Honda of Cleveland Heights

Highly recommend Wendy! She made the process of leasing a new vehicle extremely easy. She was extremely patient with my husband and I answering all of our questions and help She made the process of leasing a new vehicle extremely easy. She was extremely patient with my husband and I answering all of our questions and helping us make the best decision for my next vehicle. Already planning to possibly use her help again when my husband is ready for a new car! If you dread the car buying/leasing process- see Wendy! She will make it quick and painless for you ! More

👉On 5/5/22 @ approx. 4:15pm, I visited Cleveland Heights Honda. NOT ONE salesperson acknowledged me.🤚 I literally walked from the front to the back of the store without 4:15pm, I visited Cleveland Heights Honda. NOT ONE salesperson acknowledged me.🤚 I literally walked from the front to the back of the store without so much as a "May I help you OR Good afternoon." CHECK YOUR IN-STORE CAMERAS FOR PROOF!!! ☝️Meanwhile, several employees chatted away at the service desk (about 4), laughing outloud and other reps were fixated at their computer screens with NO customer @ their desks; nor were they on the phone. 🚫 It was a very DISENGAGING atmosphere. They let a $30,000 pre-approved buyer WITH an additional $10k on me WALK RIGHT OUT THE STORE. 🗣🗣I drove to Reineke Honda in Findlay OH, and purchased a 22 HRV Sport where the staff was happy to earn my business!! IT WAS WORTH THE DRIVE!! 👍They were friendly, inviting, got a GREAT DEAL with NO DEALER MARKUPS. 👋Moral of the story: My money is green and works everywhere. I shop where I am respected and appreciated. More

Wendy McPherson Is the best ever at Honda! This is my third Honda car under Wendy and she NEVER disappoints!!! I am so happy with my newest car. Wendy always listens to my concerns and she alw This is my third Honda car under Wendy and she NEVER disappoints!!! I am so happy with my newest car. Wendy always listens to my concerns and she always follows up with me to see how my new car is going !!!! Thank you More

I went in just to look at a few options, but was not very sure what I was looking for. However, after speaking with Mr. Jacob Ponomarenko, I knew exactly what I wanted! His patience with me, expert knowledge sure what I was looking for. However, after speaking with Mr. Jacob Ponomarenko, I knew exactly what I wanted! His patience with me, expert knowledge, and ability to answer every question I had were second to none. Well done Honda! You have yourself another satisfied customer and I will be sure to send everyone I know to Mr. Ponomarenko from now on! More

My name is Pastor Viola Brown, and I went in to the Cleveland Heights Honda Dealership on Thursday, January 13, 2022, with the intention of purchasing a used vehicle. I had a 1PM appointment and was p Cleveland Heights Honda Dealership on Thursday, January 13, 2022, with the intention of purchasing a used vehicle. I had a 1PM appointment and was promptly introduced to Elijah McDougall a sale associate. He was very courteous, polite and informative. He asked what I was looking for and I shared my need for a used vehicle with a third row to accommodate my grandchildren and parishioners that I pick up for church services weekly. He showed my cars that met my needs, and I chose on that I felt would fit the bill. The car buying process is a timely one, however, during the time that it took to do all the necessary paperwork, detailing, etc., Elijah continued to make sure that I was comfortable and that any need that I might have that he could accommodate was met. I am driving my new car and I am quite happy with it. More importantly, the overall car buying experience at Honda Cleveland Heights. I would recommend this dealership and Elijah McDougall to my friends and family. Elijah is an exceptional young man. He is professional, approachable and quite courteous. More

Sold me a used car. No spare tire, never told me.. my bad I guess. The best yet they told me they would call me when my plates arrived. The gave me a 45 day plate.. the runs out in 4 days. The state of ohi I guess. The best yet they told me they would call me when my plates arrived. The gave me a 45 day plate.. the runs out in 4 days. The state of ohio BMV Told me today 10/28/2021. That they never sent for the registration. So now, on top of paying them once for the plates. I have to pay for them on my Own… some 80 + dollars. BUYER BEWARE!!! P.S. when I called them got almost two months I got voice mail every time. I’d leave a message.. guess what NO RESPONSE…. Imagine that… Not very reputable. I think twice More