptly informed that it was sold (strangely enough, I could see it for sale on the lot right behind us). I asked him about the car sitting right there, and he gave us a ridiculous price of over $18,000. I had to take him into his own office and show him on his own website that the car was indeed still for sale and still available, and at the price i had previously stated. Needless to say, things didn't get much better from there. After finding the right car and beginning the negotiation, Hubb was at the best insulting. He aparently had no interest in actually selling a car, and we walked away with a very poor impression of Motorcars Honda. If you're looking for service and price, head to Honda of Mentor. It'll be worth it! More

My family has bought 2 new Civics from Omar in the past 2 years and have had great service and deals both times-- in all departments! Other dealers will try to quote a lower price or more for a trade-in; how years and have had great service and deals both times-- in all departments! Other dealers will try to quote a lower price or more for a trade-in; however, they tack on all sorts of hidden fees. Dare to compare the final price-- this dealership will give you print-outs that include everything so that there are no surprises. Best of all, where else can one go to get such great hours for the service/repair department (open to 3am on 4 days/week)? A+++++++ More