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Honda of Cleveland Heights

Cleveland Heights, OH

4.5
3,162 Reviews

2953 Mayfield Rd

Cleveland Heights, OH

44118

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Showing 3,162 reviews

June 21, 2021

Me and my wife very comfortable the way ray hall the dealer help us out to what we want to get as a dream car highly recommend it this dealership they not pushy at all they care for what u want and want More

by Anthonydiaz41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray hall, Michael Stoughton
Jun 21, 2021 -

Honda of Cleveland Heights responded

Anthony, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that our teams efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand.

June 17, 2021

Sophal, I must say doing business with you was truly enjoyable. Your customer service was excellent, and the entire staff very professional and courteous. That is why I am sure to do business with this More

by king leo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Gilles
Jun 18, 2021 -

Honda of Cleveland Heights responded

Leonard, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Sophal's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand.

June 15, 2021

This was my first experience purchasing a new vehicle on my own and Sophal Yan could not have been more patient and helpful with all my questions and concerns. He was thorough, personable and made sure I wa More

by hkbutler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophal Yan and CJ in financing
Jun 16, 2021 -

Honda of Cleveland Heights responded

Hkbutler, thank you for the recommendation and for sharing your experience with us! We could not be happier that you enjoyed your experience here at our dealership and that Sophal and CJ were there to provide you with such exceptional service! Thank you again and congratulations on your new vehicle!

June 12, 2021

Derick Calixto was a kind patient salesman that made me feel at ease in making up my mind to lease a Honda for the first time. More

by bahamababs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick Calixto
Jun 16, 2021 -

Honda of Cleveland Heights responded

Thank you Bahamababs , we love hearing from happy customers. We know that buying a car is an important decision and it is awesome to know that Derick assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.

June 12, 2021

Cierra was amazing. I recommend anyone who is looking for a new vehicle to go through her. I am EXTREMELY satisfied with my car! Thank you again. More

by Wingfieldasia14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cierra McNickles
Jun 14, 2021 -

Honda of Cleveland Heights responded

Thank you for the feedback! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again!

June 09, 2021

Raywood Hall and the rest of the Foundation Honda team got us a very fair price for our new car. We had been to several dealers before that made promises they couldn't keep, but Ray and Foundation were ab More

by kainoamccauley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raywood Hall
Jun 10, 2021 -

Honda of Cleveland Heights responded

Thank you Kainoa, We love hearing from happy customers. We know that buying a car is an important decision and it is awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.

June 02, 2021

I had a great experience with Chayse and financing certainly did the best they could to help me out with my loan and interest rate. More

by Tiannamkirkpatrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chayse Middleton
Jun 02, 2021 -

Honda of Cleveland Heights responded

Thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Chayse's efforts have made a positive impact on your car buying experience. If you ever have additional questions or needs, feel free to reach out anytime.

June 02, 2021

Wendy was fantastic to work with, the dealership was inviting and nice to be in. It would have been a 5 star except for the one rude employee who was very condescending towards me. More

by Ejr72
Recommend Dealer
Yes
Employees Worked With
Wendy McPherson
Jun 03, 2021 -

Honda of Cleveland Heights responded

Wendy, We appreciate your review. We are glad to hear that you were pleased overall with the service you received and we certainly do look forward to serving you again for your future automotive needs. Can you provide us with some further information on the negative side of your experience? Please email us at customerexperience@4040group.com.

May 30, 2021

My first time with Foundation Honda is beyond expectation. At first I didn't see the car I want on the website but Sophal was able to get it for me eventually. It really worths the wait, the car More

by Hailey
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sophal Yan in sales
May 31, 2021 -

Honda of Cleveland Heights responded

Congratulations on your new ride, Hailey! Thank you so much for trusting Sophal and the Foundation Honda team with your automotive business. Please let us know if you have any additional questions - we are here to help!

May 27, 2021

Our family is growing so my husband and I knew that we would need to transition to a mini van. One morning we both decided to take a chance and just browse the Honda Odyssey. After a google search we land More

by A. N. Parry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raywood Hall
May 27, 2021 -

Honda of Cleveland Heights responded

Your kind words mean a lot to us, A. N. Parry. We appreciate your feedback and are happy to hear that Raywood was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We certainly do look forward to assisting you with your future sales and service needs.

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