Honda of Cleveland Heights

Was not planning to go to Motorcars as I had planned to go to another dealer to trade in my son's car. When that fell through last minute I figured I would browse MOtorcars. Paul Spencer greeted me as I wa go to another dealer to trade in my son's car. When that fell through last minute I figured I would browse MOtorcars. Paul Spencer greeted me as I walked through the salesroom. He was gracious and friendly and patient. He got a price for my trade-in while I drove a few used CRV's. I had to go to surgery and my wife came by to test drive a few. I came back late on a Saturday afternoon and we finished the deal. It's nice not having to haggle over a price, you either like it or you don't. Paperwork was done and I drove home the new used car that evening. Painless experience. More

easy to deal and work with answered every question that easy to deal and work with answered every question that was asked of him worked within my financial constraints to get me the car i wanted easy to deal and work with answered every question that was asked of him worked within my financial constraints to get me the car i wanted More

I did not know I was going to purchase a car the day I I did not know I was going to purchase a car the day I did but, Noah was very relaxed and took alot of time to show me some used CRV's. He was I did not know I was going to purchase a car the day I did but, Noah was very relaxed and took alot of time to show me some used CRV's. He was very prompt with getting me the keys to the vehicles I was interested in and offered to either let me test them myself or come with me if I wanted. It took the better part of a day but with all the attention given to me I was able to concentrate on the aspects of each car. When I've gone to other dealers, which recently had been to 2 others, it seemed like the dealers were juggling a bunch of clients and asked me a number of times to hold on etc. So, I felt like Noah was very straight forward without trying to instantly make a sale. So far I am very happy with my purchase and would send someone to your dealership without hesitation. I feel Noah is an asset to your company and is a very intelligent young man. Good sales person when someone can make other people feel at ease without pressuring them since buying a car is a big investment and people want to feel like they made a good deceision. Also, it was very nice that since I didn't have another person to drive for me, he drove the new car to my house so I could drop off my car which made everything so much easier. I was pleased to have my new car in my own garage. Thank-you for allowing me to work with Noah on my new purchase. Sincerely, Deborah DeGrange More

I first met Ken 6-7 months ago. I came in just to gather information. He was terrific. He took lots of time to show me cars and answer my questions even though he knew I was not ready to buy. I told him whe information. He was terrific. He took lots of time to show me cars and answer my questions even though he knew I was not ready to buy. I told him when I was ready I would be back. I cam back a few weeks ago and Ken was on a test drive but Bert took the time to help me and said Ken was still my saleman but he would be glad to answer any questions. I came back last Sat. to buy! Ken was great and et with me and my wife and was pateient as we decided what to buy. I would definately come back again! More

I had an excellent experience at Motorcars Honda. My salesman, Andrew Chiarelli, was extremely knowledgeable about hybrids and other high-MPG cars. He listened very well, and knew what car I wanted befo salesman, Andrew Chiarelli, was extremely knowledgeable about hybrids and other high-MPG cars. He listened very well, and knew what car I wanted before I knew. More importantly, although he suggested that car, he gave me the time necessary to make up my own mind. This was the 2nd Honda we have purchased from Motorcars, and intend to use the dealership (and, if possible, Andrew) in the future. More

I had a comfortable enjoyable experience working with Burt Weiss. He took the time to get to know me a little and expressed a sincere interest in my requirements for a car. He took extra time to orient Burt Weiss. He took the time to get to know me a little and expressed a sincere interest in my requirements for a car. He took extra time to orient me to my new car and to specific options. It was the easiest car purchasing experience I've ever had. More

Andrew was recommended by a good friend and her husband, both of whom purchased a car from him. My car was totaled in an accident. I had been a Lexus owner for almost 19 years and it was very difficult for both of whom purchased a car from him. My car was totaled in an accident. I had been a Lexus owner for almost 19 years and it was very difficult for me to change. However, Andrew was such a great salesperson, he followed through on everything he said he would do, and had incredible product knowledge of both Honda's and Toyota's. He convinced me that under my circumstances, leasing the Accord was by far the best "deal". The Accord is a great car but, while I must admit to missing my Lexus, Andrew made the entire process incredibly easy. He is at his core a good person and one of the best at what he does. Brian, in finance was wonderful to work with as well. I would highly recommend working with Andrew and Honda/Toyota Motorcars. More

My partner and I Just bought our 4th and 5th Hondas from Andrew. We continue to return to Andrew because he takes time for us and has come to know our car preferences. He truly guides us to the cars that fi Andrew. We continue to return to Andrew because he takes time for us and has come to know our car preferences. He truly guides us to the cars that fit our individual styles. We count on him for honest answers and know he stands behind the product he sells. Andrew's knowledge about his product is immense and his excitement about cars is genuine. We could shop other dealerships but choose not to because there is only one Andrew ! More

This was my first Honda, my wife has purchased 3 Honda's from Andrew and my daughter has purchased 1 from him. I have always been a GM guy, but at 55 years old I will never buy anything but a Honda for as from Andrew and my daughter has purchased 1 from him. I have always been a GM guy, but at 55 years old I will never buy anything but a Honda for as long as I drive. This is my story...I had a 2009 Pontiac G6 that I never really liked, but was given such a good deal I took it so I could be bailed out of a bad situation with my Chevy. So I got this Pontiac with 66 payments on it, and that is a long time when you don't really like a car. So my wife suggested that I go see Andrew, and my response was why would he want a Pontiac with 39 payments left on it? So I went and talked to him and he worked his magic to get me into a 2012 Honda Accord with only 35 payments left to pay, and with no money down my payments only went up $18. I was absolutely shocked! Andrew wasn't done there though, when I told him I would miss my XM radio that was in my Pontiac, he suggested that he could call XM and see about getting the parts to have it installed in the Honda. He spent 45 minutes on the phone with them, but he finally got them to send me the receiver and the rest of the parts. Once I received them I called Andrew and he told me to come up to the dealership and he would install it. Again I was shocked that he spent his valuable time installing the system, he was under no obligation he already had the sale 10 days earlier. Now I have my new Honda with XM radio and I love it. I will be back in 2014 when my lease is up, and I will make sure that Andrew Chiarelli gets my business. More

Ken was awesome and friendly from the moment I met him in the parking lot. He was clear and concise in explaining how Motorcars sells cars. We were in and out of the dealership in a short time--with a deal the parking lot. He was clear and concise in explaining how Motorcars sells cars. We were in and out of the dealership in a short time--with a deal. Ken wanted to make sure the car was in top shape before I picked up the car and had the detail team make sure of that. there was a chip in the windshield in which Ken made sure to have fixed. This is my second great experience with Motorcars. I shared my story with friends and expect them to be calling you. I will always be a Motorcars Honda customer. Thanks for a great experience! Marcia More