Honda of Cleveland Heights
Cleveland Heights, OH
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I purchased my 2008 Honda Civic from Motorcars Honda in Mayfield Heights and have always had excellent service at the service department. I was recently involved in a major automobile accident on the freew Mayfield Heights and have always had excellent service at the service department. I was recently involved in a major automobile accident on the freeway and had auto body work done on my car at Motorcars Auto Body. Although I was not happy with my service at the auto body shop (who is NOT affiliated with the dealership), I have NEVER had a problem at the service department at the dealership. In fact, the service department at the dealership, especially Andre Di Matteo, has been very kind and generous. They have helped identify and fix problems that I have had at the auto body shop. They have also been able to answer all my questions and schedule me for convenient appointments. I would recommend the service department at the dealership to everyone in the greater Cleveland area! More
Georgiann is very friendly and always eager to help the customer. Person like Georgiann is an asset for any business. I have great experience working with Georgiann during my last visit to Motor Cars Honda customer. Person like Georgiann is an asset for any business. I have great experience working with Georgiann during my last visit to Motor Cars Honda for the servicing of Honda CR-V. I also like the internet facility in the waiting area. More
A very positive experience. Andrew was great in explaining everything about the honda civic. We loved the no pressure to buy the car today approach that most other dealerships will do. When picking explaining everything about the honda civic. We loved the no pressure to buy the car today approach that most other dealerships will do. When picking up the car, everyone we dealt with were all extremely pleasant and easy to work with. Andrew went over in the car to make sure we knew where everything was and how it worked. They all work very well together to make buying a car fun. More
My car-buying experience at Motorcars Honda was fantastic. I was really impressed with the sales staff and how quickly they made my deal happen. Worked directly with Brian and was extremely impress fantastic. I was really impressed with the sales staff and how quickly they made my deal happen. Worked directly with Brian and was extremely impressed with his knowledge and attitude. Definitely recommend Motorcars! More
We were very happy with Motorcars Honda before, and we're happier today. I highly recommend to those who are in the market for a vehicle, and want a dealership to partner with for the care of your vehicle, happier today. I highly recommend to those who are in the market for a vehicle, and want a dealership to partner with for the care of your vehicle, to try Motorcars Honda and see Robert Wyatt. This is our second leased vehicle. When our first lease was almost up, Robert quickly got us into a newer Odyssey, and an arrangement that was even better that the first, within one day, and for about the same about the price. Today, I would go out in my yard, or the parking lot at my job, to look at our Odyssey, to touch it, to sit in it, and to smell the interior of this new vehicle, and being amazed at the window of opportunity that opened to our family when we needed a dependable vehicle and didn't really think it would be possible nor did we expect anything this good. I'd also like to mention that the Service Department at Motorcars Honda provides wonderful service. They also make provide good Oatmeal Raisin cookies, coffee, and internet access while waiting. If service can be this good on earth, then Heaven must truly be awesome. A Big Thank-you to Motorcars Honda, Robert Wyatt, Brian Zent, the Service Department mechanics and representatives, and Thank-you LORD for these wonderful people, and great opportunities. Ron C. More
I enjoyed my visit with Dean, he made buying a car a very enjoyable experiance. I never felt pressured, and I never felt that I wasn't important. I have been to many dealerships and because I am a woman, th enjoyable experiance. I never felt pressured, and I never felt that I wasn't important. I have been to many dealerships and because I am a woman, they assumed that I was unable to make the car buying deal, I walked out on them. I never felt that way at your dealership. Thank you, Linda Tyler More
Tim Bell makes caring for my Honda Odyssey easy. He is always pleasant and polite and helps me in a very timely way. If he is not available when I call, he returns my call as soon as he is able. He unders always pleasant and polite and helps me in a very timely way. If he is not available when I call, he returns my call as soon as he is able. He understands that I am busy juggling three kids and all their activities and helps get in and out as quickly as possible. More
I have bought 5 cars now from Andrew and Motorcars. Andrew is courteous and fair and a genuine delight to work with. Motorcars starts off with a fair price which is their best price, I've never had to Andrew is courteous and fair and a genuine delight to work with. Motorcars starts off with a fair price which is their best price, I've never had to haggle or go through the "let me check with my manager" routine. The finance folks at Motorcars are also easy to deal with and efficient, you get in and out and on your way. The other thing I love about Motorcars is they have a great selection, buying 5 cars from them now I've always been able to get my color and options choice. We picked up a relatively rare Urban Gray CRV and Motorcars had like 3 in that color. Great dealer, great salesman. Mike Mantho More
This is the second car that we have purchased from Burt Weiss. He is friendly, knowledgeable and fair. Even though we have shopped at other dealers, we have not found any other salesperson with whom we'd r Weiss. He is friendly, knowledgeable and fair. Even though we have shopped at other dealers, we have not found any other salesperson with whom we'd rather deal. We will certainly return to MotorCars Honda in the future and deal with only Burt Weiss. More
My 2010 Honda Civic that I lease from Motorcars had a flat tire in our garage. Andrew Chiarelli was nice enough to come to our house and take off the flat tire, after I had mentioned my bad back prevente flat tire in our garage. Andrew Chiarelli was nice enough to come to our house and take off the flat tire, after I had mentioned my bad back prevented me from doing it. He then took the tire to the dealership the next day, had it repaired and came over that evening to put the repaired tire back on the car, all at no charge. It was above and beyond the call of duty, without question. It is why my wife and I will always deal with Andrew when it comes to our automobiles. More