
Honda of Cleveland Heights
Cleveland Heights, OH
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Very attentive and responsive sales associate and other Very attentive and responsive sales associate and other professionals listened to our needs, and responded quickly and accurately. Pricing was stra Very attentive and responsive sales associate and other professionals listened to our needs, and responded quickly and accurately. Pricing was straightforward, and management initiated efforts to find us the best possible price. No pressure was applied when we declined extra options. We also got a fair price on our trade in. We love this dealership for their service, and this is the third Honda we have purchased from them. More
At first I did not believe the reviews I read about At first I did not believe the reviews I read about Motorcars and how different the car buying experience was compared to other dealers. I just bou At first I did not believe the reviews I read about Motorcars and how different the car buying experience was compared to other dealers. I just bought a CRV and it was a very positive and easy experience. Noah Daniel was very professional and very helpful and attentive. Everyone at Motorcars was great! More
Simply the best experience ever for a new car purchase. Simply the best experience ever for a new car purchase. The salesman was as professional as could be. No haggle policy with great price, saved me h Simply the best experience ever for a new car purchase. The salesman was as professional as could be. No haggle policy with great price, saved me hours of wasted time in a dealership. I will return next time. Thanks You Andrew, Your awesome Dan Haring More
Was not planning to go to Motorcars as I had planned to go to another dealer to trade in my son's car. When that fell through last minute I figured I would browse MOtorcars. Paul Spencer greeted me as I wa go to another dealer to trade in my son's car. When that fell through last minute I figured I would browse MOtorcars. Paul Spencer greeted me as I walked through the salesroom. He was gracious and friendly and patient. He got a price for my trade-in while I drove a few used CRV's. I had to go to surgery and my wife came by to test drive a few. I came back late on a Saturday afternoon and we finished the deal. It's nice not having to haggle over a price, you either like it or you don't. Paperwork was done and I drove home the new used car that evening. Painless experience. More
easy to deal and work with answered every question that easy to deal and work with answered every question that was asked of him worked within my financial constraints to get me the car i wanted easy to deal and work with answered every question that was asked of him worked within my financial constraints to get me the car i wanted More
I did not know I was going to purchase a car the day I I did not know I was going to purchase a car the day I did but, Noah was very relaxed and took alot of time to show me some used CRV's. He was I did not know I was going to purchase a car the day I did but, Noah was very relaxed and took alot of time to show me some used CRV's. He was very prompt with getting me the keys to the vehicles I was interested in and offered to either let me test them myself or come with me if I wanted. It took the better part of a day but with all the attention given to me I was able to concentrate on the aspects of each car. When I've gone to other dealers, which recently had been to 2 others, it seemed like the dealers were juggling a bunch of clients and asked me a number of times to hold on etc. So, I felt like Noah was very straight forward without trying to instantly make a sale. So far I am very happy with my purchase and would send someone to your dealership without hesitation. I feel Noah is an asset to your company and is a very intelligent young man. Good sales person when someone can make other people feel at ease without pressuring them since buying a car is a big investment and people want to feel like they made a good deceision. Also, it was very nice that since I didn't have another person to drive for me, he drove the new car to my house so I could drop off my car which made everything so much easier. I was pleased to have my new car in my own garage. Thank-you for allowing me to work with Noah on my new purchase. Sincerely, Deborah DeGrange More
I first met Ken 6-7 months ago. I came in just to gather information. He was terrific. He took lots of time to show me cars and answer my questions even though he knew I was not ready to buy. I told him whe information. He was terrific. He took lots of time to show me cars and answer my questions even though he knew I was not ready to buy. I told him when I was ready I would be back. I cam back a few weeks ago and Ken was on a test drive but Bert took the time to help me and said Ken was still my saleman but he would be glad to answer any questions. I came back last Sat. to buy! Ken was great and et with me and my wife and was pateient as we decided what to buy. I would definately come back again! More
I had an excellent experience at Motorcars Honda. My salesman, Andrew Chiarelli, was extremely knowledgeable about hybrids and other high-MPG cars. He listened very well, and knew what car I wanted befo salesman, Andrew Chiarelli, was extremely knowledgeable about hybrids and other high-MPG cars. He listened very well, and knew what car I wanted before I knew. More importantly, although he suggested that car, he gave me the time necessary to make up my own mind. This was the 2nd Honda we have purchased from Motorcars, and intend to use the dealership (and, if possible, Andrew) in the future. More
I had a comfortable enjoyable experience working with Burt Weiss. He took the time to get to know me a little and expressed a sincere interest in my requirements for a car. He took extra time to orient Burt Weiss. He took the time to get to know me a little and expressed a sincere interest in my requirements for a car. He took extra time to orient me to my new car and to specific options. It was the easiest car purchasing experience I've ever had. More
Andrew was recommended by a good friend and her husband, both of whom purchased a car from him. My car was totaled in an accident. I had been a Lexus owner for almost 19 years and it was very difficult for both of whom purchased a car from him. My car was totaled in an accident. I had been a Lexus owner for almost 19 years and it was very difficult for me to change. However, Andrew was such a great salesperson, he followed through on everything he said he would do, and had incredible product knowledge of both Honda's and Toyota's. He convinced me that under my circumstances, leasing the Accord was by far the best "deal". The Accord is a great car but, while I must admit to missing my Lexus, Andrew made the entire process incredibly easy. He is at his core a good person and one of the best at what he does. Brian, in finance was wonderful to work with as well. I would highly recommend working with Andrew and Honda/Toyota Motorcars. More