
Honda of Cleveland Heights
Cleveland Heights, OH
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trustworthy and professional Minville is one of the best managers that I dealt with as far as customer satisfaction is concerned Shaul Janes is very pleasant and respectful even i Minville is one of the best managers that I dealt with as far as customer satisfaction is concerned Shaul Janes is very pleasant and respectful even in view of unconventional circumstances that I had. I will travel from Pittsburgh again to buy a car here Actually I have recommended this dealership to my brother, already. Great job. More
I always feel welcome whenever I have service work done. Georgiann Perno is always so pleasant and very knowledgeable about any service that I need to have done to my vehicle. She makes me feel so relaxed an Georgiann Perno is always so pleasant and very knowledgeable about any service that I need to have done to my vehicle. She makes me feel so relaxed and she always has a smile on her face. More
Great experience from start to finish! Ask for Andrew! We decided to check out Honda Motorcars because of their high reviews online and people in the neighborhood said they were great to work with. Andrew We decided to check out Honda Motorcars because of their high reviews online and people in the neighborhood said they were great to work with. Andrew helped us (we were looking for a Honda Odyssey). He was great! Unlike the Chrysler dealership we visited, he knew the vehicle inside and out and could show us all of the features. Andrew helped us find the vehicle that would best fit our family and gave us an amazing price! I was also very impressed that Andrew is the person who spearheaded the solar panel project at the dealership. We learned it's the largest solar array on any dealership in the country and it is a net zero dealership. So, we were very happy to support this dealership, and Andrew specifically. When we went to financing, Jim helped us with the paperwork. What should have been a boring 15 minutes turned into a belly-laughing experience. Jim was hilarious. So, from start to finish, we were super impressed with Honda Motorcars. It was great fun, we learned a lot, and got an amazing deal!!! More
Awesome!!! My experience with Adam Howe at Motorcars Honda in Cleveland Heights could not have been any better. He was professional, precise and efficient to say My experience with Adam Howe at Motorcars Honda in Cleveland Heights could not have been any better. He was professional, precise and efficient to say the least. He treated us with respect and we could feel the customer service satisfaction Motorcars Honda strives to adhere to, from the first initial contact. Adam has very good people skills. It was apparent to us he cared to meet our needs. He is a person of his word. He helped us to feel comfortable during the entire purchase process. It was a pleasure to deal with Adam. More
above and beyond This dealership was unmatched in price and service. Shaul went beyond the call of duty to help us even after the sale! Will Def be coming back here. This dealership was unmatched in price and service. Shaul went beyond the call of duty to help us even after the sale! Will Def be coming back here. More
Excellent work provided by Shaul Janes From the time you arrive at the modern parking lot with solar panels canopy to the process of buying the car everything is done very professionally From the time you arrive at the modern parking lot with solar panels canopy to the process of buying the car everything is done very professionally More
Turned a Stressful Time into a Wonderful Experience During a very stressful time of my life, I went to the dealership to purchase a used car . It was the July 4 weekend, a Friday, and I walked into the During a very stressful time of my life, I went to the dealership to purchase a used car . It was the July 4 weekend, a Friday, and I walked into the dealership just a few minutes before closing time Shaul Janes was the first person to meet me and he made me feel welcome and at home. After explaining my situation, Mr. Janes sat me down at his desk end took great time and care showing me all of the used vehicles and kept within my price range . He found something for me, a 2004 Honda with an excellent service record and low mileage. Honda is a reliable,trusted brand that I am very familiar and comfortable with , having purchased three Hondas and two other used-car brands previously at this dealership since 1987. I have always come back with my vehicles to have them serviced and everyone has always been very friendly and kind . Mr. Janes, along with Mr. Minville Thompson, work out a great deal for me. I am very pleased with my purchase . Mr. Janes was very patient, kind, and generous with his time, staying well past the closing time for the dealership in order to help me on a holiday weekend when he could've gone home early . He did not brush me off, but stayed to help me and I will never forget this . I have since come back to the dealership to have some additional questions answered, as well as to have the vehicle serviced . Mr. Janes took time out of his busy schedule to speak with me and answered all of my questions. When it is time to purchase my next vehicle, I will return to this dealership, and hopefully shellhole James will be my salesperson again . Thank you all so very much for everything . God bless you !!! C. Lewis More
New car purchase Raj was the first person that greeted me and my father when we came in for a test drive. He was informative, nice, truthful, and helpful. After test Raj was the first person that greeted me and my father when we came in for a test drive. He was informative, nice, truthful, and helpful. After test driving and looking over numbers for several hours, we left without making the purchase. He provided his cell phone so I could call any time to complete the deal. He was responsive in returning my call and efficient in finalizing the transaction so we could pick up the car the next day. Thank you, Raj (and your manager, I am sorry I don't know his name)! Ingrid was also very nice to work with and proficient at completing all of the paper work! More
Excellent, Informative & Efficient Service Employee Jeff Berlin was remarkably knowledgeable, efficient, friendly & a pleasure to work with. The entire new-car buying experience, from start Employee Jeff Berlin was remarkably knowledgeable, efficient, friendly & a pleasure to work with. The entire new-car buying experience, from start to finish, was positive; and I honestly appreciate that. More
great Rich Klimkowski made the whole experience great! He gave us all the info and never pressured us to make a decision. I usually hate the whole car buy Rich Klimkowski made the whole experience great! He gave us all the info and never pressured us to make a decision. I usually hate the whole car buying/leasing experience but this time was easy thanks to Rich. I will definitely go there again More