
Honda of Cleveland Heights
Cleveland Heights, OH
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I have been coming to Motorcars Honda for the last 18 years. I have always worked with Burt Weiss, and he is absolutely THE BEST. Your service department has been absolutely wonderful to me. years. I have always worked with Burt Weiss, and he is absolutely THE BEST. Your service department has been absolutely wonderful to me. More
I am a long time Motorcars customer and don't intend to leave... there is no salesman anywhere like Andrew! He is always friendly and helpful and SUPER responsive. He returns my calls and is sure to answe leave... there is no salesman anywhere like Andrew! He is always friendly and helpful and SUPER responsive. He returns my calls and is sure to answer every question or concern that I have. He takes the time to make sure you are 100% happy with all parts of the deal. The finance team is great, too and the entire Motorcars expereince is FIRST CLASS. Thanks, Andrew and everone at Motorcars! More
I purchased my car (Honda CRV) from Andrew in August 2011 and since then every experience that I have had with my car has been fantistic! From the time that I walked into Motorcars Honda in Cleveland Hts. Oh and since then every experience that I have had with my car has been fantistic! From the time that I walked into Motorcars Honda in Cleveland Hts. Ohio I have had A #1 care and service. I had looked at several different cars but even after I knew I wanted a Honda I still was not sure on what model to purchase. Andrew not only assisted with every detail on the car but he was very easy and kind to work with. I have come back several times to ask minor questions and have always had quality service with a smile. Today I am her for my first A1 service (oil change and tire rotation) and I thought what a great time to say "Thank you" for all the great service that I have received. More
Marcus Capps is the best. He is the antidote to the stereotype idea of a car salesman. He speaks slowly and thoughtfully. He doesn't try to steer you towards any specific car or options. He's knowledge stereotype idea of a car salesman. He speaks slowly and thoughtfully. He doesn't try to steer you towards any specific car or options. He's knowledgeable and well-informed on the car and the services offered by the dealership. If he doesn't know something he's quick to find the answer and communicate it. I expecting buying a car to be a frustrating process but Marcus made it a pleasure. More
Overall great service, Andrew is very knowledgable and thorough when going over the features of various choices, and when going over the car actaully selected thorough when going over the features of various choices, and when going over the car actaully selected More
On November 16,2011 we stopped at Motorcars just to look at a used SOLARA. We were introduced to Rick Hammer who showed us two convertibles, took a test drive and liked the Solara. Rick's friendly and hones at a used SOLARA. We were introduced to Rick Hammer who showed us two convertibles, took a test drive and liked the Solara. Rick's friendly and honest no pressure apprach and above all the knowledge of the car made us decide to by from him rather than in our city 100 miles away and in a different state. The clossing traction was a pleasure, the finance department shopped the interest rate and saved us some money plus pointed out a great warranty. I am 70 years old and probably have purchased over 20 vehicles and would say without reservation it was a real pleasure at MotorCars. It will be my first choice when I'm ready for my next car and if anyone is looking at another car do yourself a favor and see Rick Hammer at MotorCars, you won't be disapointed. More
I came in to the dealer looking for a used car. The salesman was friendly and did not over sell. Probably the best thing was that there was no pressure. He explained all the features and points on the salesman was friendly and did not over sell. Probably the best thing was that there was no pressure. He explained all the features and points on the car. The whole experience was good. More
We were very pleased with Noah. He was friendly and efficient!! We appreciated the steps he took to make sure we were satisfied. THANK YOU to Noah and the service department. efficient!! We appreciated the steps he took to make sure we were satisfied. THANK YOU to Noah and the service department. Gary and Lois Swerdlow More
I came in to have my Honda Civic serviced and met Noah in the showroom. He was personable and funny, and convinced me to take a test drive while I waited. He sold me on the upgraded features to the 2012 Ci the showroom. He was personable and funny, and convinced me to take a test drive while I waited. He sold me on the upgraded features to the 2012 Civic (i.e. eco, ipod dock) and I wanted to convert the two car payments I was currently making to just one lower monthly car payment. I love the gas mileage on the Civic, so I purchased the 2012 Civic. Noah was also very accommodating in coming to my residence to pick up the 2nd vehicle I owned, and also jumping it, because it had been sitting for several months in the garage. Overall, he is a very nice young man, who patiently answers any and all questions you may have. You are lucky to have him at your company. More
Great customer service is worth every extra penny paid. I felt respected, well-informed, fairly treated, and the process was seamless. I have been to a few other local Honda dealerships and I can say that Mo felt respected, well-informed, fairly treated, and the process was seamless. I have been to a few other local Honda dealerships and I can say that Motorcars Honda has a very good culture of customer support. More