Honda of Cleveland Heights
Cleveland Heights, OH
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First time Honda buyer. I live in Pittsburgh but purchased my Honda from the Ohio dealership because of Andrew. I trusted his knowledge and experience. Its very refreshing to trust a "car salesman". purchased my Honda from the Ohio dealership because of Andrew. I trusted his knowledge and experience. Its very refreshing to trust a "car salesman". Andrew listened to what I wanted and needed, then worked diligently to figure out my best option. All the State to State regulation differences were also taken care of in advance. I had no worries. The icing on the cake is that Andrew drove my new Honda CRV 150 miles directly to my home on a Sunday. Its obvious with employees like Andrew, that this is a dealership that invests their time in their clients and makes an effort to gain your repeat business. Thanks again Andrew. Kids and I love our new CRV!! More
Have been coming to Motorcars Honda to purchase and service my car for more than 20 years. Georgiann always has time for me and makes me feel like I'm the only customer she has to deal with. Service service my car for more than 20 years. Georgiann always has time for me and makes me feel like I'm the only customer she has to deal with. Service is done efficiently and competently. Georgiann is always honest in what service my car needs immediately and what can wait for the next service appointment. Actually enjoy going in to get my car serviced. It's an hour of quiet time in a comfortable setting. More
We have been customers of Motorcars Honda for about 11 years now. We have always been treated with respect and made to feel special. Patti Crouch who was the dealer we worked with was wonderful! She wa years now. We have always been treated with respect and made to feel special. Patti Crouch who was the dealer we worked with was wonderful! She was friendly, answered any questions we had and was very informative. We are on our fourth Honda. We began with the original CRV, then the Passport, then the Pilot and we now downsized to the CRV again. Any dealings we have had with anyone at Motorcars Honda has been nothing but positive and we would recommend Motorcars, Patti and Chuck to any of our friends who may be looking to purchase or lease a new car. More
Great service! I requested Andrew as my saleman because he leased us a car years ago and I saw his name in the paper related to alternative fuel cars and hybrids. As I was looking to buy a hybrid I though he leased us a car years ago and I saw his name in the paper related to alternative fuel cars and hybrids. As I was looking to buy a hybrid I thought to ask for Honda Motor Cars' specialist. He is very knowledgable about hybrids and also drives one himself. Everything ws handled very professionally and smoothly. I have bought or leased 6 cars from this dealer and plan to continue. More
Thank you and Thank you I cant say it enough for your help to get my dream car . Sandra gave me great treatment and Chuck worked with me in every way that he could. I would definitely recommend this dea help to get my dream car . Sandra gave me great treatment and Chuck worked with me in every way that he could. I would definitely recommend this dealership, Sandra and Chuck to my friends. And I love the idea "No commission " So I know I 'll get the right price!! More
I took my car to Motorcars Honda for service because when I started the car, it sounded very loud as if I were giving it gas. Also, there was noise coming from under the car when I went over bumps. Georgia I started the car, it sounded very loud as if I were giving it gas. Also, there was noise coming from under the car when I went over bumps. Georgiann greeted me with her beautiful personality and smile and made me feel very comfortable. I waited while repairs were made. Georgiann was courteous, professional and patient. She explained the problem in great detail. It turned out the problem I had was the body shield and heatshield were loose. I highly recommend Georgiann and will definitely make future appointments with her. She is a GREAT asset to Motorcars. I would also like to thank Ted Keeney for diagnosing the problem and doing the repairs. More
I was given a world class personal service the moment I spoke with Lawrence Morrison and Brian Zent Sales Manager, on the phone and when I first walked through the door. Lawrence went out of his way to m spoke with Lawrence Morrison and Brian Zent Sales Manager, on the phone and when I first walked through the door. Lawrence went out of his way to make sure the model, and colors were cleaned to perfection. Most of the cars I happened to choose were covered in at least an inch of ice. Lawrence was on a mission to please and make sure everything was perfect for me. He made my day!!!!! Brian Zent, was also on a mission to help me get into a new lease with the Platinum Service Plan, and an upgrade into the LXS that is much less than the 2008 Civic I had leased for 36 months without the extras. I've had nothing less than a WORLD CLASS EXPERIENCE!!!! Thank You to Brian Zent & Lawrence Morrison at Motor Cars Honda Cleveland Hts., Ohio 44118 to make this possible for me. More
This is our fourth vehicle we have purchased through Motorcars Honda. We were lucky to lease our first car with Andrew. He is such a pleasure to work with. He always goes above and beyond making our Motorcars Honda. We were lucky to lease our first car with Andrew. He is such a pleasure to work with. He always goes above and beyond making our experience buying a car a true pleasure. He is extremely knowledgable on all the vehicles and he really listens to what works best for our family and our budget. We definitely plan on going to Motorcars for our next vehicle and working with Andrew once again. Not only do we love Andrew, I also have to say everyone at the dealership and service department are extremely great to work with. If you need to have your car serviced I would highly recommend their service department. Thank you Andrew and Motorcars Honda! Lisa Waldeck More
Andrew Chiarelli and Motorcars were very easy to deal with as they have flat-rate pricing. We were treated with respect every step of the way. Andrew kept in contact with us to make sure we didn't have a with as they have flat-rate pricing. We were treated with respect every step of the way. Andrew kept in contact with us to make sure we didn't have any problems. The Gile family, Motorcars' owners, also contacted us to ensure that we were happy with our purchase. I would recommend Motorcars, as they care about leaving customers with a good impression of their dealership. If you live in the Cleveland area, or further beyond like us, it is worth checking Motorcars Honda and Andrew Chiarelli out for your next auto/truck purchase. More
I woke up on a very cold morning, went to the garage to start my car and found the battery was dead. I called roadside assistance and the tow truck driver told me I definitely needed a new battery. Faced w start my car and found the battery was dead. I called roadside assistance and the tow truck driver told me I definitely needed a new battery. Faced with the hassle of finding a reliable battery, I did what I usually do. I called Georgiann at Honda Services and asked for her help. She arranged for me to come in immiediatly for a new battery. I was in and out in a very short time with a brand new battery at a reasonable price. I invariably find georgiann to be knowledgable, friendly and helpful. As a matter of fact she goes beyond the call of duty in her desire to be helpful. She takes my problems seriously and does everything in her power to solve them in a satisfactory manner. I have been buying cars from Honda and getting them serviced for over 20 years now and in all of that time I have never been disappointed in the quality of the service. I have dealt for the most part with Georgiann. She and the other employees I have come in contact with have made my experiences at Motorcars Honda a pleasure. More