Honda of Cleveland Heights

Lonnie was friendly and very accommodating. Though she was new to Honda she made every effort learn what she didn't know and to be accurate and informative. was new to Honda she made every effort learn what she didn't know and to be accurate and informative. More

This was our first experience with an out of state dealer and we found the service to be exceptional compared to our local Long Island Honda dealers that we have dealt with before. Sales Manager Brian Zent and we found the service to be exceptional compared to our local Long Island Honda dealers that we have dealt with before. Sales Manager Brian Zent was wonderful. We love our new car! Kathy and John Paradise More

I was very excited when Burt contacted us to turn in our 2008 CRV early and to get a better deal on a new lease. He was very helpful, and made the process as painless as possible. He was great about asking 2008 CRV early and to get a better deal on a new lease. He was very helpful, and made the process as painless as possible. He was great about asking questions as well. He is a true asset to the dealership. More

We are very pleased with our recent purchase of a new Honda CR-V, and very much appreciate Lonnie’s superb assistance! This was our first experience with Motorcars, and we were impressed with Lonnie’s pr Honda CR-V, and very much appreciate Lonnie’s superb assistance! This was our first experience with Motorcars, and we were impressed with Lonnie’s professionalism and sincerity. She was extremely knowledgeable, patiently answered all of our questions, and guided us through each step of the purchasing process. What stood out to us most, however was her honesty - Lonnie was upfront with us and, unlike sales staff at other dealerships – she did not pressure us in any way. I had been dreading having to purchase a car because I was hesitant to deal with the headache of negotiating with pushy sales staff. When we arrived at Motorcars and Lonnie explained their straightforward pricing policy, it was as though a weight was lifted from my shoulders. The entire process start to finish was completely stress-free – we love our new CR-V, and give Lonnie five stars for providing outstanding customer service! More

I am a repeat customer, and have always had a better experience with the Motorcars group than any other dealers. I have recommended Motorcars Honda to my business associate who is also planning to purch experience with the Motorcars group than any other dealers. I have recommended Motorcars Honda to my business associate who is also planning to purchase a new car. More

Gloria was great. We called from out of town to discuss the car we purchased and she met with us the very next evening ( from her normal business hours). She was very friendly and down to earth. She made t the car we purchased and she met with us the very next evening ( from her normal business hours). She was very friendly and down to earth. She made the experience seamless. We decided to buy the car on the spot right before the dealer was closing. The entire staff pitched in and they were great. Gloria knew we were driving back to Pittsburgh and offer to follow her to the turnpike. We really appreciated working with her on our purchase. No hassles,No worries and a great price on the car. Denny More

Burt has been my salesman for years. Beyond that , he is very proactive on my behalf. He recently contacted me to upgrade our CRV 5 months before lease end, no extra cost, a reduced monthly amount on the ne very proactive on my behalf. He recently contacted me to upgrade our CRV 5 months before lease end, no extra cost, a reduced monthly amount on the new lease, and a new 2011 model. The whole process was completed in 2 days. It is that type of service and consideration that I have come to expect with Burt and Motor Cars. More

Lonnie was very patient! I took almost all day to make a decision on the car I wanted to purchase, and Lonnie was right there with me every step of the way. She didn't press me to hurry my decision, and wa decision on the car I wanted to purchase, and Lonnie was right there with me every step of the way. She didn't press me to hurry my decision, and was very objective in her input in helping me make my decision. Quite often I walk away having made a purchase I later regret, however, this is one time, (due to the patience of the seller), that I walked away with the confidence that I had made the right decision. Thanks Lonnie. More

Excellent Experience with Gloria. She was very professional and prompt throughout the entire process. I would highly recommend Gloria and the Motor Car Honda Team to anyone looking for a vehicle. professional and prompt throughout the entire process. I would highly recommend Gloria and the Motor Car Honda Team to anyone looking for a vehicle. More

I can't say enough great things about Motorcars Honda and the associates that have helped me purchase my past few cars, Burt Weiss and Brian Zent. Burt has helped me with my last three cars and Brian my last the associates that have helped me purchase my past few cars, Burt Weiss and Brian Zent. Burt has helped me with my last three cars and Brian my last two, and I plan to see them both in another year and a half when I need another car. Their service is top-notch and they focus on the customer. They are definitely part of the reason I keep buying Honda. More