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Honda of Cleveland Heights

Cleveland Heights, OH

4.5
3,162 Reviews

2953 Mayfield Rd

Cleveland Heights, OH

44118

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Showing 3,162 reviews

March 31, 2021

Everyone friendly, knowledgeable, and helpful. I already loved my Honda that I traded in but my new one is even more awesome since it is brand new and I love that it is white - love the sun roof and opened More

by joanmariew.wilson45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria Shirilla, Contrell Alford
Apr 01, 2021 -

Honda of Cleveland Heights responded

Thank you for writing this great review, joanmariew.wilson45! It is of utmost importance that our guests leave our dealership confident they made the right decision. We are happy to hear about your positive experience with us. Congrats on your new vehicle!

March 30, 2021

Mark Rice was great. Very friendly and answered my questions knowledgeably. He followed up with me a few days later to see how everything was going with the vehicle. All the staff I encounter was grea More

by dukesson3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rice
Mar 30, 2021 -

Honda of Cleveland Heights responded

We appreciate you for taking the time to give our dealership such an excellent star rating, dukesson3! It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with your vehicle, please feel free to let us know!

March 30, 2021

My experience with the dealership has been good. I've never had difficulty getting a quick appointment. The services have been excellent. And Gloria Shirilla, Senior Sales Consultant, has always been st More

by LAW4Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria Shirilla
Mar 30, 2021 -

Honda of Cleveland Heights responded

Thank you so much for taking time out of your day to share your experience with everyone, LAW4Me. We believe in attentive and professional customer service, and we're glad that our team made such a great impression on you.

March 28, 2021

When I entered the dealership Mark Rice greeted us with a friendly smile and assisted me with finding my perfect SUV. Mark was very patient answering all questions, was very helpful and knowledgeable explai More

by lisi106
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Rice
Mar 29, 2021 -

Honda of Cleveland Heights responded

We appreciate your review and five-star rating, Lisi106! We are glad to hear that you were pleased with the service you received from Mark, and we certainly do look forward to serving you again for your future automotive needs. Congrats on your new CR-V!

March 26, 2021

This was my first time leasing a Car from Foundation Honda, two previous car one leased and one purchased was with the former Motor Card Honda. All were very pleasant experiences. But I have to say thi More

by cap_thom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Dewer, Vernell Ivy
Mar 27, 2021 -

Honda of Cleveland Heights responded

Thank you, cap_thom! We love hearing from happy customers! We know that buying a car is an important decision, and it is awesome to know that Evan assisted you in such an efficient manner. Please feel free to contact us if you have any questions about your new vehicle.

March 23, 2021

I had a very pleasant experience at this dealership. My salesman, Sophal Yan, was knowledgeable, patient, and incredibly personable, all of which are things I immensely appreciated since this was my first More

by jackson.eric64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophal Yan
Mar 24, 2021 -

Honda of Cleveland Heights responded

Thank you for the recommendation and for sharing your experience with us, jackson.eric64! It is great to know that Sophal was able to provide you with a knowledgeable service experience. Please feel free to call or stop by if there is anything else we can do to help you.

March 22, 2021

Mark Price is very patient and funny man who takes care of his client in a timely manner. Have very good knowledge of all the cars. More

by hightot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark,Price
Mar 22, 2021 -

Honda of Cleveland Heights responded

Hightot, we are thrilled to see you had a great experience. Thank you very much for your feedback and we hope to work with you more in the future.

March 22, 2021

This was the best experience I have had at any dealership! I contacted Wendy on a Thursday. Set up an appointment for Saturday and come in that day and a few hours later I left with a brand new ca More

by Brittney K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris-Finance, Wendy McPherson
Mar 22, 2021 -

Honda of Cleveland Heights responded

Wow, thank you, Brittney K., for such an amazing review! We cannot think of anything else that excites us more than to hear that we have made our customers happy. Wendy, Chris, and our team take customer service very seriously, and we are thrilled to know that you are satisfied with our services. Please let us know if there is anything else we can do for you.

March 19, 2021

Honestly, Sophal was the best part of the experience because he was always willing to answer questions and wanted to make sure I was comfortable with all of the proceedings. There was a slight mix-up in More

by Kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophal Yan
Mar 19, 2021 -

Honda of Cleveland Heights responded

Thank you for the awesome feedback, Kyle! Sophal and Charles take customer service very seriously, and I am thrilled to know that you are satisfied with their services. Please let us know if there is anything else we can do for you.

March 18, 2021

I was extremely satisfied with my visit with CEEZ at foundation Honda she was very professional and stayed on top of things! Thank you so much! More

by jessicajohnsonjj06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cierra McNickle
Mar 19, 2021 -

Honda of Cleveland Heights responded

We really do appreciate your feedback, jessicajohnsonjj06! We love hearing from our customers, and thank you for choosing us for your automotive service needs. We hope that if you require automotive assistance in the future, you will not hesitate to reach out to us.

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