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Honda of Cleveland Heights

Cleveland Heights, OH

4.5
3,162 Reviews

2953 Mayfield Rd

Cleveland Heights, OH

44118

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Showing 3,162 reviews

July 08, 2021

Very courteous, they did everything to make sure I left pleased! I had a horrible experience with kia of bedford and I was glad I could be helped even after Kia ran my credit 50 times More

by Onlynicole1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cierra McKnickles and Edwin
Jul 09, 2021 -

Honda of Cleveland Heights responded

Thank you for the feedback, Onlynicole1985! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again!

July 07, 2021

Sophal was wonderful to work with. Genuine. I hate the car buying experience but he made it painless. Thank you! More

by Vet8008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophal Yan
Jul 07, 2021 -

Honda of Cleveland Heights responded

Vet8008, thank you for your review and five-star rating. Glad to hear Sophal was able to deliver a five-star experience. We certainly do look forward to serving you again down the road. Congrats on your new ride!

July 06, 2021

The team at Foundation Honda has clearly put a lot of thought and dedicated a lot of resources to the purchasing process for new vehicles. From start to finish I felt like my business was valued. The sa More

by Ian.franz.taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Dewar, Charles Latimer
Jul 07, 2021 -

Honda of Cleveland Heights responded

Ian.franz.taylor, thank you for recognizing your experience at Foundation Honda. It is wonderful to hear Evan and our team were helpful during your visit. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. Thanks so much for your feedback, we appreciate building customer relationships and we truly value your business.

July 05, 2021

Derrick did an amazing job being so patient with me.He Derrick did an amazing job being so patient with me. He deserves a great appreciation and an appraisal. I have trade in my 2019 insight and walked o More

by dineshmuthyam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick Calixto
Jul 05, 2021 -

Honda of Cleveland Heights responded

Dineshmuthyam, thank you for your feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your new vehicle. We look forward to serving you again down the road. Congratulations on your new 2021 Honda Accord Sport!

July 05, 2021

Sophal Yan was amazing! He was super patient and kind, especially being a first time buyer. He made sure I understood every documentation and explained thoroughly the next steps . 10/10 would recommend! More

by Jeramirez9515
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophal Yan
Jul 06, 2021 -

Honda of Cleveland Heights responded

Jeramirez9515, your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Sophal was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Congratulations on your new ride!

June 30, 2021

Leased my second car from here and have always had a good experience. Derick, my salesperson, was enthusiastic, understanding, and thorough. More

by nganacol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick Calixto
Jun 30, 2021 -

Honda of Cleveland Heights responded

Nganacol, thank you for your review and your continued loyalty to our dealership. We are glad to hear Derick provided you with a quick and efficient leasing experience. We hope to see you again soon!

June 27, 2021

A welcoming environment where you are listened to and worked with. More

by Paige
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria Shirilla
Jun 28, 2021 -

Honda of Cleveland Heights responded

Paige, thank you for the feedback! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again!

June 25, 2021

We had the pleasure of working with Evan Dewar at Foundation Honda. Evan worked tirelessly to get me the deal I was comfortable with. He kept in constant contact with me giving updates on how the dea More

by TNTSerrano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Dewar - Salesperson
Jun 25, 2021 -

Honda of Cleveland Heights responded

We are so excited to hear that you had a pleasurable experience with Evan and our team!! We strive to make sure each customer leaves with a smile and the vehicle they wanted. Thanks again!!

June 25, 2021

GREAT SERVICE Cierra McNickles was a great sales Consultant and Charles was Awesome in Finance More

by latanyaburt22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cierra McNickles
Jun 26, 2021 -

Honda of Cleveland Heights responded

Your positive feedback means so much to our team, latanyaburt22! We look forward to assisting you with all your automotive needs in the future.

June 22, 2021

Wendy was an excellent salesperson from the beginning of the sale when she showed us the cars and explained their features in depth to the ending of the sale when she completed all the paperwork and showed More

by jgarrett
Recommend Dealer
Yes
Employees Worked With
Wendy McPherson
Jun 22, 2021 -

Honda of Cleveland Heights responded

Jgarrett, Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Wendy was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We certainly do look forward to assisting you with your future sales and service needs.

Jun 22, 2021 -

jgarrett responded

Our experience at Foundation Honda was excellent from the salesperson to the sales manager to the finance person. Everyone was friendly, knowledgeable, and efficient in guiding us through the process of leasing a new car and in providing us with excellent customer service.

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