
Honda of Cleveland Heights
Cleveland Heights, OH
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We worked with Andrew on our second lease and couldn't be more pleased with our service and the car. Great experience, Andrew was wonderful! couldn't be more pleased with our service and the car. Great experience, Andrew was wonderful! More
My wife and I purcahsed a Honda from Andrew a few years back. We enjoyed his professionalism and personality so much that we decided to go back to Honda for our second car. We weren't sure a Honda would be back. We enjoyed his professionalism and personality so much that we decided to go back to Honda for our second car. We weren't sure a Honda would be the best fit for us initially, but it truely was our relationship with Andrew that brought us back to Honda Motorcars, and he did everything he could to get the best car for us and it turns out the Pilot had everything we wanted and for a great price. He is a pleasure to work with and we will continue to go to Andrew and the Honda Motorcars dealer when purchasing a car before we go anywhere else! After leasing / puchasing upwards of ten cars in my life this has been the best experience, twice now, from start to finish. More
Andrew linked my new wireless phone to my Crosstour Bluetooth system. He was friendly, patient,instructive,professional,and knowledgeable. He made sure I understood the procedures and the steps necess Bluetooth system. He was friendly, patient,instructive,professional,and knowledgeable. He made sure I understood the procedures and the steps necessary for me to access the system for future inputs..His assistance in this endeavor is greatly appreciated.Andrew is an outstanding representative of the Honda sales team. He makes a positive impact on customers. Andrew enhances this dealerships reputation for superior customer care and service. More
This is my first time buying a car from Motorcars Honda, I was in desperate need of a new car, and Andrew Chiarelli helped me find a car that I liked, and best fit my needs. He was kind, understanding, and I was in desperate need of a new car, and Andrew Chiarelli helped me find a car that I liked, and best fit my needs. He was kind, understanding, and knowledgeable, everyone I met at Motorcars was friendly and knowledgeable, and that means a great deal. I would recommend Andrew when purchasing a car, he's great, and he made my shopping experience great. Thanks Andrew, and I love my new Honda Civic!!! More
I was unexpectedly in the market for a new car. Ken Rainey made the process so easy!! I am so happy with my new CR-V!!! I have always used Motorcars for my service but this is the first car I have pu Rainey made the process so easy!! I am so happy with my new CR-V!!! I have always used Motorcars for my service but this is the first car I have purchased from them and it will not be the last. Thank you so much!! More
Andrew was fantastic! He was so helpful, friendly, and efficient. I would recommend this dealership, and Andrew specifically, to anyone. Everyone I encountered was professional and courteous. efficient. I would recommend this dealership, and Andrew specifically, to anyone. Everyone I encountered was professional and courteous. More
I gave a five for customer service because he made a Very genuine human connection. Good listening and then providing for my needs beyond my expectations. I gave a 5 for quality of work because he went genuine human connection. Good listening and then providing for my needs beyond my expectations. I gave a 5 for quality of work because he went beyond the call of duty...he went out of his way to accurately understand my needs and then offer multiple ways to fill them. He delivered consistently by bringing in members of his team to support his efforts to give me good and seamless service. He was able to accurately anticipate and fill my needs while never losing sight of my limited time to spend deciding between three manufacturers and 6 models. 5 for friendly because of his authenticity and integrity. He earned my trust by sharing his own lived truth. I even felt comfortable enough to have my wife return on her own to close the deal. That never happens.......but it did with Andrew. 5 for overall experience because from the greeting to the hand shake he was totally present and engaged with service...amazing. 5 for price because the value was there for the dollar when making comparison on safety, technology, engineering, versatility and quality. More
This is the fourth Honda I've leased from Andrew Chiarelli at Motorcars Honda, my last three other-brand cars having been leased through other dealerships. With my current lease ending soon, I deci Chiarelli at Motorcars Honda, my last three other-brand cars having been leased through other dealerships. With my current lease ending soon, I decided I wanted to get back into an SUV. I did my research and decided a Honda CRV was the way to go. So, without hesitation, I contacted Andrew. I knew I could trust him and that he'd give me a fair deal ... I didn't even bother shopping around! As I anticipated, he did not let me down and I picked up my new CRV the following week. Whether you're a new or a longstanding customer, Andrew will treat you fairly, and with respect and patience. And he knows his product! Also, the staff at Motorcars Honda is a friendly, knowledgeable bunch ... this is not a cut-throat dealership with dealers trampling each other to "get the sale." Five stars all the way! More
I bought Honda Accord 2013 from Motorcars, Cleveland-OH. Sales person Andrew is very friendly. I got test drive of all the cars I had opted for and finally I got my car. I visited the showroom multiple time Sales person Andrew is very friendly. I got test drive of all the cars I had opted for and finally I got my car. I visited the showroom multiple times and I was always welcomed and I got all my queries clarified. This is a good place to buy a car and I recommend it. More
We have purchased our last three vehicles from Motorcars Honda. I always contact Andrew directly when looking for a used car. For the last few months, Andrew had been looking for a quality used car for my Honda. I always contact Andrew directly when looking for a used car. For the last few months, Andrew had been looking for a quality used car for my son's first car. We had given him some specifications and the desired price range. It took a while, but we finally found (and bought) the perfect car. Andrew showed us only the cars that matched our request, and the quality of each was superb. He kept our interests in mind, and did not flood us with calls about cars that were not apropriate. I stongly recommend Andrew Chiarelli when looking to purchase a used car. He has been "spot on" for us three times now! You cannot ask for more. More