Honda of Cleveland Heights

The first time I walked into Honda Motorcars, I was greeted by a gentleman who had a warm smile, peaceful disposition, firm handshake and kind eyes. That man was Joey B. who made the entire transactio greeted by a gentleman who had a warm smile, peaceful disposition, firm handshake and kind eyes. That man was Joey B. who made the entire transaction painless! He not only made me feel welcomed by offering coffee, sodapop, cookies and fresh popcorn, he literally took care of everything himself for me. All I needed to do was sign the paperwork and off I went in my new car. The dealership itself is top-notch! Every single person I've encountered from the sales to the service departments has a smile, is very friendly and professional. The showroom and the dealership's restroom facilities are impeccably clean. The dealership is constantly improving and expanding to suit the needs of their customers. While my car was in the service department, they effortlessly provided me with a rental for the day. Superior customer service, competitive pricing and hassle-free sales are just a few reasons I come back to Honda Motorcars. I'm on my second car now with Joey B. by my side every step of the way! Thank you all!! R. Grieco More

Andrew came to my home in Brunswick last week to bring my KIA in for service. It was having a problem with the "Check Engine" light coming on and stalling. I brought it to the KIA dealer and other service ce KIA in for service. It was having a problem with the "Check Engine" light coming on and stalling. I brought it to the KIA dealer and other service centers and each time I got a different problem and the cost was WELL over $1,000. I called Andrew, and I did not buy my car from him ......But I have known him for over a year now and I trust his opinion. He brought the cat back and it was a $300 fix, an air mass meter???? What ever that is???? Thank you Andrew and Honda service for fixing my car, I guess Angie in service was the writer and Elmer Jr was the TECH that fixed the problem.......I recommend Andrew and Honda service for your next car or your current cars fix no matter what the brand........ More

Ken Rainey, was the sales person that worked with me on the purchase of a used Jeep wrangler. Ken was very friendly and helpful and me the sales process go quickly and and painlessly. He was also extreml the purchase of a used Jeep wrangler. Ken was very friendly and helpful and me the sales process go quickly and and painlessly. He was also extremly helpful when in less than 25 hours the check engine light came on in the Jeep. Even though the Jeep was purchased As-Is, Ken had the service department repair my Jeep with no cost to myself. I would highly recomend Ken Rainey to anyone looking to purchase a new or used vechicle from Motorcars Cleveland. More

I had the pleasure to work with Ken Rainey on the purchase of my new 2013 Honda CR-V. Ken is an expert in his field! Originally I was looking for a used CR-V. Ken showed me how I could leverage t purchase of my new 2013 Honda CR-V. Ken is an expert in his field! Originally I was looking for a used CR-V. Ken showed me how I could leverage the equity in my Honda Element as well as Honda incentives to purchase a brand new vehicle and end up paying less per month!!! Most of our conversations were via email or text which is very convenient for me as I am always on the road. Then, to top it all off, he had one delivered to me to test out for a day. I can't believe how simple and nice this process was. The finance office was a breeze as well. Noah got me in and out of that office faster than I ever thought possible with no surprises! I would recommend this dealership without hesitation! Ask for Ken Rainey!! More

Andrew helped surprise my daughter with her first car and this experience will last a life time. He made her feel like a superstar with the party lights and her car waiting on her arrival. Thanks Andrew, you this experience will last a life time. He made her feel like a superstar with the party lights and her car waiting on her arrival. Thanks Andrew, you're truly the best! More

This was the most amazing car buying experience ever. I walked in and told Brian Gates exactly what I wanted. (Price included) and I walked out with the keys to my new Honda fit a little after and hour wit walked in and told Brian Gates exactly what I wanted. (Price included) and I walked out with the keys to my new Honda fit a little after and hour with exactly the price I wanted. I will come see Brian and reccomend him to anyone who wants to get in and out quickly with exactly what they want from a very nice, honest guy! More

This was the most pleasant car buying experiences we have had in many years. Andrew was extremely knowledgeable and informative, but he let the car sell itself and we didn't feel any pressure. We would be v had in many years. Andrew was extremely knowledgeable and informative, but he let the car sell itself and we didn't feel any pressure. We would be very happy to return and buy our car from Andrew. More

This will be our third auto purchased from Motorcars. Our latest purchase was a challenge. The 2013 Honda Accord we wanted was very difficult to find. The crew I was working with never gave up. Their Our latest purchase was a challenge. The 2013 Honda Accord we wanted was very difficult to find. The crew I was working with never gave up. Their determination just proved to me that Honda Motorcars is the best dealership in Ohio. I was very happy with the entire process and was very impressed with the service I received. I would highly recommend Honda Motorcars to anyone who is looking to purchase a vehicle. More

Rick Klimkowski let me know that my lease was near its expiration date and invited me to visit Motorcars and discuss my options. I was so pleased that Rich had contacted me to begin the process of moving expiration date and invited me to visit Motorcars and discuss my options. I was so pleased that Rich had contacted me to begin the process of moving to a new vehicle. Rich was most hospitable and did everything he could to make the experience a comfortable one. He gave the the opportunity to test drive the 2013 Civic (my car of choice); and was most thorough in outlining all of the car's special features. Rich assisted me in selecting the color; and when I was uncertain about one of the metallic shades he made certain to find a vehicle in crimson to help in making my decision. Rich even had the car washed so I could truly see its quality. The crimson Civic was beautiful and my choice was then clear. Although Rich explained that I could drive my new lease vehicle home that evening, he said it would be fine if I needed time to consider the matter. I opted to take my new car home that evening and Rich quickly initiated the process so that everything would proceed smoothly. Rich made certain I had a snack and something to drink as it was nearing dinner time. I appreciated that he phoned my insurance company; and within a short period of time I had a temporary insurance validation faxed to me to use until my permanent card arrived. I went home for a few minutes while the car was being prepped; and when I returned my new Civic was nearly ready to "hit the road". While I was signing the necessary papers with Matt (who was very courteous and pleasant) Rich was transferring my plates and later assisted me in moving items from my 2010 Civic to my new vehicle. And although it was nearly closing, Rich spent time programming the menu items, setting my favorite radio stations, and helping me to activate the blue tooth feature. I returned the next day to return my other set of keys for the 2010 model and once again Rich was gracious and treated me like an old friend. He has also offered me, should a get a new cell phone, to help me connect it to the Blue Tooth. I would also like to offer a brief shout out to Brian Zent who inspected my 2010 Honda and answered some of my questions. He was most helpful. I would add that everyone at Motorcars Honda Cleveland Heights is wonderful and the entire staff makes me feel right at home. In short Motorcars Honda Cleveland Heights is fortunate to have such an energetic, courteous, and knowledgeable employee in Rich Klimkowski. I rate him very highly and would refer others to Rich and to Motorcars Honda. Thanks Rich for a really pleasant experience. And I love my new Civic. Judy Cetina More

Kudos to Marcus Capps (and Brian Zent) for an incredible experience in helping me purchase my 2013 Civic. I have been a loyal customer of Motorcars for a long time and will continue to do so in the future. experience in helping me purchase my 2013 Civic. I have been a loyal customer of Motorcars for a long time and will continue to do so in the future. More