Honda of Cleveland Heights

We had been searching online for a 2011 Honda Odyssey and We had been searching online for a 2011 Honda Odyssey and finding few, as they are just coming off lease. After a negative experience at a different We had been searching online for a 2011 Honda Odyssey and finding few, as they are just coming off lease. After a negative experience at a different dealership a great distance from our home, we were pleased to see a listing at Motorcars Honda, as the dealership is 40 minutes from our home. We researched the vehicle online, including the free Autocheck from Motorcars, and noticed the links to positive ratings posted on the Motorcars website. Reading these reviews, all positive, we saw several sales names coming up repeatedly, with the most frequent being Andrew Chiarelli. We called the dealership (open til 8pm!) and specifically asked for Andrew to see if the vehicle was still available and arrange for a test drive. Imagine our dismay when we heard it had sold (in less than 24 hours) and imagine our surprise when Andrew called back within 10 minutes to let us know he had found a 2012 for the same price at Motorcars Toyota, directly across the street. The vehicle was waiting at Motorcars Honda when we arrived for the test drive, and Andrew was expecting us. We drove and loved the vehicle, but never felt pressure from Andrew to force a sale. He helped us to see all the assets of the vehicle, and helped us to figure out how to finance it once we'd decided to purchase. Both Andrew and the finance associate from Motorcars Toyota (Matt) stayed over an hour and a half late to complete the process, and we drove home in the new van. Andrew even arranged to come to our home the next week (the purchase being just before Easter) to spend more time showing us the details of the vehicle. Further arrangements were made, by Andrew, to get us the headphones and extra keys not present at time of purchase ( he noticed - we had no idea). All in all, a pleasant transaction in a pleasant environment resulting in a superior vehicle. Kudos to Andrew, Motorcars Honda, and Motorcars Toyota! More

Gloria was great to work with. The experience was very good, I didn't feel pressured and she was able to match me with the car I was looking for! Thanks, Gloria! good, I didn't feel pressured and she was able to match me with the car I was looking for! Thanks, Gloria! More

I bought my first new civic from Gloria at motorcars and am very happy with it. She was very informative and a pleasure to work with. It took a while to get the paperwork done because it was quite busy but am very happy with it. She was very informative and a pleasure to work with. It took a while to get the paperwork done because it was quite busy but it was worth the wait. I love my honda More

Gloria did a great job in helping me select a used car. I Gloria did a great job in helping me select a used car. I came in to look at a high mile Camry and ended up going home in a 2007 Camry with lower mil Gloria did a great job in helping me select a used car. I came in to look at a high mile Camry and ended up going home in a 2007 Camry with lower miles at the same payment. I could not be happier with my new car. I am very grateful to Gloria for her help. More

I HAD A WONDERFUL EXPERIENCE, THANKS TO GLORIA AND EVERYONE WHO WAS THEIR TO HELP ME.. AND I'M SO HAPPY AND BLESSED. THANK YOU SO MUCH . PLEASE KEEP IN TOUCH EVERYONE WHO WAS THEIR TO HELP ME.. AND I'M SO HAPPY AND BLESSED. THANK YOU SO MUCH . PLEASE KEEP IN TOUCH More

We recently purchased a Honda Accord, our third Honda from Gloria!! She is great! She knows her products and works hard to make you comfortable with your purchase and get you anything you want. We will from Gloria!! She is great! She knows her products and works hard to make you comfortable with your purchase and get you anything you want. We will definitely visit Gloria again for our future vehicle needs. More

I purchased a car from motorcars Honda a few days back and had a great experience. Gloria was very professional and great to work with. Even though my situation was a bit challenging she made sure I felt and had a great experience. Gloria was very professional and great to work with. Even though my situation was a bit challenging she made sure I felt comfortable. We looked at a few different cars and she was kind enough to go over all the service records with me in order to make a good decision. I love my new car and will definitely do business with her again. Thank you for the great customer service. More

It was truly a great experience. The sales associate was very knowledgeable and helpful. He helped answer all questions that I had regarding upgrading my honda civic and informed me of what options that I h very knowledgeable and helpful. He helped answer all questions that I had regarding upgrading my honda civic and informed me of what options that I had. More

Grade A plus at Honda Motorcars! They put the customer first. Sales reps don't your time with info you don't care about. They spend time knowing your needs and covering the details that are important to y first. Sales reps don't your time with info you don't care about. They spend time knowing your needs and covering the details that are important to you. I highly recommend the dealership - the car speaks for itself! More

I believe that the process that I went through was actually enjoyable. This is the first time that I was able to speak openly, I didn't feel like information was being hidden from me and all of my opt actually enjoyable. This is the first time that I was able to speak openly, I didn't feel like information was being hidden from me and all of my options were clearly in front of me. thank you. More