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Honda of Cleveland Heights

Cleveland Heights, OH

Overview
Reviews
4.6
3,216 Reviews
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2953 Mayfield Rd

Cleveland Heights, OH

44118

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Showing 3,216 reviews

July 21, 2021

Sophal Yan helped my wife and I find the right vehicle for us, a CR-V EX. He is very personable, good humored, and efficient. More

by william scheele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophal Yan
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Jul 21, 2021 -

Honda of Cleveland Heights responded

William, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Sophal's efforts have made a difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand. Congratulations on your new CR-V!

July 16, 2021

I had a wonderful experience overall and especially with Wendy! She was terrific and very helpful and would absolutely recommend her to others as well! More

by E Shl
Customer Service
Recommend Dealer
Yes
Employees Worked With
Wendy McPherson
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Jul 16, 2021 -

Honda of Cleveland Heights responded

Thank you for your review and five-star rating! E Shl, we are glad to hear Wendy was able to deliver a five-star experience. We certainly do look forward to serving you again down the road.

July 09, 2021

I was brought in and taking care of by Cierra M. and Edwin. They were very helpful, and got the job done! I am glad to be apart of the Honda family. Thank you! More

by Nika
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cierra McNickles, Jada and Edwin.
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Jul 09, 2021 -

Honda of Cleveland Heights responded

Nika, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Cierra and Edwin's efforts have made a difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand.

July 09, 2021

I loved how they took the time out to work with me and give me options and not just send me on my way. Thanks so much!!! I love my car More

by Kayla Gant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophal Yan
Report | Print
Jul 10, 2021 -

Honda of Cleveland Heights responded

Taking the time to leave this review means a lot to us, Kayla. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Foundation Honda for your automotive needs! Congratulations on your new car!

July 08, 2021

Very courteous, they did everything to make sure I left pleased! I had a horrible experience with kia of bedford and I was glad I could be helped even after Kia ran my credit 50 times More

by Onlynicole1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cierra McKnickles and Edwin
Report | Print
Jul 09, 2021 -

Honda of Cleveland Heights responded

Thank you for the feedback, Onlynicole1985! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again!

July 07, 2021

Sophal was wonderful to work with. Genuine. I hate the car buying experience but he made it painless. Thank you! More

by Vet8008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophal Yan
Report | Print
Jul 07, 2021 -

Honda of Cleveland Heights responded

Vet8008, thank you for your review and five-star rating. Glad to hear Sophal was able to deliver a five-star experience. We certainly do look forward to serving you again down the road. Congrats on your new ride!

July 06, 2021

The team at Foundation Honda has clearly put a lot of thought and dedicated a lot of resources to the purchasing process for new vehicles. From start to finish I felt like my business was valued. The sa More

by Ian.franz.taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Dewar, Charles Latimer
Report | Print
Jul 07, 2021 -

Honda of Cleveland Heights responded

Ian.franz.taylor, thank you for recognizing your experience at Foundation Honda. It is wonderful to hear Evan and our team were helpful during your visit. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. Thanks so much for your feedback, we appreciate building customer relationships and we truly value your business.

July 05, 2021

Derrick did an amazing job being so patient with me.He Derrick did an amazing job being so patient with me. He deserves a great appreciation and an appraisal. I have trade in my 2019 insight and walked o More

by dineshmuthyam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick Calixto
Report | Print
Jul 05, 2021 -

Honda of Cleveland Heights responded

Dineshmuthyam, thank you for your feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your new vehicle. We look forward to serving you again down the road. Congratulations on your new 2021 Honda Accord Sport!

July 05, 2021

Sophal Yan was amazing! He was super patient and kind, especially being a first time buyer. He made sure I understood every documentation and explained thoroughly the next steps . 10/10 would recommend! More

by Jeramirez9515
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophal Yan
Report | Print
Jul 06, 2021 -

Honda of Cleveland Heights responded

Jeramirez9515, your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Sophal was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Congratulations on your new ride!

June 30, 2021

Leased my second car from here and have always had a good experience. Derick, my salesperson, was enthusiastic, understanding, and thorough. More

by nganacol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick Calixto
Report | Print
Jun 30, 2021 -

Honda of Cleveland Heights responded

Nganacol, thank you for your review and your continued loyalty to our dealership. We are glad to hear Derick provided you with a quick and efficient leasing experience. We hope to see you again soon!

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