Honda of Cleveland Heights
Cleveland Heights, OH
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Gloria provided hassle-free service and made the buying experience very easy. We are extremely satisfied with our vehicle and the service we received. Highly recommend Gloria and Motorcars Honda. experience very easy. We are extremely satisfied with our vehicle and the service we received. Highly recommend Gloria and Motorcars Honda. More
This is the forth car I've purchased from this dealership. Andrew Chiarelli is a very good no pressure salesman. I was able to take my time to get the right car for me. I would recommend this deal dealership. Andrew Chiarelli is a very good no pressure salesman. I was able to take my time to get the right car for me. I would recommend this dealership and Andrew to all looking to buy a car. More
The experience we had at Motorscars Cleveland Heights was the best. We were given one on one attention which was really nice. Rick took the time to make sure everything was done right. We really appreciate the best. We were given one on one attention which was really nice. Rick took the time to make sure everything was done right. We really appreciated all he did to get us the best deal and into the van we now love. I would definately recommend this dealership and Rick Hammer to anyone looking for a new or used car. Thanks again Rick! More
My husband and I were looking for a used Honda, low mileage, certain attributes and of course, for the right price. We found it online and contacted the Motorcars dealership. The response was very pr mileage, certain attributes and of course, for the right price. We found it online and contacted the Motorcars dealership. The response was very prompt and friendly. Ken was honest and up front about our trade in evaluation and we were very encouraged. We live in Pittsburgh so we took a risk driving to Cleveland Heights to "maybe" buy this vehicle. We were pleasantly surprised about the level of customer service Ken provided. He was so friendly and answered all of our questions thoroughly. At all times we felt like he was being totally open about what he could do for us on price and about the vehicle itself. We spent quite a bit of time there working through the financing and also enjoyed our experience with Chuck Riley in the Financing department. We had a couple of challenges using outside financing and the fact that it was a weekend. Both Chuck and Ken worked with us, spent quite a bit of time with us and ultimately we made the decision to buy the Honda Pilot. We are very satisfed and would recommend their dealership to anyone. Thanks again! More
Went to Motorcars Honda because of their "no haggle" pricing policy. The experience was great, and Gloria was a pleasure to work with. It's not a typical hard sell dealership ... will definite haggle" pricing policy. The experience was great, and Gloria was a pleasure to work with. It's not a typical hard sell dealership ... will definitely return and recommend. More
I found Rick to be extremely knowledgeable. He was a tremendous asset in helping us make a decision. His follow up was great as well. Overall, it was a pleasure working with Rick and I would recommend tremendous asset in helping us make a decision. His follow up was great as well. Overall, it was a pleasure working with Rick and I would recommend him to anyone that is looking to purchase a new vehicle. He is very approachable and personable, and was able to answer all of our questions. He's a strong asset to the team at Motorcars. More
As usual, the staff were very helpful and answered all my questions and concerns. Salesperson, Gloria, was especially helpful. Another reason I return to this dealer is the excellent service I have received questions and concerns. Salesperson, Gloria, was especially helpful. Another reason I return to this dealer is the excellent service I have received in my over 20 years of purchasing or leasing cars with Motorcars. Georgiann has always proven to be a wonderful person to deal with in Honda Service. More
Wow - Gloria Shirilla is by far the very best car dealer that I have ever worked with!!!! I have always had very good car buying experiences, but Gloria far exceeded my expectations. She combines excellenc that I have ever worked with!!!! I have always had very good car buying experiences, but Gloria far exceeded my expectations. She combines excellence in professionalism with the kindness one receives from a good friend. I walked in cold to the dealership just to test drive several different models. It was my good luck that day that a manager directed me to Gloria. She very quickly determined what I was looking for and narrowed my focus to several vehicles to consider so I wouldn't feel overwhelmed by the choices. We test drove the vehicles and had some wonderful conversations during the rides - which made it that much more fun for me! With Gloria's vast experience and innate understanding of people, she chose one car in particular for my first test drive and that was the perfect car for me! I purchased a Certified Honda with all the bells and whistles for a terrific price! I had done my homework and knew it's value thinking I'd have to haggle over the price. But it was so wonderful not to have to negotiate the price!!!!! Gloria made the entire experience so easy and fun for a change! She was extremely attentive to all my needs and went out of your way to be certain that all my questions were answered and the smallest details were handled quickly by herself and by the service department. She even sent me a wonderful pie recipe! I drove away feeling that I had made a friend. I will be telling everyone I know to buy their next car from Motorcars Honda and to be certain to ask for Gloria Shirilla because she's the very best!!!!! More
My name is Nathalie Boswell. I was having a very hard time with my Civic I shared with my daughter. It was hard for me to get in and out of and was hard to adjust the mirrors and locks. The payment was a time with my Civic I shared with my daughter. It was hard for me to get in and out of and was hard to adjust the mirrors and locks. The payment was alright but the car no longer worked. I was called by Noah Daniel, who told me he could help me get a Accord, and lower my payments. Now I have a car I love and pay less then I did on the Civic. I am very pleased. I think Noah is a good man and I wanted to write this as a thank you. More
Noah was very attentive and helpful. He was willing to meet my time constraints for completing the deal. He was also very prepared for our meeting. He went over everything very clearly with me and has s meet my time constraints for completing the deal. He was also very prepared for our meeting. He went over everything very clearly with me and has since followed up several times. I am very pleased with my transaction with Noah and Motorcars. More