Honda of Cleveland Heights

Wonderful experience for my buying my first car! Joe was very helpful in helping me pick out my car. He made sure that I was 100% satisfied with the car and I was able to buy the car at a price that Joe was very helpful in helping me pick out my car. He made sure that I was 100% satisfied with the car and I was able to buy the car at a price that I wanted. He was very thorough when going over all the features of the car and made sure that I was aware of all that the car I had just bought has to offer! More

Car buying experience Excellent, best experience I ever had for buying a car. He did not act like a car salesman I deal with in the past. We negotiated a fair price. He Excellent, best experience I ever had for buying a car. He did not act like a car salesman I deal with in the past. We negotiated a fair price. He did not give me the salesman routine like let me go talked to my manager and go back and forth. More

Perfect Experience! This is the fourth time I've leased a new Honda from Motorcars, and as usual, the experience was very pleasant. I worked with Joe Bencivenni, who wen This is the fourth time I've leased a new Honda from Motorcars, and as usual, the experience was very pleasant. I worked with Joe Bencivenni, who went out of his way to make sure the process was easy from start to finish. He was quick to respond to all of my questions and concerns, and was great to work with. When I came in to pick up the car, Joe went over all of the technology features and made sure that I understood how everything worked. Jim Waterwash in finance explained all of the paperwork to me clearly and answered all questions I had. Wonderful car buying experience as usual, and I will continue to do business with Joe and Motorcars in the future. I wouldn't even consider going anywhere else. More

Easy process Michael was great to work with and so knowledgeable. He took his time making sure I knew all the features of the car. That is rarely done at other pl Michael was great to work with and so knowledgeable. He took his time making sure I knew all the features of the car. That is rarely done at other places. He assisted us from beginning to when I drove off in my new car! More

FIVE STARS !!!! I just bought my 2016 CR-V from Andrew Chiarelli and I couldn't be happier with the excellent customer service that Andrew and Motorcars provides. I just bought my 2016 CR-V from Andrew Chiarelli and I couldn't be happier with the excellent customer service that Andrew and Motorcars provides. Andrew is wonderful to work with, he kept the whole transaction about me and my needs. That was much appreciated and a job well done. Thank you Andrew! I really don't think there is another dealership that lives up to Motorcars reputation. Chuck Giles has put together a great team from the sales staff to the folks in service. I work in downtown Cleveland and love the convenience of the Intown service center. Thanks again Andrew and Motorcars for making the car-buying experience Great! More

Friendly Reassuring Phone Service I called the service center on August 11 on my way home from work in a terrible storm. Sharon answered the phone. I was panicked because I was attempt I called the service center on August 11 on my way home from work in a terrible storm. Sharon answered the phone. I was panicked because I was attempting to make a service appointment for the next day. Sharon told me that there were no available service appointments for the 12th. Because I work in the Cleveland Heights area, I wanted an appointment the following Monday. Sharon scheduled me and discussed with me service specials. She also calmed me when I described what it was like driving in the storm. Sharon has great customer service skills. Incidentally, on Monday the 12th I was running late for my service appointment because of construction traffic and called the service center, I was frustrated because I thought I might lose my appointment. Sharon answered. She reassured me that it was Ok that I was running late and she rescheduled my appointment to a later time. She was so friendly and helpful. Once again GREAT customer service. More

Joe B is the best! I recently purchased my 4th car from Motorcars Honda. Joe Bencivenni was wonderful to work with and is "the best". He showed me a variety of cars to I recently purchased my 4th car from Motorcars Honda. Joe Bencivenni was wonderful to work with and is "the best". He showed me a variety of cars to help me decide exactly which model I wanted this time. He patiently explained the new safety options and worked to find a car with exactly the options, including color, I wanted. He is knowledgeable and never too busy to take your call or answer your questions. He made the whole process smooth and easy. The leasing team was great too; they made doing business together easy. I highly recommend you talk with Joe and Motorcars the next time you are looking for a new car. More

Great Team! Joe Z was a great salesman- gave a great deal. And the manager was great too- when honda rejected my graduation discount ($500), after some persuading Joe Z was a great salesman- gave a great deal. And the manager was great too- when honda rejected my graduation discount ($500), after some persuading- he paid that 500 for me to still get the car at the original decided price. Very nice staff overall. Highly Recommended More

Great experience This is the second car I've purchased from Motorcars Honda and the process couldn't have gone more smoothly or been more pleasant. They quoted me a g This is the second car I've purchased from Motorcars Honda and the process couldn't have gone more smoothly or been more pleasant. They quoted me a great price online, honored that price exactly, didn't try to sell me anything I didn't need and took care of the financing with a minimal amount of paperwork. John Hum and the entire team were a pleasure to work with throughout the process. More

Totally satisfied with our 2017 Finding the kind of new Honda Accord we wanted turned out to be much more difficult than imagined. Rich Klimkowski stuck with it, however and was able Finding the kind of new Honda Accord we wanted turned out to be much more difficult than imagined. Rich Klimkowski stuck with it, however and was able to put us in what we wanted at a cost with which we were more than satisfied. Rich is a great guy and helped with the entire process. We have dealt with him previously and know that he really follows throgh on his offer to help in any way he can after we drive away from the dealership. Marilyn and Sheldon Greenberg More