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Honda of Cleveland Heights
Cleveland Heights, OH
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As previous Honda Pilot owners, and based on the 2010 Honda Pilot's 5-Star Safety Crash Test rating, we were interested in leasing a new Honda Pilot. Lucky for us, Motorcars Honda in Cleveland Heights, Honda Pilot's 5-Star Safety Crash Test rating, we were interested in leasing a new Honda Pilot. Lucky for us, Motorcars Honda in Cleveland Heights, Ohio, is open on Sundays. Robert Wyatt immediately took us for a test drive and searched to find the best Honda Pilot for us. The next day, Robert Wyatt took the time to explain all the new technological advances in the Honda Pilot and programmed the auto door locks for us. He took the time to review the owner's manual with us, noting important information. In just over 24 hours, we drove away with our new Honda Pilot! Robert Wyatt was courteous and helpful, and very knowledgeable regarding Honda and the Honda Pilot. More
Been a customer for a long time and my wife and I appreciate working with Andrew and Motorcars. I no longer live within walking distance but continue to return for service and my new vehicles because appreciate working with Andrew and Motorcars. I no longer live within walking distance but continue to return for service and my new vehicles because quality begins with the staff. Andrew is a very personable saleman and over the years has earned our business. When I have needed servicing the experience has been positive which means everyone is doing their best to make Motorcars stand out. More
We have been working with Andrew for our last 3 lease terms. You could not ask for a better car leasing experience. Andrew goes above and beyond your expectations with sales and customer service. He is a terms. You could not ask for a better car leasing experience. Andrew goes above and beyond your expectations with sales and customer service. He is an excellent representative for this dealership, is highly professional, and is extremely knowledgeable on the product. Each time, the leasing process has been very easy, and straight-forward from selection,to finance, to demonstration. More
This dealership and the people employed by it our wonderful. This was the first time I had any dealings with them and was truly impressed by their thoroughness, friendliness and willingness to help. wonderful. This was the first time I had any dealings with them and was truly impressed by their thoroughness, friendliness and willingness to help. I would recommend this dealership to anyone looking for a Honda. More
I have been searching for a new Honda for months and have not been happy with the price quotes and unfriendliness i was receiving from Sunnyside and Jack Matia. I stumbled upon Motorcars and thought I'd give not been happy with the price quotes and unfriendliness i was receiving from Sunnyside and Jack Matia. I stumbled upon Motorcars and thought I'd give them a try as I had my heart set on a new Honda Accord. Boy am I glad i did! Andrew greeted me at the door and was so patient with my 100 questions. He understood I was not willing to go over a certain payment amount and explained in great detail all my options. I am so Pleased with my entire experience with Motorcars and especially pleased with my new Honda Accord!!! I will be buying Hondas from now on and i will be sending friends and family your way! Thanks for being a trusted company for Women to feel comfortable to go to without their husbands and Fathers. More
I have been searching for a new Honda for months without being happy with my quoted price and the unfriendliness from Sunnyside and Jack Matia. I decided to give Motorcars a try. Boy am i glad i did! Andrew being happy with my quoted price and the unfriendliness from Sunnyside and Jack Matia. I decided to give Motorcars a try. Boy am i glad i did! Andrew was there to greet me at the door and was more than happy to deal with my 100 questions i had for him. I let him know i was not willing to pay more then a certain amount a month and he explained to me all my options and the prices per each. I will be buying Hondas from Motorcars from now on and expect to see my friends and family sent your way as well! Thank you Andrew for making me feel at ease talking to you without having my husband or father with me. Oh and did i mention I love my new Honda Accord?? More
After many years of trusting my driving experience, and my family's safety, to Robert Wyatt, not to mention two new Honda Accords later, I continue to marvel at my good fortune for having driven into Motor my family's safety, to Robert Wyatt, not to mention two new Honda Accords later, I continue to marvel at my good fortune for having driven into Motorcars Honda all those years ago. Robert is the consummate automotive sales professional. With his consultative sales approach he is more a trusted advisor than a car salesman. His integrity, product knowledge, outside-the-box thinking, and obsession with customer service, all make Robert the man I trust with my family's vital safety concerns. After years of price haggling with the unscrupulous sharks at other dealerships, what a relief to tell Robert "Tell me what I owe you" and to feel honestly good about it. Bravo to Robert, Brian, Mark, Mike in service, and the whole Motorcars team for allowing me into the family! Expect many of my friends to be walking through your doorway down the road. Dr. Gary D. Wright More
My overall experience was tremendously positive. I had the good fortune to be met by Salesperson Gloria Shirilla when I walked onto the Motorcars lot. She was friendly with the ability to communicate and the good fortune to be met by Salesperson Gloria Shirilla when I walked onto the Motorcars lot. She was friendly with the ability to communicate and be a good listener. She was knowledgeable, explaining the features and benefits of their cars. She let me look to my hearts content. I had objections to taking up her time (my credit was't good enough... I didn't have a big enough down payment... , etc.). Her confident and optimistic attitude was welcome. I appreciated her positive outlook while she answered questions and her tenacity about helping me find not only what I needed but what I wanted at a price I could afford. Thank you Gloria. I am enjoying my Honda. More
Over the years I have leased several Hondas from Motorcars with the expert help of Andrew Chiarelli. Knowing my lease was coming to an end he e-mailed me about a deal I might be interested in before Motorcars with the expert help of Andrew Chiarelli. Knowing my lease was coming to an end he e-mailed me about a deal I might be interested in before it ran out. He was able to work with me by phone and e-mail and got the car I wanted. Paperwork well organized and explained clearly. He is always professional, thorough, knowledgable and always does his job and answers any of my questions with attentiveness. By that I mean that I get his full attention until he knows I'm satisfied with my purchase. Never makes me feel foolish even if I'm not familiar with something, just explains it to me. Always good follow up. Wouldn't dream of going anywhere else! More
Andrew Chiarelli, who represented Motorcars Honda in Cleveland Heights,was extremely knowledgeable, professional and genuinely concerned that we received the car we needed and wanted. Most important, Cleveland Heights,was extremely knowledgeable, professional and genuinely concerned that we received the car we needed and wanted. Most important, he possessed integrity, a quality in scarce supply in the world today. Honda would be well-advised to consider him for a top-level corporate managment position. More