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Honda of Cleveland Heights

Cleveland Heights, OH

4.6
3,216 Reviews
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2953 Mayfield Rd

Cleveland Heights, OH

44118

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Showing 3,216 reviews

May 12, 2021

Very nice atmosphere. The customer service was phenomenal. Everyone was nice and very helpful. I really like how everyone was willing to help get approvals for cars. More

by Tajuanarenee7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophal Yan
May 12, 2021 -

Honda of Cleveland Heights responded

Thank you, Tajuanarenee7, for such an amazing review! We cannot think of anything else that excites us more than to hear that we have made our customers happy. We hope to have earned your business in the future!

May 11, 2021

Wendy, you have been great in assisting me getting the Odyssey! Patient, informative, following up repeatedly to ensure best customer experience possible. The whole process was extremely smooth and easy! More

by Sai Ramesh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delano, Wendy McPherson
May 12, 2021 -

Honda of Cleveland Heights responded

Thank you for sharing your experience with us, Sai Ramesh! We could not be happier that you enjoyed your experience here at our dealership and that Wendy was there to provide you with such exceptional service! Thank you again, and congratulations on your new vehicle!

May 10, 2021

Wendy was so awesome to work with! She is friendly, funny and very knowledgeable about the vehicles. She answered every question I had and didn't pressure me at all. She worked with me to be able to More

by stephaniek2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy McPherson
May 11, 2021 -

Honda of Cleveland Heights responded

Wow! Thank you for leaving this amazing review, stephaniek2! Wendy, CJ, and our team take customer service very seriously, and we are thrilled to hear that you received an excellent sales experience! We hope to serve you again in the future!

May 07, 2021

The customer service was excellent. Every question I had was answered throughly and every piece of information regarding the purchase was explained throughly as well! More

by Alyese Carroll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cierra Mcnickles
May 08, 2021 -

Honda of Cleveland Heights responded

Thank you for the five-star feedback, Alyese Carroll! We strive to provide a knowledgeable and stress-free service to our customers, and we are happy to hear that our team was able to deliver that to you. Please visit us if you require automotive assistance!

May 06, 2021

Excellent customer service and answered ALL our questions. Picking up our new Pilot was quick and easy. Mark was professional and easy to work with. Highly recommend. More

by reeder22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rice
May 06, 2021 -

Honda of Cleveland Heights responded

Thank you for your recommendation and five-star rating, reeder22! We are more than happy to provide a knowledgeable customer experience for all of our guests. We certainly look forward to serving you in the future!

May 05, 2021

I have been a Foundation Honda loyal customer for over 20 years, yet two days ago when trying to buy a new car I found out my "sales-friend" was no longer there. I asked my Service person for a "best recomme More

by Colombia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophal Yan
May 06, 2021 -

Honda of Cleveland Heights responded

Wow, thank you for leaving this fantastic review, Colombia! Sophal and our team strive to provide an excellent five-star experience for all of our guests, and we are grateful for allowing us to assist you in making your daughter's birthday extra special! We look forward to assisting you with all your future automotive needs.

May 05, 2021

They worked to put us in the vehicle we wanted, right color, and delivered it 2 hours away to us. Can't say enough good things about Foundation Honda and their staff. Thank you Ray Hall!! More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hall
May 06, 2021 -

Honda of Cleveland Heights responded

Thank you for taking the time to leave an AWESOME review, Tom! We are thrilled to hear that Ray and our team efficiently assisted you and that you received exactly what you wanted! Please visit us if you require any automotive assistance in the future.

May 04, 2021

Sophal Yan is extraordinary. Personable, professional, knows, expeditious / all the things you want when purchasing a new car. He is “at your service” from the time you walk in, through the transfer of al More

by Debi B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophal Yan
May 05, 2021 -

Honda of Cleveland Heights responded

Your kind words mean a lot to us, Debi B.! We appreciate your feedback and are happy to hear that Sophal was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We certainly do look forward to assisting you with your future sales and service needs.

May 04, 2021

Sophal, Derrick, the GM and the finance guy. One word. Amazing! But a special thank you to sophal for starting it all! 100/10 dealership I flew out from Texas just to come here and I’m not disappointed More

by Amar Adawi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophal yan
May 05, 2021 -

Honda of Cleveland Heights responded

We appreciate you for taking the time to give our dealership such an excellent star rating, Amar Adawi! It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with your vehicle, please feel free to let us know!

May 04, 2021

I would like to say thank you to Cervonti Brown for being very respectful and considerate and of what I wanted I needed we neejbxvbvjzjvcjd more like you.😃 More

by Vina
Friendliness
Recommend Dealer
Yes
Employees Worked With
CJ Mayle
May 05, 2021 -

Honda of Cleveland Heights responded

We appreciate your feedback and five-star review, Vina! Cervonti and CJ take customer service seriously, and we are ecstatic to hear that they provided you with an excellent experience at our dealership! Please visit us for your future automotive needs.

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