
Honda of Cleveland Heights
Cleveland Heights, OH
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I woke up on Monday Morning to discover I had a dead car battery. I called honda service manager Elmer and was very upset and I was given a number to call for a tow truck. The truck came and jumped the batt battery. I called honda service manager Elmer and was very upset and I was given a number to call for a tow truck. The truck came and jumped the battery and then I went to see Elmer and he and Georgiann took excelent care of me. Within an hour, I was on my way with a new battery. I would recomend honda, Gorgian and Elmer to everyone. -Diane Tadiello -Witten by Tyler Thieding (grandson) More
Robert was very friendly and welcoming when I first arrived. He answered my questions and gave me some important details to consider when choosing my next car. I never felt manipulated, he was very hon arrived. He answered my questions and gave me some important details to consider when choosing my next car. I never felt manipulated, he was very honest and helpful. He was patient as we figured out a plan that would work for me and I would be comfortable recommending him to any friends and family. I am fully pleased with Motorcars in Cleveland Heights. More
I was buying a car for the first time in thirteen years and it was very comforting to deal with a salesperson as connectable and aimiable as Robert. I will be looking forward to Robert the next time I com and it was very comforting to deal with a salesperson as connectable and aimiable as Robert. I will be looking forward to Robert the next time I come in the dealership to buy an automobile. He made buying a new/used vehicle a smoother process than I thought it would be. More
Simply put I have bought cars from other dealers in the area and Andrew and bryan at motorcars are the best to work with they found the car I wanted and got it to their dealer the next day and the delivery area and Andrew and bryan at motorcars are the best to work with they found the car I wanted and got it to their dealer the next day and the delivery was flawless I recommend them to all my friends and family More
Marcus Capps is the reason for my high rating of this dealership. His complete attention to detail throughout the process was unsurpassed. He is patient and kind. The best salesperson I have ever met dealership. His complete attention to detail throughout the process was unsurpassed. He is patient and kind. The best salesperson I have ever met since beginning to buy cars over 35 years ago. This is the person to use if you want to deal with an honest salesman. You won't go wrong with Marcus. Linda More
We've been customers for over 25 years. Georgiann has been so helpful and friendly. Georgiann always schedules us when it is best for us, greets us at the door and treats us like we are family. The serv been so helpful and friendly. Georgiann always schedules us when it is best for us, greets us at the door and treats us like we are family. The service is always well done. We are customers for life. More
I have lost track of what number of cars we've gotten through Motorcars Honda. Superb support and service throughout the turn-in/pick-up process. Burt Weiss and Bob Androsko offer seamless service. Co through Motorcars Honda. Superb support and service throughout the turn-in/pick-up process. Burt Weiss and Bob Androsko offer seamless service. Complete trust in their integrity and commitment. More
Andrew is wonderful! Very kind and courteous. He showed the utmost respect to me, my sister, and our mom. At no time did I feel pressured by him to buy a car. He's very down to earth and answered all our the utmost respect to me, my sister, and our mom. At no time did I feel pressured by him to buy a car. He's very down to earth and answered all our questions. Andrew took a lot of time with us and never made us feel uncomfortable. Ernie too! More
After 20 years driving various vans, I was ready for a new car or SUV. I have never leased before and thought I would consider it. From the first time I saw a Honda CR-V a few years ago, I fell in love. new car or SUV. I have never leased before and thought I would consider it. From the first time I saw a Honda CR-V a few years ago, I fell in love. When I met Marcus Capps, he was very thorough in explaining all my options, took me on two test drives, was concerned about what I was looking for in a vehicle. I felt very comfortable--not pressured at all--he is very knowledgeable and personable. He seemed just as pleased as I was when the deal was finalized. He went over every aspect of the SUV and when I drove away, I felt "at home" in my new 2010 CR-V. I called my insurance company to report the trade-in and new purchase, and he had already contacted them with all the information! He truly is (as his business card describes him) a "Transportation Samurai"--his goal is to serve the client. I was going to send him a special thank-you card; however, I not only can I thank him, but share my experience as well. More
Mr, Matteo was very accommodating and resourceful in resolving an issue I had with my radiator. It took a few day to resolve, but he kept me aware of the status of my order. No on could have treated m resolving an issue I had with my radiator. It took a few day to resolve, but he kept me aware of the status of my order. No on could have treated me better or worked harder to bring about a positive outcome. The entire night shift team there at Motorcars-Cleveland Heights are the best. Also kudos go out to Marty and Mike as they all worked together as a team and conferred with one another to get the matter resloved. It was gratifying to experience their eforts to help. These guys and gals are definitely "keepers". I had a seriously ill family member all while this was going on. Thanks Andre for all you did to eliminate the car problem from the equation. Sinceely K. Reed More