
Honda of Cleveland Heights
Cleveland Heights, OH
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I have been buying cars from Andrew for over 20 years--he is the most honest, caring nicest and knowledgeable sales person i have ever met--!!-- Here is an example-- I told my fiancee Beth about Andrew-- is the most honest, caring nicest and knowledgeable sales person i have ever met--!!-- Here is an example-- I told my fiancee Beth about Andrew-- We purchased a 2006 CRV--something was wrong with the tires--he volunteered to come to our house not only once but 2 times-- to pick up the car and drop it off at our house. The first time brought it to the Honda mechanic, to find out what was wrong--then the next week--picked it up again and dropped it off at the house--after he got honda to put 2 brand new tires on the car--!! i would say this is is going WAY out of the way for a customer--Talk about customer service-- Please do yourself a vafor--look Andrew up if you want a car--!! Thanks Jimiller More
I have purchased several cars over the years from this dealership, but more specifically, from Gloria Shirilla. She is absolutely amazing and if it weren't for her I might have looked elsewhere. I live ve dealership, but more specifically, from Gloria Shirilla. She is absolutely amazing and if it weren't for her I might have looked elsewhere. I live very far from this dealership, but Gloria makes it worth the trip to come back when I am looking for a new vehicle. Thanks!! More
Excellent service! Love my new Honda! Thanks Andrew!! Excellent service! Love my new Honda! Thanks Andrew!! Andrew made sure that we wanted we were able to get - extremely happy with his service and Excellent service! Love my new Honda! Thanks Andrew!! Andrew made sure that we wanted we were able to get - extremely happy with his service and patience! Worth coming from West side to come to have good service with Andrew! We will continue to come back! More
Andrew was great! He offered a very competitive price, and answered our questions patiently without a complaint. He even helped to connect our Bluetooth phone to the new car before we left the dealership and answered our questions patiently without a complaint. He even helped to connect our Bluetooth phone to the new car before we left the dealership. We highly recommend Motorcars Honda and Andrew Chiarelli. More
Andrew combined professionalism, efficiency and an easygoing manner into a sales technique that inspired confidence and reduced the anxiety of leasing a new Honda CR-V. He encouraged my wife and me to easygoing manner into a sales technique that inspired confidence and reduced the anxiety of leasing a new Honda CR-V. He encouraged my wife and me to ask questions about the car and the lease agreement and made several telephone both to facilitate the transaction and to look for the best deal. He patiently reviewed every important feature of the car before I drove it out of the dealership as a very satisfied customer, who plans to to do business with him in the future. Larry Jacobs More
Gloria is a great salesperson, my family has bought several cars from her and she has not failed us yet. Gloria does everything she can to get you a car that reasonable within your budget. Gloria also several cars from her and she has not failed us yet. Gloria does everything she can to get you a car that reasonable within your budget. Gloria also is very personalble and friendly and takes care and interest in her customers. I think Gloria is a great salesperson. More
i recently bought a new car from Motorcars Honda. I dealt with gloria and had a great experience. She never pressured me and was fun to work with. She made sure I could afford my payment I felt very co dealt with gloria and had a great experience. She never pressured me and was fun to work with. She made sure I could afford my payment I felt very comfortable working with her. Kevin also made sure I got a fair price for my trade in. Thank you Gloria for a great car buying experience. I will definetly come back and also will send my friends and family to you. You Rock!!!! More
I highly recommend Andrew Chiarelli. He is an outstanding salesman. Andrew is an excellent listener and helps you find a car that meets your needs and budget. He goes the extra mile. Andrew ha outstanding salesman. Andrew is an excellent listener and helps you find a car that meets your needs and budget. He goes the extra mile. Andrew has helped schedule my service appointments. A good friend of mine purchased a car based on my recommendation. She was very pleased with the experience and loves her new Honda CR-V. I would recommend Andrew without reservation. More
I have bought two Honda CRV's through Andrew Chiarelli at Motorcars Honda. The second one I bought because I had an accident and totaled the first. I was so upset and didn't know what to do so I called And Motorcars Honda. The second one I bought because I had an accident and totaled the first. I was so upset and didn't know what to do so I called Andrew. He was so nice and helpful. He took care of everything at a time when I was under a lot of stress and helped me find a car in my price range that I like. He even drove the car to where I live in New York and rented a car to get back home to Cleveland. Andrew goes above and beyond and I trust that he will make sure that I purchase a car in excellent condition. The next time I need a car I will buy one from Andrew at Motorcars Honda! More
I have bought many cars over the last 40 years and I must say this experience was completely different. It was much better than I would have expected or imagined. Ken was great! He respected my time and actu say this experience was completely different. It was much better than I would have expected or imagined. Ken was great! He respected my time and actually listened to me. He helped me selectthe right car for my needs, answered all my questions and then gave me a fair, bottom line price without having to negotiate or ask to speak with the manager. All in all it was, I can't believe I am saying this, a pleasurable experience. Thanks Ken, I will be back. More