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Honda of Cleveland Heights

Cleveland Heights, OH

4.5
3,162 Reviews

2953 Mayfield Rd

Cleveland Heights, OH

44118

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Showing 3,162 reviews

April 17, 2021

I would like to give shout outs to Gloria and Mr Cool himself Sophal for helping me get my brand new Accord! Thanks for making my experience a enjoyable one looking forward to doing business with you in More

by Augustusleo8775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophal Yan, Gloria Shirilla
Apr 19, 2021 -

Honda of Cleveland Heights responded

Thank you for taking the time to leave this review means a lot to us, Augustusleo8775! A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs!

April 16, 2021

We had a great experience at Foundation Honda when purchasing our beautiful 2019 Honda Pilot EXL - with the help of salesperson extraordinaire - Wendy McPherson. The test drive, info sharing, and fina More

by jillhopkins53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy McPherson
Apr 17, 2021 -

Honda of Cleveland Heights responded

Thank you for taking the time to share with us, jillhopkins53! Our goal is to ensure a painless and enjoyable purchasing process for each of our customers. We are happy to read that you found what you wanted efficiently. Please remember that we are always here to assist you with any future auto needs! Congrats on your new 2019 Honda Pilot EXL!

April 15, 2021

I just worked with Evan to get signed up for a lease of a 2021 CR-V the other day and he was great. Starting with great communication back and forth whenever I had questions, to the final signature on the More

by MichaelKadlub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Dewar
Apr 15, 2021 -

Honda of Cleveland Heights responded

Thank you for taking the time to inform us of your positive experience, MichaelKadlub! We are sincerely pleased to know that Evan's efforts have made a difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand!

April 13, 2021

I just purchased a car for my daughter the other day (2018 Honda Civic-EX) from Foundation. Sophal was great to work with throughout the sales process. Friendly, knowledgeable, low/no pressure. The same More

by jayziebro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophal Yan
Apr 14, 2021 -

Honda of Cleveland Heights responded

Thank you for the awesome feedback and your family’s patronage to our dealership, jayziebro! Our team takes customer service very seriously, and we are thrilled to know that you are satisfied with our services. Please let us know if there is anything else we can do for you!

April 08, 2021

Wonderful experience, Wendy was phenomenal and funny! I am an extremely happy customer. Appreciation is a valued component here at this dealership. Thanks for everything! More

by Sir.eel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy McPherson
Apr 08, 2021 -

Honda of Cleveland Heights responded

Thank you for the recommendation and for sharing your experience with us, Sir.eel! We could not be happier that you enjoyed your experience here at our dealership and that Wendy was there to provide you with such exceptional service!

April 07, 2021

Solid place, honest as it gets out of car sales. Got a solid lease at a good rate. Highly recommend to anyone new to leasing, as I was. Came in with an ‘05 Accord and left in a ‘21 Civic! The sales g More

by BrandonG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Levy, Charles Mayle
Apr 08, 2021 -

Honda of Cleveland Heights responded

thank you for taking the time to write this fantastic review, BrandonG! Our team works extremely hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again!

April 06, 2021

Simply put: WOW! Foundation Honda has been servicing my Honda Civic--originally leased in my home state--prior to moving to Cleveland. The service has always been fantastic, but I was truly blown away when More

by JZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy McPherson
Apr 07, 2021 -

Honda of Cleveland Heights responded

Your kind words mean a lot to us, JZ! We appreciate your feedback and are happy to hear that Wendy was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We certainly do look forward to assisting you with your future sales and service needs!

April 04, 2021

My experience was great I was able to leave with a brand new 2021 Honda Civic in a beautiful color Cierra was very helpful and I am happy with my overall experience More

by Jamesha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cierra
Apr 05, 2021 -

Honda of Cleveland Heights responded

We appreciate your review, Jamesha! We are glad to hear that you were pleased with the service you received from our team, and we certainly do look forward to serving you again for your future automotive needs. Congrats on your new Honda Civic!

April 03, 2021

My experience with Honda was exceptional. I went in knowing exactly what I wanted, which made the process go faster and smoother. I would definitely recommend! More

by jakesha15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rice
Apr 03, 2021 -

Honda of Cleveland Heights responded

Thank you for the recommendation and for sharing your experience with us, jakesha15! We could not be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again!

April 02, 2021

My experience was great. I would recommend anyone to go there. The process was pretty fast and I love my SUV. Cierra answered all of my questions and I got exactly what I asked for. More

by Rasheikap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cierra, Jada and Charles
Apr 02, 2021 -

Honda of Cleveland Heights responded

Thank you for taking the time to share with us, Rasheikap! The Foundation Honda team's goal is to ensure a painless and enjoyable purchasing process for each of our customers. We are happy to read that you found what you wanted in such an efficient manner. Please remember that we are always here to assist you with any future auto needs! Congrats on your new SUV, Cierra!

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