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Honda of Cleveland Heights

Cleveland Heights, OH

4.5
3,162 Reviews

2953 Mayfield Rd

Cleveland Heights, OH

44118

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Showing 3,162 reviews

May 06, 2021

Excellent customer service and answered ALL our questions. Picking up our new Pilot was quick and easy. Mark was professional and easy to work with. Highly recommend. More

by reeder22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rice
May 06, 2021 -

Honda of Cleveland Heights responded

Thank you for your recommendation and five-star rating, reeder22! We are more than happy to provide a knowledgeable customer experience for all of our guests. We certainly look forward to serving you in the future!

May 05, 2021

I have been a Foundation Honda loyal customer for over 20 years, yet two days ago when trying to buy a new car I found out my "sales-friend" was no longer there. I asked my Service person for a "best recomme More

by Colombia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophal Yan
May 06, 2021 -

Honda of Cleveland Heights responded

Wow, thank you for leaving this fantastic review, Colombia! Sophal and our team strive to provide an excellent five-star experience for all of our guests, and we are grateful for allowing us to assist you in making your daughter's birthday extra special! We look forward to assisting you with all your future automotive needs.

May 05, 2021

They worked to put us in the vehicle we wanted, right color, and delivered it 2 hours away to us. Can't say enough good things about Foundation Honda and their staff. Thank you Ray Hall!! More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hall
May 06, 2021 -

Honda of Cleveland Heights responded

Thank you for taking the time to leave an AWESOME review, Tom! We are thrilled to hear that Ray and our team efficiently assisted you and that you received exactly what you wanted! Please visit us if you require any automotive assistance in the future.

May 04, 2021

Sophal Yan is extraordinary. Personable, professional, knows, expeditious / all the things you want when purchasing a new car. He is “at your service” from the time you walk in, through the transfer of al More

by Debi B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophal Yan
May 05, 2021 -

Honda of Cleveland Heights responded

Your kind words mean a lot to us, Debi B.! We appreciate your feedback and are happy to hear that Sophal was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We certainly do look forward to assisting you with your future sales and service needs.

May 04, 2021

Sophal, Derrick, the GM and the finance guy. One word. Amazing! But a special thank you to sophal for starting it all! 100/10 dealership I flew out from Texas just to come here and I’m not disappointed More

by Amar Adawi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophal yan
May 05, 2021 -

Honda of Cleveland Heights responded

We appreciate you for taking the time to give our dealership such an excellent star rating, Amar Adawi! It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with your vehicle, please feel free to let us know!

May 04, 2021

I would like to say thank you to Cervonti Brown for being very respectful and considerate and of what I wanted I needed we neejbxvbvjzjvcjd more like you.😃 More

by Vina
Friendliness
Recommend Dealer
Yes
Employees Worked With
CJ Mayle
May 05, 2021 -

Honda of Cleveland Heights responded

We appreciate your feedback and five-star review, Vina! Cervonti and CJ take customer service seriously, and we are ecstatic to hear that they provided you with an excellent experience at our dealership! Please visit us for your future automotive needs.

May 01, 2021

Wendy McPherson is a dream to work with! Pleasant, funny and completely gets what I need! This is my second car with her and she’ll be selling me my third I am sure!! More

by Jennifer
Recommend Dealer
Yes
Employees Worked With
Wendy McPherson
May 03, 2021 -

Honda of Cleveland Heights responded

Thank you for the awesome feedback and your patronage to our dealership, Jennifer! Gloria takes customer service very seriously, and we are thrilled to know that you are satisfied with her services. Please let us know if there is anything else we can do for you!

April 30, 2021

Thank you Mark Rice , good sales consultant. Ok Ok Ok Ok Thank you Mark Rice , good sales consultant. Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok More

by Mohannad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rice , Carol Austin, Michael Stoughton
Apr 30, 2021 -

Honda of Cleveland Heights responded

Thank you for the five-star rating and feedback, Mohannad! Please keep us in mind if we can assist you with anything else, be it in service or sales!

April 30, 2021

Gloria and the Honda team worked to get my family a great lease for the cars we wanted. Great service. Can't recommend highly enough! More

by HondaDriver17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria Shirilla
May 01, 2021 -

Honda of Cleveland Heights responded

Thank you for recognizing your experience at Foundation Honda, HondaDriver17! It is wonderful to hear Gloria and our team were helpful during your visit. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. Thanks so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships, and we truly value your business!

April 29, 2021

Cevonti was very helpful to my mother and I! It was my first time buying a car and I appreciated his assistance and his positive attitude. I would recommend him to any of my friends!! :) More

by Alexandria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cevonti Brown
Apr 30, 2021 -

Honda of Cleveland Heights responded

Thank you for writing this great review and recommendation, Alexandria! It is of utmost importance that our guests leave our dealership confident they made the right decision. We are happy to hear about your positive experience with us. Congrats on your new vehicle!

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