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Honda of Cleveland Heights

Cleveland Heights, OH

4.6
3,216 Reviews
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Today: 12:00 PM - 5:00 PM Closed Now
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2953 Mayfield Rd

Cleveland Heights, OH

44118

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Showing 3,216 reviews

August 13, 2021

I felt that Gloria gave 100%+ to me when I called to initiate another Honda lease. She explained things thoroughly and answered my questions and concerns. I called her on Monday and by Friday she had More

by mc48jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Myle, Gloria Shirilla
Aug 14, 2021 -

Honda of Cleveland Heights responded

Thank you for the recommendation and for sharing your experience with us, mc48jones! We could not be happier that you enjoyed your experience here at our dealership and that Gloria was there to provide you with such exceptional service! Thank you again and congratulations on your new vehicle.

August 12, 2021

Gloria Shirilla was amazing. She was extremely helpful and efficient. I couldn’t have had a better experience! I look forward to working with her in the future. More

by Ntpetrich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria Shirilla
Aug 12, 2021 -

Honda of Cleveland Heights responded

Thank you, Ntpetrich, we love hearing from happy customers! We know that buying a car is an important decision and it is awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions about your new vehicle.

August 06, 2021

Derick Calixto and Charles Latimer were absolute rockstars on every level. Customer service, speed, attention to detail, making me feel empowered to confidently purchase a vehicle. This was absolute More

by RyanZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick Calixto, Charles Latimer
Aug 07, 2021 -

Honda of Cleveland Heights responded

Your kind words mean a lot to us, RyanZ! We appreciate your feedback and are happy to hear that Derick and Charles were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Congratulations on your new car!

More
August 03, 2021

The purchase of my car was so easy and seamless, thanks to Delano Palmer. The car was impeccable when I received. I would definitely recommend Foundation Honda to family and friends. More

by leslie.graf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delano Palmer
Aug 04, 2021 -

Honda of Cleveland Heights responded

Leslie.graf, thank you for taking the time to inform us of your positive experience! We are sincerely pleased to know that Delano's efforts have made a difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand.

July 31, 2021

We worked with Wendy McPherson who helped put us in the Honda CRV. She was wonderful to work with, very knowledgeable, took the time to answer any questions. We hadn't bought a new car in 17 years and wo More

by Kamperkiti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward (don't know his last name) in Finance Dept, ***** 5 stars for him too., Wendy McPherson
Jul 31, 2021 -

Honda of Cleveland Heights responded

Thank you for the recommendation and for sharing your experience with us, Kamperkiti! We could not be happier that you enjoyed your experience here at our dealership and that Wendy was there to provide you with such exceptional service! Thank you again and congratulations on your new CRV!

July 31, 2021

Sophal was efficient and did his best to get us in the car we wanted at a price we were comfortable with, literally running around the dealership. He and Edwin stayed late on a Friday night to finish our More

by Ted
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophal and Edwin
Aug 02, 2021 -

Honda of Cleveland Heights responded

Thank you for the recommendation and for sharing your experience with us, Ted! We could not be happier that you enjoyed your experience here at our dealership and that Sophal was there to provide you with such exceptional service! Thank you again and congratulations on your new vehicle.

July 30, 2021

Awesome customer service!!! Great workers with a lot of ambition!! Happy I got what I wanted! Happy customer leaving out the door excited to ride out now!! More

by Dcaldwell0306
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cierra McNickels
Jul 31, 2021 -

Honda of Cleveland Heights responded

Thank you for taking the time to share with us, Dcaldwell0306! The goal of the Foundation Honda team is to ensure a painless and enjoyable purchasing process for each of our customers. We are happy to read that you found what you wanted in such a timely manner. Please remember that we are always here to assist you with any future automotive needs!

More
July 29, 2021

Friendly and knowledgeable staff, very clean office , Wendy was very warm and answered all questions without hesitation, Wendy totally put me at ease. I have purchased vehicles from other dealers but t More

by brenda_huguley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Wooden, Wendy McPherson
Jul 30, 2021 -

Honda of Cleveland Heights responded

Brenda_huguley, thank you for the recommendation and for sharing your experience with us! We could not be happier that you enjoyed your experience here at our dealership and that Wendy and Ed were there to provide you with such exceptional service! Thank you again and congratulations on your new vehicle.

More
July 24, 2021

Beautiful, clean place with very friendly staff. As a first-time car buyer I felt very comfortable knowing I was getting great quality and great deals. More

by sarah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward W and Sophal
Jul 24, 2021 -

Honda of Cleveland Heights responded

Sarah, thank you for writing this great review and recommendation! It is of utmost importance that our guests leave our dealership confident they made the right decision. We are happy to hear about your positive experience with us. Congratulations on your new vehicle!

July 22, 2021

I was very happy with the service I received from both the sales and finance people and I would recommend them to my friends and family More

by fkessler49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rice--- He gave excellent sales service
Jul 22, 2021 -

Honda of Cleveland Heights responded

We appreciate you for taking the time to give our dealership such an excellent star rating, fkessler49! It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know.

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