Honda of Cleveland Heights
Cleveland Heights, OH
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Marcus Capps is the best. He is the antidote to the stereotype idea of a car salesman. He speaks slowly and thoughtfully. He doesn't try to steer you towards any specific car or options. He's knowledge stereotype idea of a car salesman. He speaks slowly and thoughtfully. He doesn't try to steer you towards any specific car or options. He's knowledgeable and well-informed on the car and the services offered by the dealership. If he doesn't know something he's quick to find the answer and communicate it. I expecting buying a car to be a frustrating process but Marcus made it a pleasure. More
Overall great service, Andrew is very knowledgable and thorough when going over the features of various choices, and when going over the car actaully selected thorough when going over the features of various choices, and when going over the car actaully selected More
On November 16,2011 we stopped at Motorcars just to look at a used SOLARA. We were introduced to Rick Hammer who showed us two convertibles, took a test drive and liked the Solara. Rick's friendly and hones at a used SOLARA. We were introduced to Rick Hammer who showed us two convertibles, took a test drive and liked the Solara. Rick's friendly and honest no pressure apprach and above all the knowledge of the car made us decide to by from him rather than in our city 100 miles away and in a different state. The clossing traction was a pleasure, the finance department shopped the interest rate and saved us some money plus pointed out a great warranty. I am 70 years old and probably have purchased over 20 vehicles and would say without reservation it was a real pleasure at MotorCars. It will be my first choice when I'm ready for my next car and if anyone is looking at another car do yourself a favor and see Rick Hammer at MotorCars, you won't be disapointed. More
I came in to the dealer looking for a used car. The salesman was friendly and did not over sell. Probably the best thing was that there was no pressure. He explained all the features and points on the salesman was friendly and did not over sell. Probably the best thing was that there was no pressure. He explained all the features and points on the car. The whole experience was good. More
We were very pleased with Noah. He was friendly and efficient!! We appreciated the steps he took to make sure we were satisfied. THANK YOU to Noah and the service department. efficient!! We appreciated the steps he took to make sure we were satisfied. THANK YOU to Noah and the service department. Gary and Lois Swerdlow More
I came in to have my Honda Civic serviced and met Noah in the showroom. He was personable and funny, and convinced me to take a test drive while I waited. He sold me on the upgraded features to the 2012 Ci the showroom. He was personable and funny, and convinced me to take a test drive while I waited. He sold me on the upgraded features to the 2012 Civic (i.e. eco, ipod dock) and I wanted to convert the two car payments I was currently making to just one lower monthly car payment. I love the gas mileage on the Civic, so I purchased the 2012 Civic. Noah was also very accommodating in coming to my residence to pick up the 2nd vehicle I owned, and also jumping it, because it had been sitting for several months in the garage. Overall, he is a very nice young man, who patiently answers any and all questions you may have. You are lucky to have him at your company. More
Great customer service is worth every extra penny paid. I felt respected, well-informed, fairly treated, and the process was seamless. I have been to a few other local Honda dealerships and I can say that Mo felt respected, well-informed, fairly treated, and the process was seamless. I have been to a few other local Honda dealerships and I can say that Motorcars Honda has a very good culture of customer support. More
Very attentive and responsive sales associate and other Very attentive and responsive sales associate and other professionals listened to our needs, and responded quickly and accurately. Pricing was stra Very attentive and responsive sales associate and other professionals listened to our needs, and responded quickly and accurately. Pricing was straightforward, and management initiated efforts to find us the best possible price. No pressure was applied when we declined extra options. We also got a fair price on our trade in. We love this dealership for their service, and this is the third Honda we have purchased from them. More
At first I did not believe the reviews I read about At first I did not believe the reviews I read about Motorcars and how different the car buying experience was compared to other dealers. I just bou At first I did not believe the reviews I read about Motorcars and how different the car buying experience was compared to other dealers. I just bought a CRV and it was a very positive and easy experience. Noah Daniel was very professional and very helpful and attentive. Everyone at Motorcars was great! More
Simply the best experience ever for a new car purchase. Simply the best experience ever for a new car purchase. The salesman was as professional as could be. No haggle policy with great price, saved me h Simply the best experience ever for a new car purchase. The salesman was as professional as could be. No haggle policy with great price, saved me hours of wasted time in a dealership. I will return next time. Thanks You Andrew, Your awesome Dan Haring More